Tracey Grainger Head of Digital Primary Care Strategy, NHS England THE ROLE OF TECHNOLOGY IN TRANSFORMING PRIMARY CARE SERVICES FOR HEALTH AND JUSTICE
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Tracey GraingerHead of Digital Primary Care Strategy, NHS England
THE ROLE OF TECHNOLOGY IN TRANSFORMING PRIMARY CARE SERVICES FOR HEALTH AND JUSTICE
Child Health Digital Strategy• Single view of a child or young person's
record
Digital Primary Care• Improving access for patients and citizens• Reducing bureaucracy across General
Practice
My Remit
Key Policy Drivers
A lifelong patient digital record which follows the patient in and through the justice system, and back into mainstream health and care
GPs and healthcare professionals having transparent access to digital records at the point of care
Telehealth apps and devices which allow GPs to remotely monitor health and recommend preventative measures
Video/E-consultations with patients
The Vision for Health and Justice
Telehealth, telecare and health living apps
Pre-referral diagnosis
Online repeat prescriptions
Online appointment booking
Consultation access
Practice infrastructure
Patient records
Prime Minister’s GP Access Fund – Seven Digital Capabilities
How do we Achieve the Vision?
Swindon and Richmond• Ask my GP app for signposting and/or consultation
Sheffield and Fleetwood• Utilising mobile telehealth app – Florence
• Range of uses
• See a video made by The Health Foundation
Telecare, Telehealth and Health Living Apps
Morecombe• GP led triage system offering extended hours services
• Reduces appointment waiting times and improves efficiencies at the practice
Nottingham City• GP telephone triage system
• 70% reduction in the number of face to face appointments
• 45% patients happy to seek online help
• Improved patient satisfaction
Pre-Referral Diagnosis
1.9m patients consulted primarily by telephone across all PMGPAF schemes
Health United Birmingham• 66% patients remotely managed• Average consultation times reduced by almost 25%
Care UK• Reduced waiting times• 24x7 access to some services• Web GP
Wakefield
• 6 GP Practices using webchat facilities• Signposting to face to face appointment alternatives
Consultation Access
Child Health Digital Strategy addresses the fragmented child health information landscape
Single view of a child/young person’s health record will ensure youth justice services can meet needs effectively
Digital record that will follow the child or young person into adult services
Children and Young People Needs
Appropriate patient empowerment and self-management
Widespread adoption of video/ e-Consultation
Transparent clinician access to digital records at the point of care
Information governance, patient consent to share
Interoperability between systems and across places through standards and open interfaces
Infrastructure readiness
The Roadmap
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#DigitalPrimaryCare
Digital Primary Care
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