Speech communication

SPEECHCOMMUNICATION

SPEECHCOMMUNICATION

A PowerPoint Presentation by:

Rimando, ReySaboco, Pierre Jay

Narvaez, Carla

Bachelor of Science in Civil EngineeringPartido State University – Goa, Cam. Sur

“You can speak well if your tongue can deliver the message of your heart.”

The process by which meanings are

exchanged b/w people through the use of common set of symbols is called COMMUNICATION.

Introduction

What is Speech Communication?

(from Latin "communis", meaning to share) is defined as a process by which we assign and

convey meaning in an attempt to create shared understanding. This process requires a vast repertoire of skills in intrapersonal and interpersonal processing, listening, observing, speaking, questioning, analyzing, and evaluating.

Use of these processes is developmental and transfers to all areas of life: home, school, community, work, and beyond. It is through communication that collaboration and cooperation occur.

Communication

Two-way Communication Process

MessageMessage MediumMedium ReceiverReceiver

FeedbackFeedback

Who... says what... in what way... to whom...

...with what efect

Commu-nicator

SEVEN “C’s” OF COMMUNICATION

C O N C R E T E N E S S

NESS

U R T E S Y

CONC I S E NE S S

LARITY

C

CORREC

I D E R A T I O NC O N

M P L E T E N E S SC

Forms of Communication

NON – VERBAL COMMUNICATION VERBAL COMMUNICATION

* WRITTEN COMMUNICATION

* ORAL COMMUNICATION

ORAL COMMUNICATION is the ability to talk with others to give

and exchange information & ideas, such as: ask questions, give directions, coordinate work tasks, explain & persuade by using the words of mouth.

How we use this skill?greeting people and taking messagesreassuring, comforting or persuadingseeking information & resolving

conflictsfacilitating or leading a group

ADVANTAGES OF ORAL COMMUNICATION

Speed

Suitable for

Emergency

Personal Touch Secrec

y

Harmonio

us

Relations

Economic

al

Effective &

Efficient

Motivati

on

PossibleFlexibilityQuick

Feedback

DISADVANTAGES OF ORAL COMMUNICATION

Unfit for lengthy Message

Lack of Written Proof

Expensive Method

Lack of Clarity

Misuse of Time

METHODS OF ORAL COMMUNICATION

Meetings, Conferences &Seminar Lectures

Face-to-Face Conversation

Radio &Television

Telephonic Talk

Example of Oral Communication

An Impromptu Speech• An impromptu speech is the most

difficult form of public speaking assignment.

• It’s a type of speech that will not give you enough time to prepare.

• But even with little to no preparation, you are still expected to deliver a great speech.

• A badly delivered speech is inexcusable even though you didn’t have any time to prepare.

Functions of Communication• Gives information

• Knowledge management

• Decision making

• Coordinating work activities

• Creates control

• Express feeling / emotion

Types of Speech Communication

• Informative – This speech serves to provide interesting and useful information to your audience. Some examples of informative speeches:

– A teacher telling students about earthquakes

– A student talking about her research– A travelogue about the Tower of London– A computer programmer speaking about

new software

Types of Speech Communication

• Demonstrative  – This has many similarities with an informative speech. A demonstrative speech also teaches you something. The main difference lies in including a demonstration of how to do the thing you’re teaching. Some examples of demonstrative speeches:

* How to start your own blog* How to bake a cake* How to write a speech* How to… just about anything

Types of Speech Communication

• Persuasive – A persuasive speech works to convince people to change in some way: they think, the way they do something, or to start doing something that they are not currently doing. Some examples of persuasive speeches:

• Become an organ donor• Improve your health through better

eating• Television violence is negatively

influencing our children• Become a volunteer and change the

world

Types of Speech Communication

• Entertaining — The after-dinner speech is a typical example of an entertaining speech. The speaker provides pleasure and enjoyment that make the audience laugh or identify with anecdotal information. Some examples of entertaining speeches:

• Excuses for any occasion• Explaining cricket to an American• How to buy a condom discreetly• Things you wouldn’t know without the

movies

Levels of Speech Communication

Interpersonal Communication

Intrapersonal Communication

Public Communication

Mass Communication

Group Discussion

Feeling fear is normal…..

Effective Communication

• Preparation

Effective Communication

• Practice

- practice makes perfect- revision

- get time right

Effective Communication

• Presence-overcome nervousness-Body language-voice tone-gestures-eye contact-positive attitude

What makes a GOOD host?

• Attitude • Personality • Voice

BE YOURSELF.

BARRIERS TO COMMUNICATION

BARRIERS TO COMMUNICATION

COMMON BARRIERS TO COMMUNICATION

1. SEMANTICS

Definition of words

Choice of words

COMMON BARRIERS TO COMMUNICATION

2. POOR CHOICE, USE OF CHANNELS When to use certain channel

Oral alone:• Simple reprimand• Settle simple dispute

Written alone:• Don’t need immediate feedback• Need record

COMMON BARRIERS TO COMMUNICATION

2. USE OF CHANNELSBoth channels:

• Commendation• Serious reprimand• Important policy change

Nonverbal• Be aware of it.

COMMON BARRIERS TO COMMUNICATION

3. PHYSICAL DISTRACTIONS

4. NOISE, PHYSICAL, PSYCHOLOGICAL

5. STATUS DIFFERENCE

6. EFFECTS OF EMOTIONS

COMMON BARRIERS TO COMMUNICATION

7. PERCEPTIONSStereotypesHalo effectsSelective perception

• See and hear what we expect• Ignore if conflicts with “what we know.”

Projection

COMMON BARRIERS TO COMMUNICATION

8. FILTERING, SCREENING NEGATIVE INFORMTAION

9. EVALUATING THE SOURCE

10.ABSENCE OF FEEDBACK, POOR FEEDBACK

COMMON BARRIERS TO COMMUNICATION

11. INFORMATION, DATA OVERLOAD

12. POOR LISTENINGLISTEN TO RESPONDLISTEN TO UNDERSTAND

TO OVERCOME BARRIERS:

Learn to use feedback well.Be sensitive to receiver’s point of

view.Listen to UNDERSTAND!Use direct, simple language, or at

least use language appropriate to the receiver.

Use proper channel(s). Learn to use channels well.

Learn to use supportive communication, not defensive communication.

STRATEGIES TO REDUCE FEAR

• Know your Environment• Know your Audience• Know your Speech• Learn to Relax• Visualize a Successful Speech• Evaluate Yourself

Things You Shouldn’t Do

• Read directly from notes

• Read directly from screen

• Turn back on audience• Slouch, hands in

pockets• No um, ah, you

know’s, so• No nervous gestures• Talk too fast, • Talk too quietly

Things You Should Do

• Eye contact• Can glance at

notes• Appropriate

gestures• Rhetorical

questions to involve audience

Ten Successful TipsControl the “Butterflies”

• Know the room- become familiar with the place of presentation

• Know the audience- greet or chat with the audience before hand. It’s easier to speak to friends than to strangers

• Know your material-increased nervousness is due to un-preparedness

Control the “Butterflies”

• Relaxation- relax entire body by stretching and breathing so as to ease the tension

• Visualize giving your speech-Visualize yourself giving your speech from start to finish. By visualizing yourself successful, you will be successful

Control the “Butterflies”

• People want you to succeed-the audience is there to see you succeed not to fail

• Don’t apologize-by mentioning your nervousness or apologizing, you’ll only be calling the audience’s attention to mistakes

Control the “Butterflies”

• Concentrate on your message-not the medium. Focus on the message you are trying to convey and not on your anxieties

• Turn nervousness into positive energy-nervousness increases adrenaline, transform it into vitality and enthusiasm

Control the “Butterflies”

• Gain experience-experience builds confidence, which is key to effective public speaking

Practice takes you from this..

To this….