Stimulate Stimulate Impala: Document ordering and supply system in Belgium Anke Jacobs - UA - Campus Drie Eiken 3 August 2005.
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StimulateStimulate
Impala: Document ordering and supply system
in Belgium
Anke Jacobs - UA - Campus Drie Eiken3 August 2005
Introduction
Instant Mailing Procedure for Automated Lending Activities (IMPALA)
Belgian electronic document ordering and delivery system
Books and articlesAnet: library network around the UAParticipating libraries
Stim
ulat
e ht
tp:/
/lib.
ua.a
c.be
Participating libraries
645 participating librariesAll library types are represented
Stim
ulat
e ht
tp:/
/lib.
ua.a
c.be
Access to ImpalaS
timul
ate
http
://li
b.ua
.ac.
be
URLhttp://anet.ua.ac.be/impala
Info on document delivery at UAhttp://lib.ua.ac.be – Services – Document delivery
Features
Document orderFollow up requestsElectronic deliveryClearinghouseManagement information
Stim
ulat
e ht
tp:/
/lib.
ua.a
c.be
Login required to identify the requesting/supplying library
Not for all items (general info, manuals, news)
Document order
Union cataloguesUA-catalogueAntilopeCCBBronco…
Manual request
Importance of correct data!
Stim
ulat
e ht
tp:/
/lib.
ua.a
c.be
Possible suppliers
(Some) end users can request documents electronically (library desktop services)
Follow up requests
OverviewRequests submitted by end usersAnswers to questions with regard to old
requestsRequest with a question for informationSuccessful requestsElectronically delivered requestsFailed requestsAll pending requests
Stim
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e ht
tp:/
/lib.
ua.a
c.be
Follow up requests
StatusSuccessIn processNot yet in processFailedTime-out…
Status will change by action of supplier, requester, automatically (timeout)
Stim
ulat
e ht
tp:/
/lib.
ua.a
c.be
Electronic Delivery
VirlibLaunch a scanning processConvert scanned images into PDFSend PDF to the requesting libraryReceive electronic files
Ariel softwareAgreement between Impala and
supplier
Stim
ulat
e ht
tp:/
/lib.
ua.a
c.be
Clearinghouse
Centralised automatic invoicing system
A single invoice or credit note, once per trimester
Suppliers indicate the amount to be paid for delivery (default: €6.20)
TariffResearch librariesCorporate librariesFlemish public libraries
Stim
ulat
e ht
tp:/
/lib.
ua.a
c.be
Management information
The Impala module offers statistical data for evaluation of quantity and quality of the ILL-service.
Data since 1998
Number of requestsSpeed of delivery (response time!)Titles in heavy demand
Stim
ulat
e ht
tp:/
/lib.
ua.a
c.be
Management informationS
timul
ate
http
://li
b.ua
.ac.
be
Management informationS
timul
ate
http
://li
b.ua
.ac.
be
Management informationS
timul
ate
http
://li
b.ua
.ac.
be
Management informationS
timul
ate
http
://li
b.ua
.ac.
be
Management informationS
timul
ate
http
://li
b.ua
.ac.
be
Questions?S
timul
ate
http
://li
b.ua
.ac.
be
?Michele.vandeneynde@ua.ac.be
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