Success at retail is about creating great experiences. Just like dating. Sources: 1. 2011 Rightnow Customer Experience Impact Report 2. Harbor Industries: Industry Trends…
This handy little ebook will help you stand out from your competition, you’ll find pointers on not only how to increase sales but also the efficiency of your business by…
We hosted the second Sessions of Amsterdam Creative Industries Center of Expertise as founded by Amsterdam University of Applied Sciences, Inholland University and Amsterdam…
Looking for a new source of traffic and sales? Have you considered opening up a pop-up shop? That’s right, a temporary retail store which could last for a day or up to…
Slides for Ross Dawson's second keynote at Congreso Internacional de Retail in Lima Peru. Slides are designed to support the keynote not to stand alone. For more content…
For the second year, SapientNitro conducted a study of the physical retail environment to determine which brands are responding to the challenge of the new, connected consumer…
The retail landscape is quickly evolving today as brick-and-mortar retailers including lululemon athletica, Michael Kors and Kate Spade reinvent themselves to better compete…
Lululemon Athletica has struggled over the past year because of quality control issues with its signature luon yoga pants and a series of missteps by management. However,…