© Experian Limited 2008. All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Limited. Other product and company names mentioned herein may be the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified, or distributed in any form or manner without the prior written permission of Experian Limited. Authentication for the public sector Presented by: Sandra McWilliams, Identifier Authentication Account Manager
© Experian Limited 2008. All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Limited. Other.
Dec 13, 2015
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© Experian Limited 2008. All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Limited. Other product and company names mentioned herein may be the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified, or distributed in any form or manner without the prior written permission of Experian Limited.
Authentication for the public sector
Presented by: Sandra McWilliams, Identifier Authentication Account Manager
© Experian Limited 2008. All rights reserved. 2
Authenticate
© Experian Limited 2008. All rights reserved. 3
Scale of the problem
ID theft 'costs UK £1.7bn a year‘‘£35/person’
Home Office Minister Andy Burnham Feb 2006
“In 2006-07 benefits thieves stole an estimated £700 million of
public funds.” Department for Work and Pensions
© Experian Limited 2008. All rights reserved. 4
Where do you authenticate individuals?
Where do you authenticate citizens?
Revenues and Benefits Parking permits Self service HR
Contact channels
Face to face Via post Contact centre Websites
© Experian Limited 2008. All rights reserved. 5
How can you authenticate citizens?
Documentary evidence Electronic authentication
DatabaseOR
© Experian Limited 2008. All rights reserved. 6
What currently does “proof of identification” mean?
Typical Requirements:
Photo proof Passport, Driving License
Proof of address Driving License, Utility Bill
Fake ID’s
Stolen ID’s
© Experian Limited 2008. All rights reserved. 7
What’s the cost of doing it this way?
Processing/Storage
Training
Customer Service
© Experian Limited 2008. All rights reserved. 8
What is electronic authentication?
Proves your customers’ identity by comparing bio-graphical information given at point of application against data held within authoritative databases
© Experian Limited 2008. All rights reserved. 9
What is Authenticate for Public Sector?
Validation
Proving an identity exists
Verification
Proving the applicant is the owner of that identity
….does Sandra McWilliams?
….am Sandra McWilliams?
© Experian Limited 2008. All rights reserved. 10
Functional Overview
AuthenticateCapture Fields
Validated Name and Address
Date of BirthTime at addressFormer AddressesTime at these addressesMale or FemaleTelephone NumbersNo of DependentsBank DetailsOwner Occupier
PAF ER
NameAddress
Data Input
Yes No
Authentication Index
Authentication
Secure Internet Connection
Validation
VerificationHigh Risk Alerts
Matches
RDC
© Experian Limited 2008. All rights reserved. 11
What are the benefits?
FraudPaperless process
Customer serviceCompliance
© Experian Limited 2008. All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Limited. Other product and company names mentioned herein may be the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified, or distributed in any form or manner without the prior written permission of Experian Limited.
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