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Tracey GraingerHead of Digital Primary Care Strategy, NHS England

THE ROLE OF TECHNOLOGY IN TRANSFORMING PRIMARY CARE SERVICES FOR HEALTH AND JUSTICE

Child Health Digital Strategy• Single view of a child or young person's

record

Digital Primary Care• Improving access for patients and citizens• Reducing bureaucracy across General

Practice

My Remit

Key Policy Drivers

A lifelong patient digital record which follows the patient in and through the justice system, and back into mainstream health and care

GPs and healthcare professionals having transparent access to digital records at the point of care

Telehealth apps and devices which allow GPs to remotely monitor health and recommend preventative measures

Video/E-consultations with patients

The Vision for Health and Justice

Telehealth, telecare and health living apps

Pre-referral diagnosis

Online repeat prescriptions

Online appointment booking

Consultation access

Practice infrastructure

Patient records

Prime Minister’s GP Access Fund – Seven Digital Capabilities

How do we Achieve the Vision?

Swindon and Richmond• Ask my GP app for signposting and/or consultation

Sheffield and Fleetwood• Utilising mobile telehealth app – Florence

• Range of uses

• See a video made by The Health Foundation

Telecare, Telehealth and Health Living Apps

Morecombe• GP led triage system offering extended hours services

• Reduces appointment waiting times and improves efficiencies at the practice

Nottingham City• GP telephone triage system

• 70% reduction in the number of face to face appointments

• 45% patients happy to seek online help

• Improved patient satisfaction

Pre-Referral Diagnosis

1.9m patients consulted primarily by telephone across all PMGPAF schemes

Health United Birmingham• 66% patients remotely managed• Average consultation times reduced by almost 25%

Care UK• Reduced waiting times• 24x7 access to some services• Web GP

Wakefield

• 6 GP Practices using webchat facilities• Signposting to face to face appointment alternatives

Consultation Access

Child Health Digital Strategy addresses the fragmented child health information landscape

Single view of a child/young person’s health record will ensure youth justice services can meet needs effectively

Digital record that will follow the child or young person into adult services

Children and Young People Needs

Appropriate patient empowerment and self-management

Widespread adoption of video/ e-Consultation

Transparent clinician access to digital records at the point of care

Information governance, patient consent to share

Interoperability between systems and across places through standards and open interfaces

Infrastructure readiness

The Roadmap

Join the conversationDigital technology knowledgehub

#DigitalPrimaryCare

Digital Primary Care

england.digitalprimarycare@nhs.net

How do we Keep in Touch?

Any Questions?

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