Transcript
Intelligence CRM for Laboratory
Vitagramma covers main fieldsYou can control main fields of your business
Electronic health record
DOCTORS • See results of patient • Order new analysis • E-‐prescription • All records of the Patient
PATIENTS
Personal Cabinet• Results (with diagrams) • Share with doctors • Discount Coupons
LABORATORYBusiness Dashboard • Results in money • Results in patients • Results in time & GEO
Vitagramma helps to doctorsWe help doctors take care of patient 24/7
ANALYSIS OF RESULTS Doctor have access to results of patients + Can add comments and other files
ORDER NEW ANALYSIS Order goes to Lab and when it is ready, Doctor have alert
CRM HELPER Doctor can start several of “if-then” chains to contact with patient
EHR SYSTEM Some other parts of system help to keep loyalty of doctor
Vitagramma helps to patientsWe help patients deal with analysis
PERSONAL CABINET • To see what is going
on with results • To share with Doctor • To add personal
comments and other docs
DISCOUNT COUPONS To have discount for next visit or another analysis
FIND A DOCTOR Based on analysis results, Vitagramma can find related (by analysis) Doctors
REMINDERS & HELP LETTERS Based on analysis results, Vitagramma can send letter with recommendations
* If there is no e-mail, we send SMS
Vitagramma helps to LaboratoryReal-tome Dashboard
MONEY DASHBOARD • How much money
every Outlet earns • By Outlet / group of
outlets / city • By Days / Weeks /
Month / Years
ANALYSIS DASHBOARD • Which analysis brings
more money • By Outlet / by group of
outlet / by city • In comparison
PATIENTS DASHBOARD • More than 50
Preinstalled Reports with Admin Panel to create new
PARTNERS DASHBOARD • Which Partner brings
more money • By Outlet / by group of
outlet / by city • In comparison
Ready to workAll described in this presentation features is already installed
All CRM-actions in Vitagramma
Already pre-installed
…You can start immediately!
System of workAll described in this presentation features is already installed
Patient’s Cabinet !
Patient!Free store and data management!
Analysis!
Data Upload!
Doctor!
Advices “find the doctors” based on result of analysis!
Visit the doctor!
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Doctor’s Cabinet !
Electronic Order for Analysis!
Analysis!
Doctor can see results of Patient!
What doctors have
What doctors haveWe help doctors take care of patient 24/7
Personal Account / EHR system • To keep results of all his/her
patients electronically
• To find a patient and To see his/her results (Facebook-like friends system)
• To add notes to results
• To add any type of Documents
• To order Additional Analysis
• To create and send E-Prescription (nearest future)
Trigger (smart) letters • Automatically send to Patient
letter based on his/her analysis results
• Trigger letters can be programmed as chain-of-actions (for ex. there are some analysis that have to be repeated – system can send automatically reminders about this)
What doctors have: Admin PanelWe help doctors take care of patient 24/7
Doctors !Statistics !Specialization !Doctors and patients !Views contacts doctors !Doctors - Appointments !A group of doctors !E-mailing !Trigger for doctors !Recipients triggers!
We can see !• All doctor’s personal data !• All links between doctors and
patients!• All orders doctors made for
theirs patients!• All results of mailing to doctors!• Triggers (“if-then”) for doctors
and!• Patients who get trigger e-
mailing from doctors!
What doctors have: example of orders panelWe help doctors take care of patient 24/7
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1. Name'of'the'doctor'
2. Date'of'order'creation'
3. City'
4. Name'of'the'doctor'
5. E9mail'of'the'doctor'
6. Attribute''
7. Name'of'the'doctor'
8. Diagnosis'
9. E9mail'of'the'patient'
10. City'
11. Amount'of'order’s'
12. Date'of'order’s'creation'
What doctors have: doctors e-mail admin We help doctors take care of patient 24/7
1. Status(
2. Date(of(e.mailing(
3. Name(of(the(e.mail(campaign(
4. Date(of(the(campaign(
5. Number(of(recipients(
6. Success(mails(number(
7. Rate(of(opening(
8. Other(statistic(data(
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What doctors have: “if-then” triggersWe help doctors take care of patient 24/7
We can process any actions within system, for example:!• If Doctor send an order to
Patient and Patient DON’T come to laboratory, Doctor will receive an alert mail!
OR!• System AUTOMATICALY will
send a reminder to Patient (on behalf of Doctor) that he/she needs to go and make analysis!
What patients have
What patients havePatient have all service you can imagine
Personal Account / Cabinet • To keep all results electronically
• To add any other documents
• To send results “in one click” to Doctor
• To see charts how results are changing
• To find “Recommended Doctors” corresponding with result of analysis
• To have discount coupons from your Laboratory
Regular Letters • “Welcome letter”
• Letter after every visit to Lab
• Newsletter monthly (with coupons)
Trigger (smart) letters • Based on results of analysis
system can propose to do some recommendations or visit a Doctor
Un-regular letters • You can create and send ANY
letter
• All letters go under Vitagramma own mailing service with smart analytics system
What patients have: Personal Cabinet Patient have all service you can imagine
Results in dynamic
Promoted Discount Coupons
What patients have: ResultsPatient have all service you can imagine
Analysis with deviation
Next time you can have this analysis -‐20% discount
What patients have: Find the doctorPatient have all service you can imagine
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Here is a analysis with the problem (red zone)!
You just click “Find the Doctor” and see recommended doctors in your city!
What patients have: Useful DiagramsPatient have all service you can imagine
Find results by name
Next time you can have this analysis -‐20% discount
What Laboratory hasDashboards for business control
What Laboratory hasLaboratory can control every aspect of business
KPI’s / Business Analytics • Money earn (in general and per
analysis)
• Popularity of analysis
• Result per Laboratory Outlet (money, number of analysis, loading)
• Comparison analysis (Outlet or Group of Outlet with another Outlet or Group of Outlet
>>> More than 30 dashboards
Patient & Doctor Cabinet: • To create and send any type of letters
to Patients and Doctors
• To create any type of coupons for Patients
Triggers: • To create any type of “If – Then” chain
of actions (based on ANY parameter of ANY analysis)
Coupons: • To create coupons for Patients =
make a loyalty program
Partners: • To create Coupons from Partners for
Patients = make a loyalty program
And so on…
Example of real Dashboard
What Laboratory has: exampleLaboratory can control every aspect of business
What Laboratory has: exampleLaboratory can control every aspect of business
Example of real Dashboard
What Laboratory has: exampleLaboratory can control every aspect of business
Example of real Dashboard
Example of real Dashboard Geo Analysis by Points of Collection
What Laboratory has: exampleLaboratory can control every aspect of business
What Laboratory has: exampleLaboratory can control every aspect of business
Example of real Dashboard Geo Analysis by Points of Collection
What Laboratory has: exampleLaboratory can control every aspect of business
Example of real Dashboard Geo Analysis by Points of Collection
What Laboratory hasRemarketing to cut promo spendings
What Laboratory has: exampleLaboratory can increase itself usage
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Remarketing !• Statistics !
• Groups !
• Discounts !• Discounts patients !
• Email-mailing !
• Receivers of e-mails!
• SMS-mailing !• Triggers !
• Recipients triggers !
• Clinical triggers !• Unsubscribe from mailings!
What Laboratory has: exampleLaboratory can increase itself usage
We believe that patients become healthy faster only if we care about them with love
We believe Vitagramma can help to Laboratory pay more attention to the patients
We believe that more attention = more love
We believe that you share our Believes
Dmitry Gyk Chief Executive Officer
dg@vitagramma.com Skype: dmitry_gyk Mobile/Message: +380(67)5387520
Val Pertsiya Business Development
vp@vitagramma.com Skype: valpep69 Mobile/Message/Viber: +380(67)2202067
Intellectual EHR+CRM for Laboratory
Kaushik Shitole Vice President - Business Development India, China, ASEAN ks@vitagramma.com Skype: kaushikshitole Mobile/WhatsApp/Viber: +919900219388
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