© 2013 The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved.

© 2013 The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved.

Key Individual Key Individual DifferencesDifferences

and the Road to and the Road to SuccessSuccess

Chapter Five

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Learning Objectives

LO.1 Define self-esteem, and explain how it can be improved with Branden’s six pillars of self-esteem.

LO.2 Define self-efficacy, and explain its sources.

LO.3 Contrast high and low self-monitoring individuals, and discuss the ethical implications of organizational

identification.

LO.4 Identify and describe the Big Five personality dimensions, and specify which one is correlated most strongly with job performance.

LO.5 Describe the proactive personality and an internal locus of control.

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Learning Objectives (cont.)

LO.6 Identify at least five of Gardner’s eight multiple intelligences.

LO.7 Distinguish between positive and negative emotions, and explain how they can be judged.

LO.8 Identify the four key components of emotional intelligence, and discuss the practical significance of emotional contagion and emotional labor.

LO.9 Explain how psychological capital, deliberate practice, luck, and humility can pave your road to success.

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An Instructional Road Map for the Study of Individual Differences in Chapters 5 and 6

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Branden’s Six Pillars of Self-Esteem

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Self-Efficacy

Self-efficacy a person’s belief about his chances of

successfully accomplishing a specific task

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Self-Efficacy Beliefs Pave the Way for Success or Failure

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Self-Monitoring

Self-monitoring the extent to which a person observes his or

her own self-expressive behavior and adapts it to the demands of the situation.

chameleons

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Personality: Concepts and Controversy

Personality the combination of stable physical and mental

characteristics that give the individual his or her identity

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The Big Five Personality Dimensions

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Locus of Control

Internal locus of control People who believe they control the events and

consequences that affect their lives

External locus of control People who tend to attribute key outcomes in

their lives to environmental causes, such as luck or fate

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Performance Depends on the Right Combination of Effort, Ability, and Skill

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Intelligence and Cognitive Abilities

Intelligence capacity for

constructive thinking, reasoning, and problem solving

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Positive and Negative Emotions

Emotions complex, patterned, organismic reactions

to how we think we are doing in our lifelong efforts to survive and flourish and to achieve what we wish for ourselves

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Psychological Capital

Psychological capital Striving for success by developing one’s self-

efficacy, optimism, hope, and resiliency.