#WNYAdvising Technology Conference Keynote 2016

Why Connected Advising Matters

Laura A. Pasquini, Ph.D.WNY Advising Technology Conference –

Niagara University, NY #WNYAdvising

Overview• Trends in higher education impacting advising.

• Resources they can use to connect your campus for advising, for a holistic advising approach.

• Implications for research for practice.

#WNYadvising

http://bit.ly/WNYadvisingtech16

about.me/laurapasquini @LauraPasquini

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Key Trends & Issues for Advising in Higher Ed

Reduced financial support to higher education

Linking funding to retention and completion

Higher education officials think too many of our decisions are not data driven

Meeting the needs of a changing, evolving & multi-dimensional student population

For higher education learning outcomes we need “to identify effective and

robust strategies that institutions can adopt to boost student motivation.”

(Liu, Bridgeman, & Adler, 2012)

US implementing outcomes based funding

http://www.insidehighered.com/news/2013/10/29/complete-college-america-report-tracks-state-approaches-performance-based-funding

Inside Higher Education, 10/29/13

“The degree students truly can’t afford is the one they don’t complete, or that employers don’t value.” ~ Arne Duncan, US Secretary of Education (July 2015)

Are we being truly innovative to meet the needs of our learners with design

and delivery of higher education?

National Survey Student Engagement

“In fact, only 40 percent of students identified an adviser as their primary source of academic advice; others turned to friends, family and professors. This is “concerning,” the report says, given the importance of advising in student success.” [U.S. Example]

http://www.insidehighered.com/news/2013/11/14/nsse-2013-measure-student-engagement-and-learning-outcomes#ixzz2kdHFYeq4 Inside Higher Ed

Listens to concerns

Available when needed

Helps understand academic policiesInforms about academic supportHelps with special opportunitiesDiscusses career interests post grad plans

“Next Killer App”Optimizing student success is the

“killer app” for analytics in higher education. Intelligent investments in optimizing student success garner

wide support and have a strong, justifiable return on investment

(ROI)…student success and achieving institutional effectiveness.Building Organization Capacity for Analytics

EDUCAUSEDonald M. Norris and Linda L. Baer http://www.educause.edu/library/resources/building-organizational-capacity-analytics

Impact to Academic Advising in Higher

Ed Culture of change in our institutions

Leadership vision for learning & support

To align technology with campus strategic plans and goals

Reduction in resources & increase need for support

Interest in holistic advising models across depts/units

Push to move online/blended advising model

What expectations do our learners have for advising?

“Students experience an increasing need for connectivity and digital access to excel beyond the higher education learning environment.  They must access and interact with information, learning materials, and colleagues from around the globe.”

Implications for use of technology in advising 2011 NACADA National Survey

Innovation in Higher Ed

What will the future of academic

advising look like?

Questions for the future of advising…• What is the role of the advisor in

higher education?

• What will advising look like in 10 years?

• What kind of advising profession do I want to participate in?

• How will I contribute to the change and development of how advising is organized?

There is more going on beyond the screen.

A Vision, Not a Prediction

The future of academic advising …

• Advisor Interaction with Learners

• Advisors Integrated into Academia

• Advisor Influence at their Own Institutions

• Advisor Interaction with Learners

(Lowenstein, 2013)

Advisor Influence at Your Own Institution:

Involvement

• Relationship and Roles

• Locus of Learning

• Connect to Meaning

Flickr photo c/o dsearls

The Advising Profession

Communities of Practice (Wenger, 1999)

Image c/o Luke Mahan http://www.flickr.com/photos/kremovich/4471473109/

Find a Space…

Web 2.0

#SocialMedia

Social WebNew Media

Platform

App

What is a hashtag good for?

Connecting to the Advising Network

a few NACADA & #AcAdv Tweeps I follow on Twitter

Give & Get Support

Develop a Community

Professional Development

@AcAdvChat Tuesdays 12-1 pm

CST

#AcAdv Chat

Mentoring

@catspyjamasnz

Follow: #AcAdv & @AcAdvChatAbout: https://acadvchat.wordpress.com/about/

“It’s not about the technology, it’s all social”

- Tanya Joosten (@tjoosten)

The SA Collective https://studentaffairscollective.org/ About #SAcommits via @Kristen_Abell #sachat

Practical Applications

• Taking on Leadership Roles

• Evaluation of Academics

• Life-Long & Continuous Learning

• Student Success is Recognized

Advisor Integrated Into Academia:

Advising as a Discipline

• Teaching Scholarship

• Research Scholarship

• Service Scholarship

How is Academic Advising Viewed on

Campus?• Student Experience & Commentary

• Unit Involvement & Collaboration on Campus

• Program Evaluation

• Self-Assessment of Advising

• Administrative Expectation

Advising is Not a Service

(Hemwall & Trachte, 2005)

Cox & Richlin, 2004

Let’s Support & Build a Better Campus Community Online

@tanyajoostenhttp://tanyajoosten.com/

#WNYadvising

#edtech

#sachat

#highered

#AcAdv

#SApros

Advising & Faculty Integration

Advising as a “faculty position” would encourage:

• Innovative Thinking

• Research Development

• Contributing the Canon

• Interdisciplinary Studies

• Idea Generation/Debates About Practice

Advising & Research

• Advising Learning Outcomes

• Student Portfolios & Artifacts

• Students are Partners in Advising Assessment

Assessment for Applied Research

For Academic Advising…

“Assessment is the process through which we gather evidence about the claims we are making with regard to student learning and the process/delivery of academic advising in order to inform and support improvement”

(Campbell, 2008)

Advising Assessment Reflection

Establishing Goals for Assessment•What do you know?•What do you want to know?•Who can help you assess?•Who are your institutional stakeholders?•How does this connect to your:

• Advising goals/outcomes?• Institutional Strategic Plan?

What is your “ideal

technology in advising practice”?

NACADA’s Technology in

Advising Commission

The purpose of NACADA's Technology in Advising Commission is to help academic advisors and advising administrators to understand the impact that technologies such as:•Online communication & virtual advising•Degree audits & web registration•Student information systems & electronic advising notes  •Social and connected spaces for innovative staff/faculty resources•Understand the ideas and trends of how technology is being utilized in higher education

http://www.nacada.ksu.edu/Community/Commission-Interest-Groups.aspx

 http://www.educause.edu/ • EDUCAUSE is a nonprofit association whose mission is to advance higher education

by promoting the intelligent use of information technology.

• Advising Systems - 30 Resources

• Teaching and Learning o - 924 Resourceso Applying Technology to Academic Advising: A Vision Statemento ECAR Study

Supporting Students with Technology

WW

“integrate or update technology for our advising, our institutions willneed to consider how to provide support, training, and job aid resources to scaffold technology use for higher education staff, faculty, and students.”

WICHE Cooperative for Educational Technologies (WCET)

Teaching and Learning 

Desired Attributes for Technology in

Advising 2013 Technology in

Advising Use in Higher Education

Integrative Systems for Advising

“An integrated system that includes advising notes, degree audits, appointment scheduling, a communication system with students that also documents those communications in the student's advising file, and incorporates all records regarding students' academic status (e.g. good standing, probation, etc.).”

“Streamlined technology usage.  Right now, there are at least 4 systems we use daily (E-mail, PeopleSoft, DegreeWorks, Blackboard) and have three different log ins.  A "one stop shop" where we can log in once and see/use all of our required systems would be wonderful.”

360 View of Our Learners

“System that integrates academic information, student records, and student connections”

“A tool that allows for students to develop an academic, career and financial plan that also integrates the degree evaluation tool.”

Students Need SUPPORT Online…

Being present helps our learners:- Develop a rapport and connection- Identify issues and challenges on campus- Establish a mentoring relationships- Demonstrate appropriate behavior online - Eliminate cyberbullying, harassment, etc. - Disclose personal wellness & mental health- Share major/career goals- Provide outreach for well-being needs

Additional Benefits to Technology & Advising

SolutionsAccessible from multiple locations

Advising models vary

Paperless and sustainable models of advising

Electronic workflows

Special functionality for

student information, tracking, scheduling, early alerts, online forms, shared notes, and data.

Communication Goals

“Additionally, it would be beneficial to have a social media hub to manage and ensure that our message is being uniformly pushed on each platform in ways that are unique to that platform.”

“I would like for technology to play a larger role in my advising practice. I would love to be able to utilize Facebook and Twitter to connect as an individual advisor to my students.”

Ideal Technology & Advising Practice

“seamless integration of technology with advising, where students no matter their campus location had equal ability to access me when they needed me. Right now students at our home campus have a distinct advantage over their counterparts at distant locations”

“I think face-to-face interaction is ideal, but technology is especially useful when doing distance advising, especially video conferencing/Skype.”

Value of Advising in Academia

• Advisors as Faculty (ALL)

• Advising Syllabus

• Academic Advising for Credit

Practical Applications• Review of advising qualifications

• Service, teaching & research scholarship

• Contribute to the community of practice

• Hybrid & dynamic advising positions

Advisor Interaction with Learners: Collaboration

• Relationship and Roles

• Locus of Learning

• Connect to Meaning

“I just need help picking a few classes for next semester”

Self-authorship is a strong basis to advance learning outcomes, prepare our students, and include reflection for our learning experience.

(Baxter Magolda, 2004)

Larry Johnson, NMC

Student - Advisor Relationships

What Happens On Campus Goes On YouTube [Or elsewhere.]

Shout out to @ACPA & @equalman + MORE!#ACPAdigital http://digitaltaskforce.myacpa.org/

Meeting Students Where They Are

#DigitalAdvising @YourSchool!

Getting Connected to Advising

UNT’s goal to get FTIC students enrolled early#UNTadvised contest

New Rules of Reputation

79

Tell Me About It

Critical Thinking

82

#ugstSTORY

83

Live Tweets to take Notes

84

Flickr photo c/o furiousgeorge81

•Administrative support

•Evaluation the advising “workflow”

•On-going training & development

•Mentoring initiatives

•Holistic advising on campus

•Advisor learning networks

Practical Applications

Online Identity IS Your Identity

Have you Googled Yourself Lately? http://lmgtfy.com/

What does YOUR digital identity look like?

#AcDigID#WNYadvising

@charlienutt takes his 1st #Selfie (9 May 2014)

Why do you share a #selfie or about yourself on social media Higher Ed?

Why do you share a #selfie or about yourself on social media Higher Ed?

Why do you share a #selfie or about yourself on social media Higher Ed?

Model & Mentor Identity• Do you like spam?

Do you like “bots”? Customers don’t either.

• What is your organizational brand?

• What information do you want to share?

• Start with these questions, and then add in personality and variety.

Via @julieclarsen

How Do you Want to Support Digital Identity

Development?How can you help your students with their “digital stamp” in university?

What types of outreach and support are available?

Where can they go for mentors and models online at your campus?

The #WNYAdvising ChallengeMentoring/Modeling appropriate online and digital identities.

Be the example

30 Day Social Media Challenge via @Melissa_Venable perhaps?

The #WNYAdvising Challenge1.Take a picture of your office.2.Link to a motivating song or video.3.Describe what you’re looking forward

to.4.Talk about something funny.5.Try out a “Throwback Thursday.” #TBT6.Share something inspiring.7.Post an image.8.Give a shout out.9.Say thank you!10. Share your story.

Thank You #WNYadvising!

Laura A. Pasquini, [email protected]

@LauraPasquiniabout.me/laurapasquini

http://bit.ly/WNYadvisingtech16