As of 10/7/2013
Dec 31, 2015
As of 10/7/2013
1. Consistent Branding and Features
2. Improve Public’s Experience and Use
3. Efficiency Gains Through Self-Service
4. Timeliness and Quality of Information
5. Civic Participation and Transparency
Parks Pilot – Deployed March 19
SCERA Pilot – Deployed May 7
Initial Portal – Being deployed; includes initial CAO and BOS web content, initial department landing pages
CMS Work Program – Meetings held with 12 departments, agencies or others, with more scheduled. Work portfolio being assessed and formulated.
Review current web content looking for content needing removal or revision
Track most frequently asked “How do I’s” and relate them to your service offerings
Define the services provided by your organization and the service communities involved
Identify other County departments, agencies, outside organizations offering related services
Identify staff that will become involved with CMS roles, assess skills and experience, identify work flow
Contact ISD Web Team; [email protected]
Contact Steve Ruesel; 565-8216; [email protected]
ISD Service Desk; 565-2030; [email protected]
ISD Business Representative; [email protected]