Www.england.nhs.uk Patient Online – “Paperless System”: What’s in it for us? Keymn Whervin and Miro Griffiths MBE Norther Yorkshire and Humber Directors.

www.england.nhs.uk

Patient Online –

“Paperless System”: What’s in it for us?Keymn Whervin andMiro Griffiths MBE

Norther Yorkshire and Humber Directors of Informatic s Forum

14th November, 2014

www.england.nhs.uk

Who’s talking?

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Keymn Whervin Miro Griffiths MBE

• Mother to 2 small children and a carer to my mother for 15 years

• Member of the PWTG advisory group

• Director of Peer Partnership CIC• Member of the National Co-

production Advisory Group• Expert by Experience for my

local council in Solihull and the West Midlands Peer challenges

• Worked in disability and rights-based issues for over nine years…

• European Network on Independent Living

• UK Department of Health Programme (Think Local Act Personal)

• Guest Lecturer on Disability Theory and Public Services Policy

• Masters in Disability and Social Policy

www.england.nhs.uk3

What’s there to talk about?

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• Introductions

• Two Stories

• Three Questions:• What are the advantages?• What are the concerns?• What, in our opinion, are the key issues to think about?

• Stay in Touch

• Any Questions?

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Story: Elsie

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• Elsie is 72 years old and a mother. She suffered a stroke 15 years ago which left her paralysed and without her speech. Elsie relies on her family and carers to help her live her life to the fullest.

• Elsie has to rely on others to access the information.

• Would like to plan visits by booking on line in advance.

• Doesn’t trust and understand technology.

www.england.nhs.uk

Story: Alex

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• Alex is a young man with a keen interest in World War Two. He requires support for various aspects of his daily living after being diagnosed with autism, a severe learning disability and a mental health condition. Alex receives support from his family and Personal Assistants.

• Alex relies on others to access his GP services• Would like to use online system to engage with

health but requires support• Current process leaves him powerless,

frustrated and marginalised

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Question Time

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What are the

advantages to having a paperless

health system?

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Question Time

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What are the concerns for a

paperless system? How

can we overcome

them?

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Question Time

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Going forward, what are the key

issues to think about?

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Let’s Keep Talking…

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If you want to talk about Patient Online, contact:•Shahana Ramsden, Patient and Public Voice Manager

• Email: [email protected]• Twitter: @shahanaramsden

If you want to talk about presentation content, contact:•Keymn Whervin

• Email: [email protected]• Twitter: @keymn1

•Miro Griffiths• Email: [email protected]• Twitter: @mirogriffiths

www.england.nhs.uk

Over to you…

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Any Questions?