Www.england.nhs.uk Patient Online – “Paperless System”: What’s in it for us? Keymn Whervin and Miro Griffiths MBE Norther Yorkshire and Humber Directors.
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www.england.nhs.uk
Patient Online –
“Paperless System”: What’s in it for us?Keymn Whervin andMiro Griffiths MBE
Norther Yorkshire and Humber Directors of Informatic s Forum
14th November, 2014
www.england.nhs.uk
Who’s talking?
2
Keymn Whervin Miro Griffiths MBE
• Mother to 2 small children and a carer to my mother for 15 years
• Member of the PWTG advisory group
• Director of Peer Partnership CIC• Member of the National Co-
production Advisory Group• Expert by Experience for my
local council in Solihull and the West Midlands Peer challenges
• Worked in disability and rights-based issues for over nine years…
• European Network on Independent Living
• UK Department of Health Programme (Think Local Act Personal)
• Guest Lecturer on Disability Theory and Public Services Policy
• Masters in Disability and Social Policy
www.england.nhs.uk3
What’s there to talk about?
3
• Introductions
• Two Stories
• Three Questions:• What are the advantages?• What are the concerns?• What, in our opinion, are the key issues to think about?
• Stay in Touch
• Any Questions?
www.england.nhs.uk
Story: Elsie
4
• Elsie is 72 years old and a mother. She suffered a stroke 15 years ago which left her paralysed and without her speech. Elsie relies on her family and carers to help her live her life to the fullest.
• Elsie has to rely on others to access the information.
• Would like to plan visits by booking on line in advance.
• Doesn’t trust and understand technology.
www.england.nhs.uk
Story: Alex
5
• Alex is a young man with a keen interest in World War Two. He requires support for various aspects of his daily living after being diagnosed with autism, a severe learning disability and a mental health condition. Alex receives support from his family and Personal Assistants.
• Alex relies on others to access his GP services• Would like to use online system to engage with
health but requires support• Current process leaves him powerless,
frustrated and marginalised
www.england.nhs.uk
Question Time
7
What are the concerns for a
paperless system? How
can we overcome
them?
www.england.nhs.uk
Let’s Keep Talking…
9
If you want to talk about Patient Online, contact:•Shahana Ramsden, Patient and Public Voice Manager
• Email: shahana.ramsden@nhs.net• Twitter: @shahanaramsden
If you want to talk about presentation content, contact:•Keymn Whervin
• Email: keymn1@hotmail.com• Twitter: @keymn1
•Miro Griffiths• Email: miro@miroconsultancy.com• Twitter: @mirogriffiths
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