Stimulate Stimulate Impala: Document ordering and supply system in Belgium Anke Jacobs - UA - Campus Drie Eiken 3 August 2005.

StimulateStimulate

Impala: Document ordering and supply system

in Belgium

Anke Jacobs - UA - Campus Drie Eiken3 August 2005

Introduction

Instant Mailing Procedure for Automated Lending Activities (IMPALA)

Belgian electronic document ordering and delivery system

Books and articlesAnet: library network around the UAParticipating libraries

Stim

ulat

e ht

tp:/

/lib.

ua.a

c.be

Participating libraries

645 participating librariesAll library types are represented

Stim

ulat

e ht

tp:/

/lib.

ua.a

c.be

Access to ImpalaS

timul

ate

http

://li

b.ua

.ac.

be

URLhttp://anet.ua.ac.be/impala

Info on document delivery at UAhttp://lib.ua.ac.be – Services – Document delivery

Features

Document orderFollow up requestsElectronic deliveryClearinghouseManagement information

Stim

ulat

e ht

tp:/

/lib.

ua.a

c.be

Login required to identify the requesting/supplying library

Not for all items (general info, manuals, news)

Document order

Union cataloguesUA-catalogueAntilopeCCBBronco…

Manual request

Importance of correct data!

Stim

ulat

e ht

tp:/

/lib.

ua.a

c.be

Possible suppliers

(Some) end users can request documents electronically (library desktop services)

Follow up requests

OverviewRequests submitted by end usersAnswers to questions with regard to old

requestsRequest with a question for informationSuccessful requestsElectronically delivered requestsFailed requestsAll pending requests

Stim

ulat

e ht

tp:/

/lib.

ua.a

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Follow up requests

StatusSuccessIn processNot yet in processFailedTime-out…

Status will change by action of supplier, requester, automatically (timeout)

Stim

ulat

e ht

tp:/

/lib.

ua.a

c.be

Electronic Delivery

VirlibLaunch a scanning processConvert scanned images into PDFSend PDF to the requesting libraryReceive electronic files

Ariel softwareAgreement between Impala and

supplier

Stim

ulat

e ht

tp:/

/lib.

ua.a

c.be

Clearinghouse

Centralised automatic invoicing system

A single invoice or credit note, once per trimester

Suppliers indicate the amount to be paid for delivery (default: €6.20)

TariffResearch librariesCorporate librariesFlemish public libraries

Stim

ulat

e ht

tp:/

/lib.

ua.a

c.be

Management information

The Impala module offers statistical data for evaluation of quantity and quality of the ILL-service.

Data since 1998

Number of requestsSpeed of delivery (response time!)Titles in heavy demand

Stim

ulat

e ht

tp:/

/lib.

ua.a

c.be

Management informationS

timul

ate

http

://li

b.ua

.ac.

be

Management informationS

timul

ate

http

://li

b.ua

.ac.

be

Management informationS

timul

ate

http

://li

b.ua

.ac.

be

Management informationS

timul

ate

http

://li

b.ua

.ac.

be

Management informationS

timul

ate

http

://li

b.ua

.ac.

be

Questions?S

timul

ate

http

://li

b.ua

.ac.

be

[email protected]