Training Guide Gaining Senior Leadership Support for Continuity of Operations.
Post on 28-Mar-2015
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Training Guide
Gaining Senior Leadership Support for Continuity of Operations
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Briefing Guide Objectives and Contents
Explain Legal Authorities Provide an understanding of Continuity operations Emphasize the benefits Explain the importance of and need for securing support from
senior leadership and decision makers Emphasize the need for viable Continuity planning
considerations for organizations Describe role of Leadership Summarize the Continuity Program
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Senior Leadership Video
Continuity Connection: Gaining Senior Leadership Support by Eric Kretz
(Note: To access the video go to the address link: Continuity Connection: Gaining Leadership Buy-In)
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What makes a successful Continuity Program?
What makes a successful
Continuity Program?
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A Successful Continuity Program Commitment to Continuity operations articulated by senior
leaders Agency/organization culture that supports Continuity
readiness and preparedness Viable Continuity capability and executable Continuity plan Clearly defined planning priorities and budget process Coordination, collaboration, and information sharing with
internal and external stakeholders Senior leadership expectations managed Effective facilities management process Commitment to Test, Training and Exercise Program and
Corrective Action Program
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Why should senior leadership support Continuity planning?
Why should senior leadership support Continuity planning?
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Senior Leadership Support for Continuity
Senior leadership should support Continuity because it: Ensures the capability of continuing agency essential functions during a
wide range of potential emergencies Ensures critical planning gaps, budgetary, and management challenges
are identified and addressed Supports good business practice
Senior leadership support ensures: Protocols are established for vital records backup in a secure
environment Designated responsibility for developing a “Go Kit” Agency/organization participation in a Continuity Test, Training and
Exercise (TT&E) program and Corrective Action Program Identification of communication and IT requirements
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How to gain senior leadership support for Continuity?
How to gain senior leadership support for Continuity?
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Gaining Senior Leadership Support for Continuity Gaining senior leadership support for Continuity requires
Continuity Program Managers to: Demonstrate the value of Continuity to the agency/organization
mission Ensures the capability of continuing agency/organization
essential functions during a wide range of potential emergencies
Protects the staff, facilities, and the Return on Investment (ROI) Identify legal requirements, mandates, and guidance for
implementing a Continuity program NCPIP and FCD 1 (Federal Government) and CGC 1
(non-Federal entities) Ensure compliance with applicable Executive Orders
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How can senior leadership assist in the Continuity process?
How can senior leadership assist in the Continuity process?
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Senior Leadership Assistance for the Continuity Process: Continuity Coordinator• Appoint a Continuity Coordinator who will:
Direct the work of the Continuity Program Manager to create a seamless Continuity planning environment
Serve as executive team liaison Signatory for approved Continuity
budget requirements Brief senior leadership on Continuity
planning Approve the Continuity plan Approve the Multi-Year Strategy and
Program Management Plan
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Senior Leadership Assistance for the Continuity Process: Continuity Program Manager Appoint a Continuity Program Manager who will:
Establish Continuity as priority Serve as agency/organization Continuity subject matter expert Identify and prioritize the essential functions Identify successor and delegations of authority Provide guidance and oversight for developing
agency/organization Continuity plan and manage plan review, revision, and update process
Submit the Continuity plan for approval Develop long-term Continuity budget and ensure budgetary
support recommendations
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Senior Leadership Assistance for the Continuity Process: Continuity Program Manager (cont’d) Appoint a Continuity Program Manager who will: Prepare the Multi-Year Strategy and Program Management Plan if required
Coordinate with agency/organizations operations and emergency manager to ensure performance of essential functions in an all-hazards environment
Critical Continuity Program Manager skills: Business management Interpersonal Communication and facilitation Coordination and collaboration Team building Planning
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What are senior leadership Continuity responsibilities?
What are senior leadership Continuity responsibilities?
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Senior Leadership Continuity Responsibilities Senior Leaders are responsible for:
Creating a Continuity culture Promoting and emphasizing the importance of a viable Continuity
program Approving and authorizing essential functions Establishing orders of succession and delegations of authority Approving Emergency Relocation Group (ERG) personnel,
ensuring ERG positions are filled, and the call-down roster is maintained
Promoting family support planning
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Senior Leadership Continuity Responsibilities (Cont’d) Senior Leaders are responsible for: (Cont’d)
Supporting and approving Continuity planning activities, to include test, training, and exercises; reconstitution; and devolution planning and a Corrective Action Program
Creating protocols and identifying triggers for Continuity plan activation
Coordinating interagency Continuity efforts and initiatives
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Activity/Role Playing
Activity/Role Playing
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Activity/Role Play: Gaining Senior Leadership SupportInstructions:
Work in small groups at your table to complete this activity
Consider your agency’s/organization’s Continuity strengths and challenges
Based on your Continuity planning knowledge, identify three critical points you would use to “sell” Continuity planning to your senior leaders
Form teams of two within the group to complete this role-play activity. Assign one person to be a Continuity Program Manager and the other a senior leader
Continued on next slide
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Activity/Role Play: Gaining Senior Leadership Support (Cont’d)Instructions:
Scenario: The agency/organization hired a Continuity Program Manager to develop the Continuity plan and gain senior leadership buy-in/support. The agency/organization does not have a Continuity plan
Role Play: Using the three key points previously identified, have the Continuity Program Manager incorporate them into a role-play discussion to convince senior leadership for why they should support Continuity planning
You have 30 minutes to complete the activity and 10 minutes to role play
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What key points should be addressed when briefing senior leadership?
What key points should be addressed when briefing senior
leadership?
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Senior Leadership Briefing…
Senior leadership briefing points… What is Continuity and why is it important Requirements for a Continuity capability Impact of not having a Continuity capability Senior leadership role and responsibilities Next steps
Note: As part of this training, a Senior Leadership Briefing Guide has been created to provide recommendations and guidance for creating a senior leadership briefing.
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Summary and Transition
This guide/unit:
Addressed the importance of senior leadership support for Continuity and their continuity roles and responsibilities
Discussed Continuity coordinator and continuity program manager continuity roles
Provided an opportunity to participate in activities focused on developing strategies for gaining senior leadership support for Continuity
Addressed key discussion points for senior leadership briefing
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Questions?
Questions
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End of Presentation
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