Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.
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Library & Instructional Technology ExpertiseJoint Positions
Linda Morrissett, DirectorUniversity Libraries
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Dr. Sharon Guan, DirectorInstructional Technology Development
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Two Separate Departments
Background
Two Separate Departments Disparate Resources
Background
Faculty Technology Training Course Mgt. System Support Instructional Applications Students Tech Training
Collection/Circulation E-Resources Library Instruction Reference
Two Separate Departments Disparate Resources Separate Marketing Goals & Efforts
Background
Workshops Liaisons for academic units One-on-one contact E-Notes
Library Instruction Bibliographers/liaisons Reference & support service Collection development
First Attempt of First Attempt of CollaborationCollaboration
Faculty Tech Training Course Mgt. System Instructional Applications Student Tech Training
Collection/Access E-Resources Library Instruction Reference
Cross Training
2001 2001
First Attempt of First Attempt of CollaborationCollaboration
Faculty Tech Training Course Mgt. System Instructional Applications Student Tech Training
Collection/Access E-Resources Library Instruction Reference
Cross Training
2001 2001 – No common program– No common goal– Limitation on tech skills (Library)– Lack of usage of subject databases
(ITD)
First Attempt of First Attempt of CollaborationCollaboration
Cross Referencing
2001 2001
First Attempt of First Attempt of CollaborationCollaboration
Cross Referencing
2001 2001 —Requirement for extra contact—Multi campuses, budget cut
Instructional Technology Consultant
The Joint Report
Initiative
Librarian
Academic Support Service Coordinator
Suburban Campuses
Phase I: Aug 2002 Phase I: Aug 2002
Instructional Technology Consultant
The Joint Report
Initiative
Librarian
Develop joint curriculum for library and IT training:―Subject Database Searching―E-resources―Course Management System―Link E-resources through Course Management System―Multiple media content – to access and to create―Teaching with technology – the strategies and the research
Phase I: Aug 2002 Phase I: Aug 2002
The Joint Report
Initiative Melissa KoenigAcademic Support Service Coordinator
Suburban Campuses—One on one faculty appointments —Quick Technology Showcase—Short 15 minute demos for students, faculty —Blackboard training for faculty, students—“Onboard with Blackboard” for adjunct faculty— Weekend and off-day tech training sessions
One-stop shopping for faculty/students needing instructional tech and library support:
Phase I: Aug 2002 Phase I: Aug 2002
The Joint Report
Initiative —Adding tech skills to information literacy
—Taking advantages of the long-established trust relationship between the librarians and faculty
—Enhancing tech training with e-resource tips—and vice versa
—Serving as a bridge between 2 depts.
—Being an active peer with each dept.
Phase I: Aug 2002 Phase I: Aug 2002
Melissa KoenigAcademic Support Service Coordinator
Suburban Campuses
The Joint Report
Initiative A Role Model to the Librarian
—Strong technology skills—Out-going, salesman-like personality—Presentation and instruction skills—Positive attitude toward collaboration
and use of technology tools
Phase I: Aug 2002 Phase I: Aug 2002
Melissa KoenigAcademic Support Service Coordinator
Suburban Campuses
The Joint Report
Initiative A Role Model to the Instructional Tech Consultant
—Content knowledge—Service attitude—Concise and detail-oriented—Positive attitude toward collaboration
and use of library resources
Phase I: Aug 2002 Phase I: Aug 2002
Melissa KoenigAcademic Support Service Coordinator
Suburban Campuses
The Joint Report
Initiative Phase I: Aug 2002 Phase I: Aug 2002
Linda Morrissett, DirectorUniversity Libraries
“big picture” feedback & observations
Dr. Sharon Guan, DirectorInstructional Technology Development
Melissa KoenigAcademic Support Service Coordinator
Suburban Campuses
The Joint Report
Initiative
Linda Morrissett, DirectorUniversity Libraries
Dr. Don Casey, DeanSchool of Music
Phase II: 2003 Phase II: 2003
NEED
Dr. Sharon Guan, DirectorInstructional Technology Development
•Specialized knowledge of digital audio and video•Streaming media initiatives
•Music resource digitization •Music resource marketing
•Adjunct faculty
The Joint Report
Initiative
Linda Morrissett, DirectorUniversity Libraries
Dr. Don Casey, DeanSchool of Music
Phase II: 2003 Phase II: 2003
Music Technology Specialist
Dr. Sharon Guan, DirectorInstructional Technology Development
•Digital audio/video production•Multimedia integration•Online course design
•Dev. digital Music Resources •Marketing lib collection
•Teaching •Developing New Courses
The Joint Report
Initiative
Linda Morrissett, DirectorUniversity Libraries
Dr. Don Casey, DeanSchool of Music
Phase II: 2003 Phase II: 2003
Dr. Sharon Guan, DirectorInstructional Technology Development
– Budget split: cost effective– Connection: trust & collegiality – Representation– Planning with a view “big picture”
3-Way
Dr. Pantelis Vassilakis
Music Technology Specialist
Phase II: 2003 Phase II: 2003 Streaming Media Stats
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The Joint Report
Initiative Dr. Pantelis Vassilakis
Music Technology Specialist
Phase II: 2003 Phase II: 2003
The Joint Report
Initiative Dr. Pantelis Vassilakis
Music Technology Specialist
FY05 Annual Report:
Digital Audio, Video, Images, and Documents
Increased the digital A/V collection from 1200 to 2050 audio files (total: 18.3 Gb) and from 65 to 110 video files (Total: 4Gb).
Phase II: 2003 Phase II: 2003
The Joint Report
Initiative Dr. Pantelis Vassilakis
Music Technology Specialist
Need for stronger support for digitizing audio and video
Image Collection Metadata & Digital Library Service
2006 Initiative:
digital image Audio/video digitization services
The Joint Report
Initiative Phase I: Aug 2002 Phase I: Aug 2002
Melissa KoenigLibrarian/Instructional Technology Consultant
Linda Morrissett, DirectorUniversity Libraries
Dr. Sharon Guan, DirectorInstructional Technology Development
Phase III: Phase III: 2005 2005
Library Instruction Coordinator
Courtney GreeneHeather Jagman
The Joint Report
Initiative Phase I: Aug 2002 Phase I: Aug 2002 Phase III: Phase III: 2005 2005
Courtney GreeneHeather Jagman
• Refreshing Tech Training Curriculum
• Integrating Lib Resources into Tech Training
• Bringing Lib Bibliographers to Blackboard Institute
• Developing Online Tutorials
The Joint Report
Initiative Phase IV: 2005 Phase IV: 2005
• Systems Group• Development Group
• Library Systems• Library Web Media Service
System And Application Development
Systems Development
–System Support/Upgrade–Lab & staff PC Support–Lab & Office Equipment Support–Server & Network Security–Connection with University IT Service
–Application Development–Application Upgrade–Web Site Design–Internal Tech Training
The Joint Report
Initiative
ChallengChalleng
eses • Skeptical of librarians’ technology skills;
e.g. most don’t know tools such as Dreamweaver , PhotoShop, Flash
• Doubt about librarians’ interest/ability to increase technology skills
Technology consultants
The Joint Report
Initiative
ChallengChalleng
eses
• Fear of losing positions, staffing levels, especially in times of threatened or actual budget cuts
• Feel threatened or undervalued• Fear of losing traditional roles as “information
specialists”• Fear of being pulled away from information
research to handle technical support
Library Staff:
The Joint Report
Initiative
ChallengChalleng
eses
• Difficulty identifying and recruiting librarians who have a blend of technology skills and strong working knowledge of library resources and services
Recruitment:
ChallengChalleng
eses
The Joint Report
Initiative
ChallengChalleng
eses
• “Sense of belonging” – the search for acceptance from both groups
• Confidence and assertiveness to succeed in both camps
• “Tolerance for ambiguity”– reporting 2 or 3 bosses could be confusing and conflicting
Joint Reporters:
ChallengChalleng
eses
The Joint Report
Initiative
ChallengChalleng
eses
• Coordination among the supervisors• Balancing work assignments• “Tolerance for ambiguity”– reporting 2 or 3
bosses could be confusing and conflicting
Management:
ChallengChalleng
eses
The Joint Report
Initiative • Full commitment of the leadership• Mutually recognized and respected goals• Collaborative attitude and regular
communication among the “bosses” (and give and take as needed); as well as natural support for problems (share concerns)
KeyKeyElements for Success:
The Joint Report
Initiative • Incremental process with recognized role
modeling is more successful for staff buy-in than a rushed re-organization,
• weigh individuals’ strengths in personalities and skills to create a workable balance
• Creative budgeting (e.g. sharing positions, equipment, continuing education support)
KeyKeyElements for Success:
The Joint Report
Initiative • Balancing institutional need and staff
readiness• Strong, positive relationships (respect,
enthusiasm for sharing and learning) role modeling and peer influence are key implements for success
• Enthusiasm, energy, synergy as a team
KeyKeyElements for Success:
Dr. Sharon Guan, DirectorInstructional Technology Developmentxguan@depaul.edu773-325-7726
Linda Morrissett, DirectorUniversity Libraries
lmorriss@depaul.edu773-325-7850
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