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- 28 -
Factors Affecting Employees' Job Performance In AlBaha Region and Its Provinces
in Saudi Arabia: An Analytical Study
Musa Salameh Al-Lozi and Omar Atiyah Al-Zahrani *
ABSTRACT
This study aims at identifying factors affecting the employees' job performance in AL-Baha region and to specify which of these factors are the most affecting. Also, it determines the differences in the effect of these factors with regard to employees' demographic characteristics: social status, age, job type, experience, and educational level. A questionnaire was used as a tool for data collection from all the members of the study population which amounts to (1025) members, whereas (1025) questionnaires were distributed among the study members, whereas (25) questionnaires were ignored for their invalidity. SPSS was used for analysis including Frequencies, percentages, averages, standard deviations, and ANOVA test. The study reached several results such as the existence of a statistical significant relationship between the independent variables (work environment, job communication, motivation, job training, and managerial leadership) and job performance. Also, it showed a positive relation between each variable and job performance. In addition, the results showed statistical significant differences in job performance related to demographical variables such as job type, experience, and educational level, while no significant differences were found in job performance in relation to social status and age. The study presented a group of recommendations; the most important recommendations are: the necessity for providing an equivalent working environment for the employees in Al-Baha region through providing the most developed tools and technological equipments inside the working environment, the importance of training, job communication, and knowledge management, and the implementation of various incentive programs for its significant effect on job performance.
Keywords: Job Performance, Work Environment, Job Communication, Incentive System, Training, Managerial Leadership.
________________________________________________ * Faculty of Business, University of Jordan. Received on 11/3/2010 and Accepted for Publication on 15/5/2011.