W eb Content Management System (CMS)

As of 10/7/2013

1. Consistent Branding and Features

2. Improve Public’s Experience and Use

3. Efficiency Gains Through Self-Service

4. Timeliness and Quality of Information

5. Civic Participation and Transparency

Parks Pilot – Deployed March 19

SCERA Pilot – Deployed May 7

Initial Portal – Being deployed; includes initial CAO and BOS web content, initial department landing pages

CMS Work Program – Meetings held with 12 departments, agencies or others, with more scheduled. Work portfolio being assessed and formulated.

Review current web content looking for content needing removal or revision

Track most frequently asked “How do I’s” and relate them to your service offerings

Define the services provided by your organization and the service communities involved

Identify other County departments, agencies, outside organizations offering related services

Identify staff that will become involved with CMS roles, assess skills and experience, identify work flow

Contact ISD Web Team; webpublisher@sonoma-county.org

Contact Steve Ruesel; 565-8216; Steve.Ruesel@sonoma-county.org

ISD Service Desk; 565-2030; ISD-ServiceDesk@sonoma-county.org

ISD Business Representative; ISD-Business-Services@sonoma-county.org

Questions

Contact: Steve Ruesel Steve.Ruesel@sonoma-county.org

565-8216