Tourism Transport and Travel Management

Modes of Travel and ServicesChapter-2

In context of Bangladesh

Group members

The Transport & Travel Evaluation

1850

2015

Before the development

of railways

Little travel & tourism

Travellers made their own

arrangements

Before wide scale

industrialization

Pre-Industrial Travel System

Era

Pre industrial Travel system Of Bangladesh

Bullock cart

Palki Horse-drawn vehicle

Dingi

Early Industrial society travel system era

Improvement of transportation technology

Introduction of regularly scheduled transportation

Travel increased because more people have money and reason for travelling

Mature Railway System Era:

Railways started to run hotels and provide other travel related services

Travel agencies and tour operators were formed

Express Travel System Era

Express service system became increasingly available

Enhanced speed encouraged more travel & tourism

Automobile based Travel System Era

Introduction of privately owned automobiles

Regarded as “mass recreation era” (1920-74)

Predominant in the travel from the period of 1920 to 1945

Commercial air travel emerged

Modern Tourism Travel System Era

Spanned the period of 1945 to 1974

Car ownership continued to grow at a rapid rate

Introduction of wide-bodied jets in 1970 increased air travel and tourism

This era Began in 1973-74 for the oil embargo generated by OPEC

The events of the energy crisis basically changed the travel patterns

In this present era Travelers continue to look to alternative, group oriented modes of transportation

Post-Mobility Adjustment Era

Transportation Mode Selection Decision

• Availability• Frequency• Cost/Price• Speed/Time• Comfort/Luxury• Safety• Convenience• Status and Prestige• Terminal Facilities and Location• Departure and Arrival Time

TRAVEL BY TRAIN

HISTORY OF TRAIN

Train had first invented in 1804

Britain had organized first tour on the train 1841

Last one hundred years from 1830-1930

Train in Bangladesh

• Railway service started in Indian Sub-continent in 1853

• The first rail line was established in Bangladesh in 1862

• First route from Dorshona (District: Chuadanga) to Jogoti (District: Kustia

BR• The total length of railroad is 2,855 km. • 660 km are broad gauge tracks • 1,830 km are metre gauge tracks

Passenger Trains in BRTrain Class Total (2015)

Intercity 82Mail, Express & Commuter 78

DEMU Commuter 32Shuttle / Local 137Total 329

Why Bangladeshi traveler favor train journey

• Safety• No traffic jam• Ability to see the area• Ability to get up and walked around• Arriving at destination on rested and relaxed• Comfort and less price journey

Travel by water

Travel by water

• The steamship era started in 1840s• It paved the way for the development

of inter continental travel• The ship remained the most important

mode of transportation for passengers for about a 100 years

Two purposes of water transport in tourism

1.Sea cruising 2.ferrying

Water Transport of BangladeshCountry-Made boats are the most widely used carrierThese carry passengers and merchandise on a large scale. The landscape of Bangladesh is dominated by about 250 rivers The alluvial flood plain formed by these rivers covers most of the

country. Wherever there is a river and a village, a launch or steamer will ply

for trade. A journey by Rocket Steamer service from Dhaka (Sadarghat) to

Khulna, the gateway to Sundarbans is a rewarding experience.

Travel by Automobile

History of AutomobileThe advent of the automobile in the 1920s affected

the railways It gains significance only after Second World WarThe motor car revolutionized the holiday and

recreational habitsAutomobile travel and use of recreational vehicles

in U.S increased campingRental car is another aspect of automobile travelFor private motor car the role of bus and motor

coach, third common carrier mode has declined in tourism

Improvement in road transport facilities stimulates

WHY TRAVELER SELECT AUTOMOBILE TO TRAVEL

• Control of the route and the stops enroute• Control of departure time• Ability to carry baggage and equipment

easily• Low out of pocket expense of travelling

more person• Freedom to use the automobile once the

destination is reache

Road Transport of Bangladesh• Road transport in Bangladesh is a private sector affair

operating predominantly in domestic routes. • Rates are among the cheapest in the world. • Express and non stop services are available• to principal towns from Gabtoli, Saidabad and Mohakhai

bus terminals in Dhaka. • The Bangladesh Road Transport Corporation (BRTC)

also maintains a countrywide network of bus services.• Recently they have introduced Dhaka - Calcutta - Dhaka

direct daily bus services via Benapole, Jessore.

Telicommunication and Travel

How telecommunication Aid tourism• Companies use teleconferences for sales and meeting • Expanding supply of potable equipment, installation of

permanent facilities at more hotel.• Adaptation of cable tv for teleconferences.• Grab the market share as the costs of teleconferencing

continue to fall relative to the traditional travel alternatives.• Watch travelogues in homes on oversized tv screens rather

than travelling to the destination at a higher cost

Factors that affect tourist transportation system

Environmental features

Differentiate their services on the basis of image Government

policyDemand and supply

The touristtravel experience

Critical separation of tourist

ENHANCING THE TOURIST TRAVEL EXPERIENCE

There are two

parameter

Service quality

Total quality management

CONTRIBUTION OF TQM IN ENHANCING THE TOURIST TRAVEL EXPERIENCE