throug h Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M M erging erging Dr. Sharon Guan, Director Instructional Technology Development This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.
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Through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director.
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Dr. Sharon Guan, DirectorInstructional Technology Development
This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.
Two Separate Departments
Background
Two Separate Departments Disparate Resources
Background
Faculty Technology Training Course Mgt. System Support Instructional Applications Students Tech Training
2001 2001 – No common program– No common goal– Limitation on tech skills (Library)– Lack of usage of subject databases
(ITD)
First Attempt of First Attempt of CollaborationCollaboration
Cross Referencing
2001 2001
First Attempt of First Attempt of CollaborationCollaboration
Cross Referencing
2001 2001 —Requirement for extra contact—Multi campuses, budget cut
Instructional Technology Consultant
The Joint Report
Initiative
Librarian
Academic Support Service Coordinator
Suburban Campuses
Phase I: Aug 2002 Phase I: Aug 2002
Instructional Technology Consultant
The Joint Report
Initiative
Librarian
Develop joint curriculum for library and IT training:―Subject Database Searching―E-resources―Course Management System―Link E-resources through Course Management System―Multiple media content – to access and to create―Teaching with technology – the strategies and the research
Phase I: Aug 2002 Phase I: Aug 2002
The Joint Report
Initiative Melissa KoenigAcademic Support Service Coordinator
Suburban Campuses—One on one faculty appointments —Quick Technology Showcase—Short 15 minute demos for students, faculty —Blackboard training for faculty, students—“Onboard with Blackboard” for adjunct faculty— Weekend and off-day tech training sessions
One-stop shopping for faculty/students needing instructional tech and library support:
Phase I: Aug 2002 Phase I: Aug 2002
The Joint Report
Initiative —Adding tech skills to information literacy
—Taking advantages of the long-established trust relationship between the librarians and faculty
—Enhancing tech training with e-resource tips—and vice versa
—Serving as a bridge between 2 depts.
—Being an active peer with each dept.
Phase I: Aug 2002 Phase I: Aug 2002
Melissa KoenigAcademic Support Service Coordinator
Dr. Sharon Guan, DirectorInstructional Technology Development
Phase III: Phase III: 2005 2005
Library Instruction Coordinator
Courtney GreeneHeather Jagman
The Joint Report
Initiative Phase I: Aug 2002 Phase I: Aug 2002 Phase III: Phase III: 2005 2005
Courtney GreeneHeather Jagman
• Refreshing Tech Training Curriculum
• Integrating Lib Resources into Tech Training
• Bringing Lib Bibliographers to Blackboard Institute
• Developing Online Tutorials
The Joint Report
Initiative Phase IV: 2005 Phase IV: 2005
• Systems Group• Development Group
• Library Systems• Library Web Media Service
System And Application Development
Systems Development
–System Support/Upgrade–Lab & staff PC Support–Lab & Office Equipment Support–Server & Network Security–Connection with University IT Service
–Application Development–Application Upgrade–Web Site Design–Internal Tech Training
The Joint Report
Initiative
ChallengChalleng
eses • Skeptical of librarians’ technology skills;
e.g. most don’t know tools such as Dreamweaver , PhotoShop, Flash
• Doubt about librarians’ interest/ability to increase technology skills
Technology consultants
The Joint Report
Initiative
ChallengChalleng
eses
• Fear of losing positions, staffing levels, especially in times of threatened or actual budget cuts
• Feel threatened or undervalued• Fear of losing traditional roles as “information
specialists”• Fear of being pulled away from information
research to handle technical support
Library Staff:
The Joint Report
Initiative
ChallengChalleng
eses
• Difficulty identifying and recruiting librarians who have a blend of technology skills and strong working knowledge of library resources and services
Recruitment:
ChallengChalleng
eses
The Joint Report
Initiative
ChallengChalleng
eses
• “Sense of belonging” – the search for acceptance from both groups
• Confidence and assertiveness to succeed in both camps
• “Tolerance for ambiguity”– reporting 2 or 3 bosses could be confusing and conflicting
Joint Reporters:
ChallengChalleng
eses
The Joint Report
Initiative
ChallengChalleng
eses
• Coordination among the supervisors• Balancing work assignments• “Tolerance for ambiguity”– reporting 2 or 3
bosses could be confusing and conflicting
Management:
ChallengChalleng
eses
The Joint Report
Initiative • Full commitment of the leadership• Mutually recognized and respected goals• Collaborative attitude and regular
communication among the “bosses” (and give and take as needed); as well as natural support for problems (share concerns)
KeyKeyElements for Success:
The Joint Report
Initiative • Incremental process with recognized role
modeling is more successful for staff buy-in than a rushed re-organization,
• weigh individuals’ strengths in personalities and skills to create a workable balance