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throug h Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M M erging erging Dr. Sharon Guan, Director Instructional Technology Development This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.
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Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

Mar 31, 2015

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Page 1: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

through

Library & Instructional Technology ExpertiseJoint Positions

Linda Morrissett, DirectorUniversity Libraries

MMerginerginggMMerginergingg

Dr. Sharon Guan, DirectorInstructional Technology Development

This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

Page 2: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

Two Separate Departments

Background

Page 3: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

Two Separate Departments Disparate Resources

Background

Faculty Technology Training Course Mgt. System Support Instructional Applications Students Tech Training

Collection/Circulation E-Resources Library Instruction Reference

Page 4: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

Two Separate Departments Disparate Resources Separate Marketing Goals & Efforts

Background

Workshops Liaisons for academic units One-on-one contact E-Notes

Library Instruction Bibliographers/liaisons Reference & support service Collection development

Page 5: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

First Attempt of First Attempt of CollaborationCollaboration

Faculty Tech Training Course Mgt. System Instructional Applications Student Tech Training

Collection/Access E-Resources Library Instruction Reference

Cross Training

2001 2001

Page 6: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

First Attempt of First Attempt of CollaborationCollaboration

Faculty Tech Training Course Mgt. System Instructional Applications Student Tech Training

Collection/Access E-Resources Library Instruction Reference

Cross Training

2001 2001 – No common program– No common goal– Limitation on tech skills (Library)– Lack of usage of subject databases

(ITD)

Page 7: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

First Attempt of First Attempt of CollaborationCollaboration

Cross Referencing

2001 2001

Page 8: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

First Attempt of First Attempt of CollaborationCollaboration

Cross Referencing

2001 2001 —Requirement for extra contact—Multi campuses, budget cut

Page 9: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

Instructional Technology Consultant

The Joint Report

Initiative

Librarian

Academic Support Service Coordinator

Suburban Campuses

Phase I: Aug 2002 Phase I: Aug 2002

Page 10: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

Instructional Technology Consultant

The Joint Report

Initiative

Librarian

Develop joint curriculum for library and IT training:―Subject Database Searching―E-resources―Course Management System―Link E-resources through Course Management System―Multiple media content – to access and to create―Teaching with technology – the strategies and the research

Phase I: Aug 2002 Phase I: Aug 2002

Page 11: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative Melissa KoenigAcademic Support Service Coordinator

Suburban Campuses—One on one faculty appointments —Quick Technology Showcase—Short 15 minute demos for students, faculty —Blackboard training for faculty, students—“Onboard with Blackboard” for adjunct faculty— Weekend and off-day tech training sessions

One-stop shopping for faculty/students needing instructional tech and library support:

Phase I: Aug 2002 Phase I: Aug 2002

Page 12: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative —Adding tech skills to information literacy

—Taking advantages of the long-established trust relationship between the librarians and faculty

—Enhancing tech training with e-resource tips—and vice versa

—Serving as a bridge between 2 depts.

—Being an active peer with each dept.

Phase I: Aug 2002 Phase I: Aug 2002

Melissa KoenigAcademic Support Service Coordinator

Suburban Campuses

Page 13: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative A Role Model to the Librarian

—Strong technology skills—Out-going, salesman-like personality—Presentation and instruction skills—Positive attitude toward collaboration

and use of technology tools

Phase I: Aug 2002 Phase I: Aug 2002

Melissa KoenigAcademic Support Service Coordinator

Suburban Campuses

Page 14: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative A Role Model to the Instructional Tech Consultant

—Content knowledge—Service attitude—Concise and detail-oriented—Positive attitude toward collaboration

and use of library resources

Phase I: Aug 2002 Phase I: Aug 2002

Melissa KoenigAcademic Support Service Coordinator

Suburban Campuses

Page 15: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative Phase I: Aug 2002 Phase I: Aug 2002

Linda Morrissett, DirectorUniversity Libraries

“big picture” feedback & observations

Dr. Sharon Guan, DirectorInstructional Technology Development

Melissa KoenigAcademic Support Service Coordinator

Suburban Campuses

Page 16: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative

Linda Morrissett, DirectorUniversity Libraries

Dr. Don Casey, DeanSchool of Music

Phase II: 2003 Phase II: 2003

NEED

Dr. Sharon Guan, DirectorInstructional Technology Development

•Specialized knowledge of digital audio and video•Streaming media initiatives

•Music resource digitization •Music resource marketing

•Adjunct faculty

Page 17: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative

Linda Morrissett, DirectorUniversity Libraries

Dr. Don Casey, DeanSchool of Music

Phase II: 2003 Phase II: 2003

Music Technology Specialist

Dr. Sharon Guan, DirectorInstructional Technology Development

•Digital audio/video production•Multimedia integration•Online course design

•Dev. digital Music Resources •Marketing lib collection

•Teaching •Developing New Courses

Page 18: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative

Linda Morrissett, DirectorUniversity Libraries

Dr. Don Casey, DeanSchool of Music

Phase II: 2003 Phase II: 2003

Dr. Sharon Guan, DirectorInstructional Technology Development

– Budget split: cost effective– Connection: trust & collegiality – Representation– Planning with a view “big picture”

3-Way

Dr. Pantelis Vassilakis

Music Technology Specialist

Page 19: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

Phase II: 2003 Phase II: 2003 Streaming Media Stats

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The Joint Report

Initiative Dr. Pantelis Vassilakis

Music Technology Specialist

Page 20: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

Phase II: 2003 Phase II: 2003

The Joint Report

Initiative Dr. Pantelis Vassilakis

Music Technology Specialist

FY05 Annual Report:

Digital Audio, Video, Images, and Documents

Increased the digital A/V collection from 1200 to 2050 audio files (total: 18.3 Gb) and from 65 to 110 video files (Total: 4Gb).

Page 21: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

Phase II: 2003 Phase II: 2003

The Joint Report

Initiative Dr. Pantelis Vassilakis

Music Technology Specialist

Need for stronger support for digitizing audio and video

Image Collection Metadata & Digital Library Service

2006 Initiative:

digital image Audio/video digitization services

Page 22: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative Phase I: Aug 2002 Phase I: Aug 2002

Melissa KoenigLibrarian/Instructional Technology Consultant

Linda Morrissett, DirectorUniversity Libraries

Dr. Sharon Guan, DirectorInstructional Technology Development

Phase III: Phase III: 2005 2005

Library Instruction Coordinator

Courtney GreeneHeather Jagman

Page 23: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative Phase I: Aug 2002 Phase I: Aug 2002 Phase III: Phase III: 2005 2005

Courtney GreeneHeather Jagman

• Refreshing Tech Training Curriculum

• Integrating Lib Resources into Tech Training

• Bringing Lib Bibliographers to Blackboard Institute

• Developing Online Tutorials

Page 24: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative Phase IV: 2005 Phase IV: 2005

• Systems Group• Development Group

• Library Systems• Library Web Media Service

System And Application Development

Systems Development

–System Support/Upgrade–Lab & staff PC Support–Lab & Office Equipment Support–Server & Network Security–Connection with University IT Service

–Application Development–Application Upgrade–Web Site Design–Internal Tech Training

Page 25: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative

ChallengChalleng

eses • Skeptical of librarians’ technology skills;

e.g. most don’t know tools such as Dreamweaver , PhotoShop, Flash

• Doubt about librarians’ interest/ability to increase technology skills

Technology consultants

Page 26: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative

ChallengChalleng

eses

• Fear of losing positions, staffing levels, especially in times of threatened or actual budget cuts

• Feel threatened or undervalued• Fear of losing traditional roles as “information

specialists”• Fear of being pulled away from information

research to handle technical support

Library Staff:

Page 27: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative

ChallengChalleng

eses

• Difficulty identifying and recruiting librarians who have a blend of technology skills and strong working knowledge of library resources and services

Recruitment:

ChallengChalleng

eses

Page 28: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative

ChallengChalleng

eses

• “Sense of belonging” – the search for acceptance from both groups

• Confidence and assertiveness to succeed in both camps

• “Tolerance for ambiguity”– reporting 2 or 3 bosses could be confusing and conflicting

Joint Reporters:

ChallengChalleng

eses

Page 29: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative

ChallengChalleng

eses

• Coordination among the supervisors• Balancing work assignments• “Tolerance for ambiguity”– reporting 2 or 3

bosses could be confusing and conflicting

Management:

ChallengChalleng

eses

Page 30: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative • Full commitment of the leadership• Mutually recognized and respected goals• Collaborative attitude and regular

communication among the “bosses” (and give and take as needed); as well as natural support for problems (share concerns)

KeyKeyElements for Success:

Page 31: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative • Incremental process with recognized role

modeling is more successful for staff buy-in than a rushed re-organization,

• weigh individuals’ strengths in personalities and skills to create a workable balance

• Creative budgeting (e.g. sharing positions, equipment, continuing education support)

KeyKeyElements for Success:

Page 32: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

The Joint Report

Initiative • Balancing institutional need and staff

readiness• Strong, positive relationships (respect,

enthusiasm for sharing and learning) role modeling and peer influence are key implements for success

• Enthusiasm, energy, synergy as a team

KeyKeyElements for Success:

Page 33: Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.

Dr. Sharon Guan, DirectorInstructional Technology [email protected]

Linda Morrissett, DirectorUniversity Libraries

[email protected]

QuestionQuestions?s?QuestionQuestions?s?