#WNYAdvising Technology Conference Keynote 2016
Post on 16-Jan-2017
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Why Connected Advising Matters
Laura A. Pasquini, Ph.D.WNY Advising Technology Conference –
Niagara University, NY #WNYAdvising
Overview• Trends in higher education impacting advising.
• Resources they can use to connect your campus for advising, for a holistic advising approach.
• Implications for research for practice.
#WNYadvising
http://bit.ly/WNYadvisingtech16
Key Trends & Issues for Advising in Higher Ed
Reduced financial support to higher education
Linking funding to retention and completion
Higher education officials think too many of our decisions are not data driven
Meeting the needs of a changing, evolving & multi-dimensional student population
For higher education learning outcomes we need “to identify effective and
robust strategies that institutions can adopt to boost student motivation.”
(Liu, Bridgeman, & Adler, 2012)
US implementing outcomes based funding
http://www.insidehighered.com/news/2013/10/29/complete-college-america-report-tracks-state-approaches-performance-based-funding
Inside Higher Education, 10/29/13
“The degree students truly can’t afford is the one they don’t complete, or that employers don’t value.” ~ Arne Duncan, US Secretary of Education (July 2015)
Are we being truly innovative to meet the needs of our learners with design
and delivery of higher education?
National Survey Student Engagement
“In fact, only 40 percent of students identified an adviser as their primary source of academic advice; others turned to friends, family and professors. This is “concerning,” the report says, given the importance of advising in student success.” [U.S. Example]
http://www.insidehighered.com/news/2013/11/14/nsse-2013-measure-student-engagement-and-learning-outcomes#ixzz2kdHFYeq4 Inside Higher Ed
Listens to concerns
Available when needed
Helps understand academic policiesInforms about academic supportHelps with special opportunitiesDiscusses career interests post grad plans
“Next Killer App”Optimizing student success is the
“killer app” for analytics in higher education. Intelligent investments in optimizing student success garner
wide support and have a strong, justifiable return on investment
(ROI)…student success and achieving institutional effectiveness.Building Organization Capacity for Analytics
EDUCAUSEDonald M. Norris and Linda L. Baer http://www.educause.edu/library/resources/building-organizational-capacity-analytics
Impact to Academic Advising in Higher
Ed Culture of change in our institutions
Leadership vision for learning & support
To align technology with campus strategic plans and goals
Reduction in resources & increase need for support
Interest in holistic advising models across depts/units
Push to move online/blended advising model
“Students experience an increasing need for connectivity and digital access to excel beyond the higher education learning environment. They must access and interact with information, learning materials, and colleagues from around the globe.”
Implications for use of technology in advising 2011 NACADA National Survey
Questions for the future of advising…• What is the role of the advisor in
higher education?
• What will advising look like in 10 years?
• What kind of advising profession do I want to participate in?
• How will I contribute to the change and development of how advising is organized?
A Vision, Not a Prediction
The future of academic advising …
• Advisor Interaction with Learners
• Advisors Integrated into Academia
• Advisor Influence at their Own Institutions
• Advisor Interaction with Learners
(Lowenstein, 2013)
Advisor Influence at Your Own Institution:
Involvement
• Relationship and Roles
• Locus of Learning
• Connect to Meaning
Flickr photo c/o dsearls
Image c/o Luke Mahan http://www.flickr.com/photos/kremovich/4471473109/
Find a Space…
Web 2.0
#SocialMedia
Social WebNew Media
Platform
App
Connecting to the Advising Network
a few NACADA & #AcAdv Tweeps I follow on Twitter
Follow: #AcAdv & @AcAdvChatAbout: https://acadvchat.wordpress.com/about/
The SA Collective https://studentaffairscollective.org/ About #SAcommits via @Kristen_Abell #sachat
Practical Applications
• Taking on Leadership Roles
• Evaluation of Academics
• Life-Long & Continuous Learning
• Student Success is Recognized
Advisor Integrated Into Academia:
Advising as a Discipline
• Teaching Scholarship
• Research Scholarship
• Service Scholarship
How is Academic Advising Viewed on
Campus?• Student Experience & Commentary
• Unit Involvement & Collaboration on Campus
• Program Evaluation
• Self-Assessment of Advising
• Administrative Expectation
@tanyajoostenhttp://tanyajoosten.com/
#WNYadvising
#edtech
#sachat
#highered
#AcAdv
#SApros
Advising & Faculty Integration
Advising as a “faculty position” would encourage:
• Innovative Thinking
• Research Development
• Contributing the Canon
• Interdisciplinary Studies
• Idea Generation/Debates About Practice
Advising & Research
• Advising Learning Outcomes
• Student Portfolios & Artifacts
• Students are Partners in Advising Assessment
Assessment for Applied Research
For Academic Advising…
“Assessment is the process through which we gather evidence about the claims we are making with regard to student learning and the process/delivery of academic advising in order to inform and support improvement”
(Campbell, 2008)
Advising Assessment Reflection
Establishing Goals for Assessment•What do you know?•What do you want to know?•Who can help you assess?•Who are your institutional stakeholders?•How does this connect to your:
• Advising goals/outcomes?• Institutional Strategic Plan?
NACADA’s Technology in
Advising Commission
The purpose of NACADA's Technology in Advising Commission is to help academic advisors and advising administrators to understand the impact that technologies such as:•Online communication & virtual advising•Degree audits & web registration•Student information systems & electronic advising notes •Social and connected spaces for innovative staff/faculty resources•Understand the ideas and trends of how technology is being utilized in higher education
http://www.nacada.ksu.edu/Community/Commission-Interest-Groups.aspx
http://www.educause.edu/ • EDUCAUSE is a nonprofit association whose mission is to advance higher education
by promoting the intelligent use of information technology.
• Advising Systems - 30 Resources
• Teaching and Learning o - 924 Resourceso Applying Technology to Academic Advising: A Vision Statemento ECAR Study
Supporting Students with Technology
WW
“integrate or update technology for our advising, our institutions willneed to consider how to provide support, training, and job aid resources to scaffold technology use for higher education staff, faculty, and students.”
WICHE Cooperative for Educational Technologies (WCET)
Teaching and Learning
Integrative Systems for Advising
“An integrated system that includes advising notes, degree audits, appointment scheduling, a communication system with students that also documents those communications in the student's advising file, and incorporates all records regarding students' academic status (e.g. good standing, probation, etc.).”
“Streamlined technology usage. Right now, there are at least 4 systems we use daily (E-mail, PeopleSoft, DegreeWorks, Blackboard) and have three different log ins. A "one stop shop" where we can log in once and see/use all of our required systems would be wonderful.”
360 View of Our Learners
“System that integrates academic information, student records, and student connections”
“A tool that allows for students to develop an academic, career and financial plan that also integrates the degree evaluation tool.”
Students Need SUPPORT Online…
Being present helps our learners:- Develop a rapport and connection- Identify issues and challenges on campus- Establish a mentoring relationships- Demonstrate appropriate behavior online - Eliminate cyberbullying, harassment, etc. - Disclose personal wellness & mental health- Share major/career goals- Provide outreach for well-being needs
Additional Benefits to Technology & Advising
SolutionsAccessible from multiple locations
Advising models vary
Paperless and sustainable models of advising
Electronic workflows
Special functionality for
student information, tracking, scheduling, early alerts, online forms, shared notes, and data.
Communication Goals
“Additionally, it would be beneficial to have a social media hub to manage and ensure that our message is being uniformly pushed on each platform in ways that are unique to that platform.”
“I would like for technology to play a larger role in my advising practice. I would love to be able to utilize Facebook and Twitter to connect as an individual advisor to my students.”
Ideal Technology & Advising Practice
“seamless integration of technology with advising, where students no matter their campus location had equal ability to access me when they needed me. Right now students at our home campus have a distinct advantage over their counterparts at distant locations”
“I think face-to-face interaction is ideal, but technology is especially useful when doing distance advising, especially video conferencing/Skype.”
Value of Advising in Academia
• Advisors as Faculty (ALL)
• Advising Syllabus
• Academic Advising for Credit
Practical Applications• Review of advising qualifications
• Service, teaching & research scholarship
• Contribute to the community of practice
• Hybrid & dynamic advising positions
Advisor Interaction with Learners: Collaboration
• Relationship and Roles
• Locus of Learning
• Connect to Meaning
Self-authorship is a strong basis to advance learning outcomes, prepare our students, and include reflection for our learning experience.
(Baxter Magolda, 2004)
Larry Johnson, NMC
What Happens On Campus Goes On YouTube [Or elsewhere.]
Shout out to @ACPA & @equalman + MORE!#ACPAdigital http://digitaltaskforce.myacpa.org/
Flickr photo c/o furiousgeorge81
•Administrative support
•Evaluation the advising “workflow”
•On-going training & development
•Mentoring initiatives
•Holistic advising on campus
•Advisor learning networks
Practical Applications
Model & Mentor Identity• Do you like spam?
Do you like “bots”? Customers don’t either.
• What is your organizational brand?
• What information do you want to share?
• Start with these questions, and then add in personality and variety.
Via @julieclarsen
How Do you Want to Support Digital Identity
Development?How can you help your students with their “digital stamp” in university?
What types of outreach and support are available?
Where can they go for mentors and models online at your campus?
The #WNYAdvising ChallengeMentoring/Modeling appropriate online and digital identities.
Be the example
30 Day Social Media Challenge via @Melissa_Venable perhaps?
The #WNYAdvising Challenge1.Take a picture of your office.2.Link to a motivating song or video.3.Describe what you’re looking forward
to.4.Talk about something funny.5.Try out a “Throwback Thursday.” #TBT6.Share something inspiring.7.Post an image.8.Give a shout out.9.Say thank you!10. Share your story.
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