Transcript
Welcome to Influence!
Mr. Aladdin please . . .Go to page 1 in
your workbook.
Building a High-Performing Team
Diverse Strengths & Shared Values
The Research: Which Puppet Would You Choose?
We Tend to Gravitate Towards People Who Are Just Like Us . . .
It Happens in the Workplace Too….
Why do we tend to gravitate towards people who are just like us?
Common Ground is Important… …So is Diversity
Shared Values
Diverse Strengths
Do Values Really Matter?“We wanted to come up with
committable core values and by committable, meaning we're
actually willing to hire or fire people based on whether they're living up to
those values, completely independent of their actual job performance.“
-- Tony Hsieh, Zappos Founder
How can you find out what their values are?
Zappos Hiring Process
How Can We Get Them to Bring Their Values to Work?
Map Your Strengths
A Word About Strengths• Is it just something that you’re good
at?• Is it different from a skill or ability?• Traditionally we would define a
talent in terms of the output• Strengths theory defines it in terms
of energy and engagement
Gallup Strengths Framework
Know Thyself
A leader needs to know his strengths as a carpenter knows his tools, or as a physician knows
the instruments at her disposal. What great leaders have in common is that each truly knows
his or her strengths – and can call on the right strength at the right time. This explains why there is no definitive list of characteristics that describes
all leaders.
- Dr. Donald O. Clifton
Leadership is the capacity to influence human
thought, emotion, and behavior starting with my
own.
How do I identify my strengths?• What is working well and how can I do
more of it?• What things energize me?• Do I feel a sense of yearning or
inevitability?• Would I do this even if I weren’t getting
paid?• VIA and SBL surveys
Pair Share• Go around your group and give
each person the opportunity to share
• What did you learn?• What really jumped out at you?• Does the report seem to accurately
describe you and your strengths?
Compounding….Small, Intentional Tweaks
Change the Frame
Why Focus on Strengths….What About Weaknesses?
How Well Do You Know Your Team?
Why Should I Get to Know My Team?
• Can’t they just put their heads down and do their work?
• This is a fast-paced work environment. We focus on results. We don’t have time for personalities.
• I’m not your therapist. We have a job to do, so let’s do it.
Strengths and Motivation
What works for one employee may not work for another. The approach needs to be tailored to each team member.
A Tale of Two Staff
Executing
Relationship Building
Personalize
We’re all unique (no this is not photo shopped)
Build a Common Vocabulary
Strengths assessments are a doorway to a
conversation . . .
Focus on STRENGTHS
NOT weaknesses
How Do I Coach my Team?
Build a Common Vocabulary
Engagement – The Holy Grail of Organizational Success
Jack Welch Story
Hands
Head
Heart
How Engaged is a Pitcher in the Batter’s Box?
Are any of the members of your team playing out of position?
When can I get back on the mound?
Why did I swing at a sinker?
Please don’t miss!
Gallup 12 Keys to Engagement
• At work, I have the opportunity to do what I do best every day.
• In the last seven days, I have received recognition or praise for doing good work.
• My supervisor, or someone at work, seems to care about me as a person.
• There is someone at work who encourages my development.
• In the last six months, someone at work has talked to me about my progress.
Bringing It All Together: Strengths in Teams• Individual Exercise
o Think of a team project that went really well. Why did your team succeed? What roles did different members of the team play?
o Think of a team project that went off the rails. Why did your team struggle? What roles did different members of the team play?
o What strengths are missing on your current team?
o Is there anyone who is currently playing out of position? Brainstorm other roles they may be able to play.
o Do you notice any strengths in overdrive, individually or collectively?
E-Bay: A Case Study“Jeff and I had very complementary skills,” Omidyar told us in our interviews. “I’d say I did more of the creative work developing the product and solving problems around the product, while Jeff was involved in the more analytical and practical side of things. He was the one who would listen to an idea of mine and then say, ‘OK, let’s figure out how to get this done.’ ”
Team Strengths in Overdrive• Case Study #1: Is too much Harmony a bad thing?• Case Study #2: Achievers collide . . .
Contact InfoDan Griffiths, CPA, CGMA is the Director of Strategic Planning at Tanner, LLC, a Salt Lake City-based professional services firm with about 80 team members. Prior to merging his practice with Tanner, he co-founded Proficio Services Group to provide strategic & business planning, leadership development, and business coaching services. Dan is a graduate of the 2010 AICPA Leadership Academy and in 2011-2012 served as the chair of the Young CPA Network Committee for the AICPA. Dan has also been very active with the UACPA and in 2011 was recognized as the Outstanding CPA in Business and Management. He was recently selected to serve as Utah’s elected member of the AICPA Governing Council. Dan is an avid flyfisher, backpacker, and gardener. He and his wife Bibiana are the proud parents of four children.
Contact Dan at: dgriffiths@tannerco.com Or connect with him on LinkedIn www.linkedin.com/in/dangriffithscpa
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