Transcript
TOUR GUIDING SKILLSHTT 257
GUIDING – AN INTERPRETIVE
APPROACHCHAPTER 1
Guiding – An Interpretive Approach
• 1.1 The guiding environment• 1.2 An interpretive approach to guiding• 1.3 A tourism industry overview• 1.4 Types of tours
1.1THE GUIDING ENVIRONMENT
The Guide
• Facilitating and managing the tour experience
• Museums, historic sites, galleries,
national parks, cities etc
• Volunteer, employee, freelance,(pkerja bebas)
contract basis etc
The Audience
• Clients or customers
• Visitors from towns, foreigners etc
• All ages & demographic b’ground
• Diff unique interests, expectations,
motivations and needs.
• Individuals, couples, groups etc
The Environment• Where the tour takes place• Historic house, national parks, museum,
cityscape etc• Logistic, organization policies,
relationship with colleagues & otherelements which can influence the tourexperience.
The Tour Experience
Relationship between:
• Audience = environment
• Audience = guide
• Guide = environment
• Between all THREE
1.2 AN INTERPRETIVE APPROACH TO TOUR GUIDING
Interpretation??
“one of a number of communication disciplines which seeks to generate an
increased understanding and
appreciation of our environment.”
• Word ‘interpretation’ – Latin interpretari
means to explain / to translate• Explain – features / characteristics of
a site / means something to people• Principles of interpretation such as:
Process of learning & understandingSeeks to reveal meanings Involves communicationStimulate an appreciation – nature & cultureAims to bring items and events life
Face to face interpretation and interpretive media
• Face to face interpretationInteract directly with the audienceNational parks, museums, TIC etcPark rangers, tourist guide, visitor service
staff
• Interpretive MediaUse of medium between interpreter &
audienceBrochures, publications, displays, books,
audiotapes etc
InternetVia website / homepage
1.3 TOURISM INDUSTRY OVERVIEW
TOURISM SECTORSTour operators / wholesalersTransportationRetail travel agenciesAttractionsHospitality industry
Tour Operators / wholesalersPlanning and designing the tour
packagesBring together – tourism services &
productsReconfirmation tour detailsManaging tour managers / tourist
guides
Transportationo Coaches, airlines, cruise liners, cars,
bicycles, horse & railo The role of guides:
Transfer-assist service Meet and greet upon arrival Departure assist upon leaving Working knowledge:
1) dpt / arr procedures2) customs & immigration procedures3) layout of transport terminals (toilets,
phones, pick-up zones, car hire, ATM, money changer etc)
o Characteristics of coach travel:The route – predetermined to maximize
the opportunities to visit relevant & interesting attractions
Same group of people for the whole tourAccompanied by tour manager / leaderExtended tours – accommodation &
food as part of coach tour package
Retail Travel agencies• Providing link – audience & tour• Tour booking / travel arrangement /
liaising with inbound tour operators
AttractionsPurpose built attractions – adventure parks,
entertainment, theme etcNatural features- bird migrations,
marine parks etcCultural / social activities – festivals & events
such as World Music Festivals
Hospitality Industry Accommodation – hotels, chalets, inns, motels,
hostels, cruise ships, self-contained apartments, camp grounds, yachts, bed and breakfast
Guides must familiar: Style & standard of accommodation Location Security Facilities What’s included as part of the stay Interesting information of establishment
Cafés, restaurants & other food outletsInclusive elements of package tourIntroduce local foods to the foreignersHow food will be served – buffet / set
menu
• Entertainmentnightclubs , disco, theme park, casino etc
• MICEoptional extra / essential session of the conference – field trip
MICE – Meeting, Incentive, Convention &
Exhibition
1.4 TYPES OF TOURS
Site Based ToursMuseums and galleries
Zoos and wildlife parks
Indigenous sites
Botanic gardens
Factories, mines & other work sites
Waste-transfer stations, dams, power stations &
sewerage plants
Historic houses & significant buildings
Special Interest Tours
Sporting tours
Photography tours
Wildlife trips
• Bird watching (ornithology trips & penguin tours) & marine mammals watching (whale watching)
Wine tours
Regional tours of rural areas
Rural holidays homes with charm and character. Rural-tour offers a wide selection of hand picked cottages and farmhouses . All properties retain all of the old style of in the inland rural areas of Spain. Our portfolio also includes vacation villas with swimming pool, small hotels or charming guesthouses and village inns with individual character.
In Malaysia….In Spain….
HUELVA
MALAGA
Scientific & educational based tours
• Scientific Volcano TourThis tour is targeted at those meeting participants who want to understand a bit about the geology and history of the Hawaiian volcanos and how they relate to volcanism in the solar system. In order to keep costs down, tour participants will take turns driving rental cars (which we will provide), and accommodations will be modest, but comfortable. Expect lots of hiking and a variety of scenery and climates. Although the Kileaua volcano has been continuously active for many years, we cannot predict the level of activity at the time of the tour, nor the likelihood of seeing surface flows, however, we will make an excursion to the site where the lava is entering the ocean.
VOLCANOS IN HAWAII
Garden Tours
CHELSEA GARDEN TOURS 2007
Vehicle Based Tours
4WD Tours
Coach Tours
Australia
Aircraft tours
Dustin Boyd's Seaplane Tours (Holland)
Scenic air tours from Derby (Australia)-combination of boat ride-tours take 4-5 hours
Helicopters Tour
• S12 - Helicopter Joyride & City Tour• Location:Kuala Lumpur• Validity:01/01/08 - 31/03/08• Duration:One hourRate:Price Per HelicopterRate (RM)• 1. Ecureuil - 5 Passenger VIP Helicopter3,500.00• 2. Colibri - 4 Passenger VIP Helicopter3,300.00 • Enjoy spectacular views of Kuala Lumpur and its city landscapes on a
helicopter city tour.• The helicopter pilots are experienced and knowledgeable about the local
landscape and will provide informative commentary during the helicopter tour.
• Bring your camera and get ready for the helicopter tour of your life!• Both the Ecureuil and Colibri are VIP single-engine helicopters with air
conditioning and carpeting.• Notes:• Bookings should be made 1 week in advance • To add extra 20-30mins to the tour, add RM 1,000 to listed price
Car ralliesMany rally events above are part of larger championship series events such as:
World Rally Championship Junior World Rally Championship (JWRC) Production World Rally Championship
(PWRC) Canadian Rally Championship Rally America National Championship [15] [16] Australian Rally Championship (ARC)
Water Based Tours
Snorkeling and scuba divingCanoeing & kayakingCruise boating & yachtingMarine mammal watching, bird watching &
fishing tours
Tours can also include:
Suburban & city sight walking toursCity family tours
Cycling & mountain-bike toursCamel & horse riding tours
Tour ItineraryYou will find this program hard to beat for excitement and fun! If you ever wanted to ride a camel you can take advantage of this program to do it in style in this picturesque setting in the desert! You will experience what was a common mode of transportation in ancient times and still popular today in some parts of Egypt.Following breakfast at the hotel your guide for the day will pick you up and transfer you to the horse stables in Giza to select your camel or horse and start your 4-hour ride from Giza to Sakkara. When you arrive in Sakkara our driver will pick you up and transfer you back to your hotel.
Hiking & bushwalking trips
In Malaysia……
Experience Borneo by climbing Mount Kinabalu, encounter Orang Utans and visit hot springs
“Hiking is a form of walking, undertaken with the specific purpose of exploring and enjoying the scenery. It usually takes place on trails in rural or wilderness areas.”
END OF CHAPTER
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