© 2013 Office of the Minnesota State Auditor The Fraud Triangle Nancy Bode, Assistant Legal Counsel Office of the Minnesota State Auditor NASACT Middle Management Conference April 18, 2013
Mar 27, 2015
© 2013 Office of the Minnesota State Auditor
The Fraud Triangle
Nancy Bode, Assistant Legal CounselOffice of the Minnesota State Auditor
NASACT Middle Management Conference
April 18, 2013
© 2013 Office of the Minnesota State Auditor
Office of the Minnesota State Auditor (OSA): Responsibilities A Constitutional Office Financial oversight includes:
Counties Cities School Districts Towns Volunteer Fire Relief Ass’n Pension Funds Soil and Water Conservation Districts Port Authorities Tax Increment Financing (TIF) Districts As well as approximately 150 other special districts
Minnesota Legislative Auditor – state entities
© 2013 Office of the Minnesota State Auditor
OSA Divisions
Audit Practice Pension Tax Increment Financing Government Information Legal/Special Investigations
© 2013 Office of the Minnesota State Auditor
Legal/Special Investigations Division
The Legal/Special Investigations Division investigates allegations of theft or misuse of public funds by local government units (LGU).
It also provides legal compliance information and training to local government officials.
© 2013 Office of the Minnesota State Auditor
The Fraud Triangle
Motive/Incentive (Financial Pressure)
Rationalization Opportunity
© 2013 Office of the Minnesota State Auditor
Fraud Triangle: Motive/Incentive
Gambling Medical issues Spouse’s layoff or
anticipated layoffs Declining financial
condition
© 2013 Office of the Minnesota State Auditor
Fraud Triangle: Rationalization Minimize
“I’ll pay it back” (just borrowed the money) Compensate for overtime A mistake/accident “They’ll never miss it” Everybody does it
Blame “They don’t pay me enough” Fellow employee created the opportunity Unusual expenses in personal life
© 2013 Office of the Minnesota State Auditor
Fraud Triangle: Opportunity Cash Lack of segregation of
duties Inadequate internal
controls Management override Poor environment
This is the one that can be controlled.
Fraud Risk Factors Are employees/ management
under pressure? Do they have an incentive to commit fraud?
Do employees or management have an attitude that allows them to rationalize fraud?
Does the opportunity to commit fraud exist?
SAS No. 99; AU § 316 © 2013 Office of the
Minnesota State Auditor
© 2013 Office of the Minnesota State Auditor
Reduce Risk of Fraud:Tools of Protection
Reduce “opportunity” with:
Segregation of Duties Internal Control
Procedures Environment
© 2013 Office of the Minnesota State Auditor
Tools of Protection:Segregation of Duties One person should not control an
entire transaction (separate authorization, recording & custody)
No employee should be in a position to commit fraud and then conceal it
Build double-checks into process Cross-training (assignment/job
rotation) “Trust but verify”
Problem: School Gate Receipts Not Deposited Athletic Director, acting alone, counts
money from games and prepares deposits Solution:
Athletic Director records starting ticket numbers & number of ticket takers and makes deposits
Ticket takers record sales & turn in paperwork to main office
Main office reconciles Athletic Director’s deposit and ticket takers’ records & resolves any discrepancies
© 2013 Office of the Minnesota State Auditor
Problem: Fees Not Deposited Fees collected by department not turned
in to central office for deposit OR not deposited by central office Solution (check on dep’t): Dep’t issues pre-
numbered receipts for fees collected & turns in copies to central office; central office reconciles fees with amount received from dep’t
Solution (check on central office): Dep’t obtains pre-numbered receipt from main office and periodic (monthly) updates of collections posted to dep’t account (deposits); dep’t reconciles receipts and deposits
© 2013 Office of the Minnesota State Auditor
© 2013 Office of the Minnesota State Auditor
Solution: Segregation of Duties for Receipts
Someone other than person collecting money compares items sold to money collected (movie theatre example)
Person collecting money is not person preparing deposit
Person collecting money receives periodic report of deposits
Second person OKs all voids/refunds
© 2013 Office of the Minnesota State Auditor
Problem: Employee Writes Self Check
Check written to employee Check recorded as “void”
or as written to a vendor Amount of check changed
from that approved Check to phantom
vendor/employee No one notices
Problem: ATM Cash Advances Using Entity’s Credit Card Person with PIN number & credit card also
received bills, made copies of bills for board review/approval, wrote checks & entered in ledger
Cash advances & finance charges removed from credit card bills submitted for approval
1 check paid approved credit card bill; 2nd check (never approved by board) paid for cash advances & finance charges; phony or other legitimate vendor entered in ledger for 2nd check
© 2013 Office of the Minnesota State Auditor
© 2013 Office of the Minnesota State Auditor
Solution: Segregation of Duties for Disbursements Review of bank statement and canceled
checks (optical images) completed by someone not involved with check writing Amount altered? Void check cashed? Unauthorized checks written? Checks out of sequence or gaps in check
sequence? Compare with claims approved Small entities: Involve board member or
other employee
© 2013 Office of the Minnesota State Auditor
Solution: Segregation of Duties for Disbursements (continued)
Do not pre-sign checks, deposit slips, or receipts
Obtain all required signatures on checks (> 1)
Beware of signature stamps
© 2013 Office of the Minnesota State Auditor
Solution: Segregation of Duties
Involve the bank: No cash back during deposits No cashing of checks made
payable to public entity No fund transfers without written
authorization Up-to-date authorized signatures All required signatures on checks
Tools of Protection:Internal Controls Safeguard funds Efficient &
effective management of assets
Maintain integrity of financial systems
Protect employees
Primary internal control weakness contributing to fraud:
Outright lack of controls (35% overall; 45% for small entities)
Overriding of existing controls (19%)
Lack of management review (19%)
Source: ACFE 2012 Report to the Nations on Occupational Fraud and Abuse (http://www.acfe.com/rttn-highlights.aspx)© 2013 Office of the
Minnesota State Auditor
© 2013 Office of the Minnesota State Auditor
Problem: Receipts Not Deposited Special risks with
cash receipts Skimming
Cash removed prior to deposit (un-receipted cash)
Lapping Receipted cash
replaced with un-receipted checks
© 2013 Office of the Minnesota State Auditor
Solution: Internal Controls for Receipts Timely, intact deposits Timely reconciliation of
receipts with deposits No cashing of personal
checks out of un-deposited receipts
No “borrowing” from public funds (no IOUs or “markers”)
Note if payment is by cash or check (& check number) & compare to deposit
Detect lapping Confirm intact deposit List issuer’s name
and amount of checks on bank deposit slips
© 2013 Office of the Minnesota State Auditor
Solution: Internal Controls for Receipts (continued) Pre-numbered
receipts for all payments/sales; pre-numbered tickets for events
Gap in sequence? Second approval on
voids?
Consolidate cash collection points
Do not leave receipts unattended
Endorse checks “For Deposit Only”
Problem: Unauthorized Payments Public funds used for personal
purchases Credit card Petty cash Expense reimbursements Electronic fund transfers Phantom vendors
© 2013 Office of the Minnesota State Auditor
© 2013 Office of the Minnesota State Auditor
Solution: Internal Controls for Disbursements
Require original invoices & original itemized receipts (prevent the “slice & dice”)
Reference claims approved (with amounts) in minutes Retain voided checks See OSA’s Statements of Position:
Credit Cards Petty Cash The Importance of Internal Controls
See OSA’s Avoiding Pitfalls: Petty Cash (3 part series) Electronic Funds Transfers Fuel Purchases Phantom Vendors And many more . . .
© 2013 Office of the Minnesota State Auditor
Problem: Misuse of Public Property/Time
Personal use of public equipment or work hours
Solution: Written Policies and Procedures
Written policies and procedures Prevent problems Allow discipline where appropriate Create consistency for all employees Set the environment
See, e.g., OSA’s Statement of Position on Employee Timekeeping Procedures for Employees Paid on an Hourly or Daily Basis; OSA’s Avoiding Pitfall on Documentation of Accounting Policies and Procedures
© 2013 Office of the Minnesota State Auditor
© 2013 Office of the Minnesota State Auditor
Tools of Protection:Environment
Set the tone at the top Create a culture of
accountability All employees understand the
importance of internal controls & their role
Monitor compliance
© 2013 Office of the Minnesota State Auditor
Problem: Weak Control Environment Disengaged or otherwise engaged
governing body or management Employees reluctant to voice concerns No action taken when noncompliance
with internal controls, late deposits or reports
Governing body and management fail to set the “tone at the top”
Management override
© 2013 Office of the Minnesota State Auditor
Solution: Control Environment The same rules apply to all Don’t belittle internal control
procedures It’s the public’s money Avoid conflicts of interest Take appropriate discipline for
violations Be alert to employee’s outside interests
Red Flags Red flags exhibited in fraud cases,
according to ACFE 2012 Report to the Nations Living beyond means (35.6%) Experiencing financial difficulties (27%) Having an unusually close association with
vendor/customer (19%) Displaying excessive control issues/
unwillingness to share duties (18%) Often multiple red flags
© 2013 Office of the Minnesota State Auditor
© 2013 Office of the Minnesota State Auditor
Common Myth “No fraud
here – see our recent audit.”
Reality: Entities over-rely on external audits to detect fraud
Initial detection of fraud, according to ACFE 2012 Report to the Nations:
43.3% tips (of those, 50.9% were from employees)
14.6% management review 14.4% internal audit 7.0% by accident 3.3% external audit
Suspect Fraud?
Minn. Stat. § 609.456 LGU employee/officer who discovers
evidence of theft, embezzlement, unlawful use or misuse of public funds or property
Must promptly report to state auditor (in writing) and to law enforcement
Identity of 609.456 reporter is private data (Minn. Stat. § 6.715, subd. 2)
Reporting form is on OSA website
© 2013 Office of the Minnesota State Auditor
OSA’s Response to 609.456 Report
Do you need OSA’s help investigating?
Has matter been reported to law enforcement?
What internal control changes have you made to prevent/detect similar problems in the future?
© 2013 Office of the Minnesota State Auditor
Suspect Fraud?Other Considerations
In addition to Minn. Stat. § 609.456 reporting requirement: Criminal matter? Disciplinary action? Collect on bond/insurance? Get advice
© 2013 Office of the Minnesota State Auditor
© 2013 Office of the Minnesota State Auditor
Number of 609.456 Reports to OSA
609 Reports
2007 34 2008 64 2009 54 2010 68 2011 73 2012 81
© 2013 Office of the Minnesota State Auditor
More Common Myths
“The accountants/auditors are responsible for internal controls.”
“Sound internal controls will eliminate all fraud.”
“We have an accounting policy & procedure manual.” Do individual departments follow it? Is it current?
© 2013 Office of the Minnesota State Auditor
More Common Myths
“It can’t happen here.” “Only big entities (with big
budgets) can have internal controls.”
Reality: Small entities are particularly vulnerable to fraud (ACFE 2012 Report to the Nations)
© 2013 Office of the Minnesota State Auditor
Website:www.auditor.state.mn.us
Statements of Position Investigative Reports Internal Control Letters E-Updates (Avoiding Pitfalls) 609.456 Reporting Forms And More . . .
© 2013 Office of the Minnesota State Auditor
Contact Information
Nancy Bode525 Park Street, Suite 500
St. Paul, MN 55103(651) 297-5853
NOTE: The OSA does not provide legal advice or representation to local governments.