© 2009 Carolyn Wort and Fiona Petrucke Human resources.

© 2009 Carolyn Wort and Fiona Petrucke

Human resources


What does recruitment and selection mean?

• Advertising for new staff?

• Interviewing potential employees?

• Deciding whether there is a vacancy?

All of these things are part of the recruitment and selection process.


What other things are part of the recruitment and selection process?


Recruitment and selection means finding and choosing the person who best fits the requirements for the job.


Job description

A job description identifies the tasks and responsibilities that a person will carry out in a particular role.


Job description: example

What would be the tasks and responsibilities of an office manager in a doctor’s surgery?


Person specification

• Describes the sort of person that the business is looking for.

• List the qualifications, experience and personal qualities that the successful candidate should have.


What experience and personal qualities would appear in the person specification for a Business Studies teacher?


Advertising

• All available jobs must be advertised.

• Many organisations will advertise both internally and externally.

• Internal means within the organisation, e.g. on staff notice boards.

• External advertisements can be seen by people outside the business.


What are the benefits of using external job advertising (rather than, or as well as, internal advertising)?


See if you can now fully explain staff recruitment.


Selection and appointment

• Once the job has been advertised, potential candidates will apply for it.

• The manager will go through the applications and short list candidates to interview.


How could a manager short list applicants for a job?


Training…

• …Teaches and develops new skills that workers need to do their jobs.

• …Is expensive.

• …Has benefits for the business and for the employee.


Give some advantages of training…

…And some disadvantages.


Induction training

• On the first day of work, new employees go through induction training.

• This introduces them to the work, so that they learn what is expected of them.

• They will also have a tour of the workplace and meet their fellow workers.


What are the benefits of induction training?


Methods of training

• On-the-job training: staff learn while they carry out their jobs.

• Off-the-job training: staff are trained away from their jobs, possibly in a college or training centre. This is quite expensive.


What are the advantages of on-the-job training?

What are its disadvantages?

What are the advantages and disadvantages of off-the-job training?


See if you can now explain training fully.


Rewarding staff

• Rewarding staff makes them feel valued and motivated.

• It is important to help the business recruit and keep staff.


What are the benefits of rewarding staff?


Ways to reward staff

Businesses can reward staff with financial rewards or with fringe benefits.

Can you give some examples of each?


See if you can now explain how and why staff are rewarded.


Employment rights and responsibilities

When you start a new job, the employment contract includes the following:

• Start date• Hours of work• Pay• Holiday entitlement.


What else is included in a contract of employment?


Employment Rights Act 1996

• A contract of employment is a legal requirement.

• The employer and employee must agree to and follow the terms of the contract.

• Either can end the contract by giving notice or by mutual agreement.


What are the benefits for the employee of the terms and conditions in the contract?


Equal opportunities

• All business must operate an equal opportunities policy for all staff.

• This means that all staff are treated equally and respectfully, regardless of gender, race, age or physical characteristics.

• It is illegal to discriminate on the basis of these characteristics.


See if you can now define employment rights and responsibilities.