Transcript
Start Making SenseSustainable Organising principles to the
Digital Workplace
• Foundedin2005• 110employees• Vendorindependentconsultants• Sweden,Denmark,Norway,Finland,
Poland&UK
Identifyclientneedsandbusinessgoals.
HOWWEDOIT
Findability
SERVICESSEARCH
TAXONOMY&METADATA
CONTENTSTRUCTURE&NAVIGATION
BIGDATATRAINING
FIND|ANALYSE|ACT
INFORMATION
Designandbuildsuitable
IT-solution
Planandgivesuitabletrainingandguidance
WHATWEDOCreate Findability
INFORMATIONUSERS
PLATFORMORGANISATION
BUSINESS
INSTITUTIONEN FÖR TILLÄMPAD INFORMATIONSTEKNOLOGI | www.ait.gu.seINSTITUTIONEN FÖR TILLÄMPAD INFORMATIONSTEKNOLOGI | www.ait.gu.se
Moorehumoranno1965
Reality today 2017
http://orangecone.com/archives/2010/04/smart_things_ch_2.html
INSTITUTIONEN FÖR TILLÄMPAD INFORMATIONSTEKNOLOGI | www.ait.gu.seINSTITUTIONEN FÖR TILLÄMPAD INFORMATIONSTEKNOLOGI | www.ait.gu.se
Collaboration
BelongingTrust
http://www.flickr.com/photos/library_of_congress/2178340815/
Together
SISO
Landfill
INSTITUTIONEN FÖR TILLÄMPAD INFORMATIONSTEKNOLOGI | www.ait.gu.seINSTITUTIONEN FÖR TILLÄMPAD INFORMATIONSTEKNOLOGI | www.ait.gu.se
Collaboration Themes
http://www.flickr.com/photos/statelibraryofnsw/4658725597/
Participation -Human behaviour, we like to work together
Content
RTFM
Decipher
Our world is a messA large part of that mess is made out of information
Abby Covert
Information Architecture (IA)tools and concepts to help people to make sense of
messes made of information (and people)
Abby Covert
Meaning issubjective
demographicsocio political
complexMeaning gets lost in translation
Abby Covert
Uncontrolled vocabulariesincrease linguistic insecurity
Abby Covert
There are only 5 ways to organiseanything
Abby Covert
LocationAlphabetic
TimeCategoryHierarchy
Abby Covert
Organising
Organising Principles
http://flic.kr/p/kRqh42
SKOSDC
W3Cschema.org
Linked Data
INFORMATIONARCHITECTUREASANORGANIZINGDISCIPLINE
the discipline of organising
1. What Is Being Organised?2. Why Is It Being Organised?3. How Much Is It Being Organised?4. When Is It Being Organised?5. Who (or What) is Organising It?6. Where is it Organised?
22Robert Glushko
INFORMATIONARCHITECTUREASANORGANIZINGDISCIPLINE
●Libraries, markets, museums, zoos, vineyards●Different types of data and documents●Personal information and artifacts ●People
We Organise
23Robert Glushko
INFORMATIONARCHITECTUREASANORGANIZINGDISCIPLINE
An “Organising System”
RobertGlushko 24
INFORMATIONARCHITECTUREASANORGANIZINGDISCIPLINE
Organising Books By Content
Photo by Jeffrey Beall (http://www.flickr.com/photos/denverjeffrey/304220561) Creative Commons CC BY-ND 2.0
RobertGlushko 25
INFORMATIONARCHITECTUREASANORGANIZINGDISCIPLINE
Recall:The “Organising System”
A collection of resources intentionally arrangedto enable some set of interactions
RobertGlushko 26
INFORMATIONARCHITECTUREASANORGANIZINGDISCIPLINE
“Information Architecture is designing an abstract and effective organisationof information
and then
exposing that organisation to facilitate navigation and information use”
RobertGlushko 27
Defining “Information Architecture” as an Organising Discipline
Content Practices
Content Practices
INFORMATIONARCHITECTUREASANORGANIZINGDISCIPLINE
The Document Type Spectrum – A Continuum Between Documents and Data
RobertGlushko 30
5 - Star
Semantic Workplace
Participation
http://flic.kr/p/4i8xB6
Alphabet Soup
Vocabularies
http://flic.kr/p/zCyMp
Standards
http://standards.data.gov.uk/
Cherry Picking
http://flic.kr/p/8Xtus2
INSTITUTIONEN FÖR TILLÄMPAD INFORMATIONSTEKNOLOGI | www.ait.gu.seINSTITUTIONEN FÖR TILLÄMPAD INFORMATIONSTEKNOLOGI | www.ait.gu.se
Governance
Finding the patterns of collaboration - game plan/rules‘geology of minds’
http://www.flickr.com/photos/smithsonian/4730112454/
Organising Principles with 5s
Practices,content andtoolsWhat goeswhere andwhy
work tasks
Personal Team work Task oriented Communication Record
OfficeOutlook
FileShare
TeamSitesSharePoint
BusinessApplications
ContentNews
ManagementSystem
© Findwise 2017-06-28
CasesScreenshots from NHS modelling, Jönköping & NHS demos
Healthcare & Lifescience
• Health Education England (NHS)
• Region Jönköping, EHR
High level architecture
Drupal
SQL
other
Contentsources Search&Taxonomycloudservices TargetedApplications
Figure1Scalablesearchplatformforlearningresourcerepositories
E-LfH
E-Learningrepository
other
Component architecture
Drupal
SQL
Content/Linksources
Figure2Componentsandeffectoftaxonomy/semanticmodel
ConnectorsFW
IndexServiceFW
ProcessingFW
ElasticSearch
SearchServiceFW
SearchGUIFW
Buildconnectors
ConfigureCollection
Dataprocessing/enrichment
Setupmapping
ConfigureSearchprofiles
BuildsimpleGUI
SemaphoreTaxonomy
/Semanticmodel
Users
apply
IM:build,manage,deploytaxonomy/vocabularies
informSystemowners
expose
Configure/API
NHS ontology developmentCreation of several separate, but linked, models in Semaphore e.g. ….
Usemodels/ontologiestoannotateandclassifycontentsemantically
Example of a declared conceptA declared concept within Semaphore:
SKOSrelationships(“hasrelated”,”broader”“narrower”)
Link/maptoconceptsinothermodelsorinformation
structures
Example of a declared conceptA declared concept within Semaphore:
Specificallycreatedrelationships
Alternativelabels,acronyms,synonymstocaterforthelanguageofthosewithdifferentperspectives
Publishedlinks
Developing relationships/mappingsVisualize existing relationships to further develop models
A Patient’s records: Jönköping, RJLStructured patient overview: early RJL prototype
Unstructuredorsemi-structuredcontentgiven
structureandlinkedtomoretraditionallystructureddata
withintheEHRs
A Patient’s records: Jönköping, RJL4 records found for “Medicinsk akutsjukvård”
A Patient’s record: Jönköping, RJLIn depth look at one record, highlighting semantic annotations (added from being run through the KConnect Swedish classification/annotation pipeline)
Clickonconcepttocreateasearchinexternalsources
e.g.Nationalguidelines
AmodelusingconceptsfromSocialstyrelsenguidelines/informationmodelscouldbeusedtoannotateorclassifypatientrecords,e.g.
perhapstolocatepatientgroups
“Outside Knowledge”Related search using other sources e.g. National Guidelines
Resultingpage
Loganalysiscanthenbeusedtoseewhatcontentisusedwhen,bywhom,for
what
Semantic searchSearch for “Buk” giving 3 hit results from 118 of the patient’s records
Filters:fixedorcreateddynamicallyaccordingto
content
NHS resource GUI featuresQuery completion
AutomaticquerycompletionBothsemantic(smartlogic)andfromthesearchserviceindex
NHS resource GUI featuresSemantically related terms/More like this; tabs & filters
Dynamictabs&filters
People and Content GraphSemantically related concepts
Authorprofile
Concepts
Telecom & Event
• Fira de Barcelona
• GSMA
Semantics in action
IA
Architecture
Metadata
Search
FYR CMS - Agenda CMS
FYR CMS – Tag entry point. Users ‘tag’ session
App & Web – Tags visibility front end level Taxonomy
(Entryscape) App/Web
Sessions Topics
Sessions Topics
Linked-Open-Data
W3C OntologyWikiData / Schema.org
RDF / JSON-LD
User Journey
INSTITUTIONEN FÖR TILLÄMPAD INFORMATIONSTEKNOLOGI | www.ait.gu.seINSTITUTIONEN FÖR TILLÄMPAD INFORMATIONSTEKNOLOGI | www.ait.gu.se
Framtidens kunskapshantering via Sociala Medier
Information Shadow
PSI & MDM
PSI & Open Data
Integrated PublicServiceVocab (IPSV)
Office 365 & more
Fileserver
Othersources
SharePoint2013/16
SharePointOnPrem
PIM SAP
etc.
Externalwebsites
CRM CMS
?
ExternalwebsiteFileserver
Othersources
SharePoint2013/16
SharePointOnPrem
PIM SAP
Insightengine
NextGenerationSearchsolution
FullusageofOffice365andSharePointstandardfunctionality
ToolsforAnalyzeandadvancedreports
Searchapplications,forexample“Productsearch”,“R&D”etc.
“GDPRSearch”forfulfillmentofandcompliancetoEUregulations
etc.
CLOUDSSA
User UnfriendlyTerm Store
SharePoint
OneDrive
Yammer
OneNote
Teams
Delve,theexceptionthatconfirmstherule
Externalsources SharePoint2013OnPremise
SharePoint2013documents
CLOUDSSA
Office365SearchIndex
Findabilityday.com
Wisenet
Findwise.com
career.find-wise.com
Hybrid search – example of architecture
Findwiseconnectors
GBGNAS
architecture– Microsoftedition
SharePointSearch
Building blocks for IA• Information Architecture within Sharepoint, and Office 365
• Content Model
• Content Types
• Sites, Content etc.
• Termstore
• Search – and MS Graph, Delve
• Silos: Yammer, Outlook, SP, etc.
Organise OneDrive
fredric.landqvist@findwise.comfrelan@chalmers.se
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