Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking
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RebuildingINSPIREtogether withtheHighEnergyPhysicscommunity
StellaChristodoulakiINSPIREProductManageratCERN
INSPIREhistory (fromSPIREStoINSPIRE)
1968• SPIRESrunbySLACasadatabaseofparticlephysicsliterature
1991• FirstwebsiteinNorthAmerica
2007• SPIRESbecomesINSPIRE
Currentchallenges &Solutions
Technologyisaging
Hardtomaintain
Decreasingresources
Modernandscalabletechnology
Easiertointroducenewfeatures
Opportunitytoreviewcurrentpractices
New platform
Ourbiggestchallenge:ChangeaversionChangeaversionisthenegative short-termreactiontochanges inaproductorservice.
Image credit: https://xkcd.com/1172/
Ourbiggestchallenge:ChangeaversionChangeaversionisthenegative short-termreactiontochangesinaproductorservice.
Reasonswhyusershatechange:
● Relearning● Productivitydrop● Legacylove
Changeaversionisunavoidable
Neutralreaction
Positivereaction
Negativereaction
+Satisfaction-
Time
ProductChange
Howtoreducechangeaversion?
Includeusersineverystepoftherebuildingoftheplatform
1. Knowyourusers
2. Testyourmockups
3. CreateanMVP
1.Knowyourusers
From “Talking to Humans.” Image credit: Tom Fishburne
1.Knowyourusers
WeareNOT ourusers
Howdoyoulearnmoreaboutyourusers?Don’taskuserswhattheywant.Observethemusingyoursystem.
Image credit: blog.templatemonster.com
2.Testyourmockups
Time When Bug is Found
🐛C
ost t
o Fi
x a
Bug
🐛🐛
3.CreateanMVPAMinimumViableProduct(MVP)isaproductwithjustenoughfeaturestosatisfyearlyusersandtoprovidefeedback forfutureproductdevelopment.
ThegoalofanMVPistolearn.
Image credit: sparksolutions.co
Userfeedback“Itsintuitive,andalltheinformationisvisibleatasingleglance.”“GreatimprovementinfunctionalityoverHEPNames;thankyou!”
“Publicationsloadtooquickly,causingonetooftennotnoticethepagechange”
Sendusyourfeedback!
● Visithttp://beta.inspirehep.net andletusknowwhatyouthink!
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