Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

RebuildingINSPIREtogether withtheHighEnergyPhysicscommunity

StellaChristodoulakiINSPIREProductManageratCERN

INSPIREhistory (fromSPIREStoINSPIRE)

1968• SPIRESrunbySLACasadatabaseofparticlephysicsliterature

1991• FirstwebsiteinNorthAmerica

2007• SPIRESbecomesINSPIRE

Currentchallenges &Solutions

Technologyisaging

Hardtomaintain

Decreasingresources

Modernandscalabletechnology

Easiertointroducenewfeatures

Opportunitytoreviewcurrentpractices

New platform

Ourbiggestchallenge:ChangeaversionChangeaversionisthenegative short-termreactiontochanges inaproductorservice.

Image credit: https://xkcd.com/1172/

Ourbiggestchallenge:ChangeaversionChangeaversionisthenegative short-termreactiontochangesinaproductorservice.

Reasonswhyusershatechange:

● Relearning● Productivitydrop● Legacylove

Changeaversionisunavoidable

Neutralreaction

Positivereaction

Negativereaction

+Satisfaction-

Time

ProductChange

Howtoreducechangeaversion?

Includeusersineverystepoftherebuildingoftheplatform

1. Knowyourusers

2. Testyourmockups

3. CreateanMVP

1.Knowyourusers

From “Talking to Humans.” Image credit: Tom Fishburne

1.Knowyourusers

WeareNOT ourusers

Howdoyoulearnmoreaboutyourusers?Don’taskuserswhattheywant.Observethemusingyoursystem.

Image credit: blog.templatemonster.com

2.Testyourmockups

Time When Bug is Found

🐛C

ost t

o Fi

x a

Bug

🐛🐛

3.CreateanMVPAMinimumViableProduct(MVP)isaproductwithjustenoughfeaturestosatisfyearlyusersandtoprovidefeedback forfutureproductdevelopment.

ThegoalofanMVPistolearn.

Image credit: sparksolutions.co

Userfeedback“Itsintuitive,andalltheinformationisvisibleatasingleglance.”“GreatimprovementinfunctionalityoverHEPNames;thankyou!”

“Publicationsloadtooquickly,causingonetooftennotnoticethepagechange”

Sendusyourfeedback!

● Visithttp://beta.inspirehep.net andletusknowwhatyouthink!