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Public Sector Innovation Show 2018
Public Sector Innovation ShoW 2018
PRE-EVENT PUBLIC SECTOR LEADERSHIP SUMMIT: Monday March 26thMain Conference & exhibition: Tuesday March 27th
National convention centre, Canberradelivering a smarter and more sustainable government
50+ speakers
40+ sponsors
4+ streams
2 FREE show floor
theatres
800+ attendees
1 Public Sector Show
Public Sector Innovation Show 2018
2018 Speakers
Randall BrugeaudDeputy Chief Statistician,
Transformation GroupAustralian Bureau of
Statistics
Anne CosgroveExecutive Director,
People & Culture, Service NSW
Denise RothFormer Administrator
General Services Administration (GSA)
& Senior Advisor,WSP(USA)
David Bray Former CIO, FCC (USA)
& Executive DirectorPeople Centred Internet
Jane KingDeputy Commissioner,
Design and Change Management
ATO
Theresa Kim
Group Manager Shared Services, New Zealand
Post, NZ
Giles NunisChief Executive and
Chief Information Officer Office of the Government Chief Information Officer
James Munro-FordExecutive DirectorHealthshare NSW
Ian McKenzieChief Technology Officer
Australian Parliament House
Katarina RuszczykA/Director Digital
GovernmentNSW Department of
Finance, Services and Innovation
John FelyA/g First Assistant
Secretary Client and Commemorations
Division Department of Veterans Affairs
Elizabeth MildwaterDeputy Secretary, People and Corporate Services
Transport for NSW
Mohan AiyaswamiChief Technology OfficerDepartment of Defence
Mark SawadeChief Information OfficerDepartment of Education
Duncan McIntyreAssistant Secretary,
Data and Digital, Department of the Prime
Minister and Cabinet
Teresa ScottExecutive Director
Australasian Procurement and
Construction Council
Tim Barker Chief Information Officer, Department of Science, Information Technology
and Innovation
Cassie AlexanderSenior Adviser PeopleDepartment of Finance,
Shaun McGuigganChief Information Officer
Department of Communications
David RoulstonChief Information OfficerDepartment of Transport,
ACT Government
Garrett McDonaldNational Manager,
Enterprise Architecture CIO Group
Department of Human Services
Lucy PooleHead of APS Digital
Capability and Culture, Digital Transformation
Agency
Debbie MillerA/g Group ManagerAPS Reform GroupAustralian Public
Service Commission
Lionel RileyAssistant Secretary, HR
People BranchDepartment of
Agriculture and Water Resources
Public Sector Innovation Show 2018
2018 Speakers
Victoria BergmannFirst Assistant Secretary
Procurement and Contracting, Capability
Acquisition and Sustainment Group
Department of Defence
Jane OlsenDirector, Shared
Service Provider, VIC Department of Treasury
and Finance
Murali VenugopalFirst Assistant Secretary
People DivisionCorporate GroupDepartment of
Immigration and Border Protection
Shane Lamont CPO / Head of Supply
ChainSydney Water
Anthea GriffinAssistant Secretary
People BranchDepartment of Foreign
Affairs and Trade
Liz WattsSenior Director
The Hackett Group
Janna McCannGeneral Manager, BizLabDepartment of Industry, Innovation and Science
Rachel WheelerExecutive Director
Customer ExperienceTransport for NSW
Eamonn RooneyChief Information Officer
The Treasury
Darren BloomfieldDirector Shared ServicesDepartment of Premier
and Cabinet, VIC
Pat SowryAssistant Secretary, Business Services
Department of Prime Minister and Cabinet
Elizabeth ButtonGeneral Manager,
Customer Experience TransformationAustralia Post
Natalie MarshAssistant Secretary
People aand Planning, Department of Industry, Innovation and Science
Aidan TudehopeManaging Director
Macquarie Government
Simon KcKeeDeputy Commissioner,
Office of State Revenue, Queensland Treasury
Michelle LeesGeneral Manager,
Business TransformationDepartment of Human
Services
Monica BaroneChief Executive OfficerCity of Sydney Council
Al BlakeChief Technology Officer
ACT Government
Public Sector Innovation Show 2018
Dear Colleagues,
The 2017-18 Federal budget called for the Australian government to transform the way services are delivered and how government operates to create a smaller, smarter and more productive, sustainable public sector which is better positioned to respond to the challenges of a rapidly changing environment and the continued need for fiscal discipline. .
Expanding upon the successful Public Sector Innovation Summit, PSN’s Public Sector Innovation Show will bring together local, state and Federal government agencies and statutory bodies to discuss this critical challenge, across every domain of the public sector: corporate services, finance and procurement, HR and ICT and digital transformation.
Bringing together over 500 conference attendees and more than 800 trade show visitors, the event will deliver Australia’s first large scale whole of public sector improvement focused gathering. Core themes to be explored in the show are the transformation of government service delivery for the better through improving the management of people, enhancing processes, and employing new innovative tools and technologies.
Join us in Canberra next March and take part in the biggest annual gathering of public sector leaders in Australia. Stay up to speed with the latest innovations in human resources management, processes, tools and technologies which stand to offer tangible and practical improvements to government service delivery and learn strategies that could improve the cost effectiveness, efficiency and quality of service delivery of your organisation.
Introduction
Charlie Hamer
Co-founder & Director
Public Sector Network
Public Sector Innovation Show 2018
Topic focus areas
HR and the Future of Work
Given the critical importance of people to public sector performance, a strong feature of the Public Sector Show program will be HR and the future of work. Topics to feature in the mix of discussion will include core considerations around workforce development, recruiting, training and retaining the best possible workforce, changing ways of working supporting an increasingly disruptive economy requiring government to operate like agile and mobile enterprises, the role of data analytics in workforce planning, and the potential impacts of robotisation and machine learning on the future of public sector.
ICT and Digital Government
Technology has a critical role in the positive transformation of government; from the upgrading of legacy IT systems, to transitioning of government policy making and service delivery towards digital models, transferring data and services to the cloud and front edge leading advances like automation and machine learning. Latest developments in ICT and digital government will be showcased throughout the Public Sector Show conference program, in our show floor expert insights theatres, post-conference digital government masterclasses and the latest innovations featured in our co-located trade exhibition.
Finance and Procurement
A key agenda for discussion at the Public Sector Show will be reforming the business processes underlying government to improve value for money, cost efficiency - taking a more commercial approach to ensuring effective service delivery and administrative management. Changes in procurement models towards collaborative business and government partnerships, reworking corporate strategy to accommodate changing policy and service delivery paradigms and future facing approaches to commissioning and financial management will all be in focus as part of this conference stream.
Transformation and Innovation
Underpinning all positive change to government administration, business process transformation will be at the fore of the Public Sector Show agenda. Topics to be explored will include achievements of shared services models of corporate management, reforms to performance management and reporting, progress towards more citizen driven policy making and service design, leadership fundamentals, agile and rapid approaches to new government service design, and progress towards empowering innovation in government workforces.
Government needs to put their customers first.- Gavin Slater, Chief Executive Officer, Australian Government Digital Transformation Agency
Public Sector Innovation Show 2018
• Meet and network with a broad range of over 500 public sector leaders from across Australia and abroad - in the biggest transformation focussed gathering of public administrators in the southern hemisphere
• Hear about the latest developments in government transformation from our high level presenter line-up
• Stay abreast of policy changes impacting public sector governance at a state and federal level.
• Take away tangible and practical tools to improve the performance of your government department on the ground
• Learn about and witness practical case study demonstrations of leading edge technology innovations supporting best practice government
• Mix and mingle and expand your public sector networks in a relaxed setting at our co-located social functions
• Join the critical discourse around the future of public sector transformation
Why attend?
Public Sector Innovation Show 2018
500+ attendees - Senior Public Sector Leaders from:
• Operations and Strategy
• Shared Services, Corporate Services and Business Services
• Administrative Services and Contestability
• Business Transformation, Innovation and Process Improvement
• Finance and Procurement
• Digital Transformation
• ICT and Technology
• Information and Data Management and Analytics
• Human Resources and Workforce Planning and Management
• Customer Experience and Citizen Centric Service Design
Who will you meet?
Public Sector Innovation Show 2018
Agenda
Tuesday 27 March 2018
Main Conference
The Public Sector Innovation Show’s main plenary and multi-streamed conference program will bring together local and international thought leaders in public sector administration towards high level networking, information sharing and interactive discussion around transforming people, processes, tools and technology for better government.
8:15 Registration and morning refreshments
8:50Welcome from the Public Sector Network
Charlie Hamer, Co-Founder, Public Sector Network
9:00Opening remarks from the Chair - Delivering a smarter and more sustainable government
Liz Watts, Senior Director, The Hackett Group
9:10 Keynote Address – Transforming the Public Sector
9:40
International Keynote Address - Achieving operational excellence across the US Government through transforming Digital, ICT, HR, Shared Services and Financial performance
Former US General Services Administrator Denise Roth will discuss her experiences in transforming shared administrative services across the United States Government through the Technology Transformation Service and the GSA’s other modernisation initiatives. In this international keynote presentation, Denise will share lessons learned in working towards modernising methodologies and technologies to improve the accessibility, efficiency and effectiveness of the US Government.
Denise Roth, Former Administrator (Director General), General Services Administration (USA)
10:10 Platinum Partner Keynote Session - Building digital resilience in government - developing a secure, robust and integrated digital strategy and supportive infrastructure
10:30 Morning tea break and Expert Insight Sessions on the exhibition floor
Agenda
Tuesday 27 March 2018
Specialist Streams
ICT and Digital Government HR and the Future Of Work Finance and Procurement Transformation & Innovation
11:25Opening remarks from the Chair: Exploring the critical role of technology in the transition towards a more citizen centric government
Opening remarks from the Chair: Designing the future of work in the public sector in a rapidly changing world
Opening remarks from the Chair: Reforming the business processes underlying government financial management and procurement
Opening remarks from the Chair: Taking a continuous improvement approach to government business process transformation
11:45
Keynote: GovNext- ICT - Transitioning Western Australia’s ICT infrastructure to the cloud and progress towards broader digital transformation in WA
Giles Nunis, Chief Executive and Chief Information Officer Office of the WA Government Chief Information Officer
Keynote: Planning pro-actively for an unpredictable future – DFAT’s approach to taking an adaptable, future-proofing focus to their international operationsAnthea Griffin, Assistant Secretary, People Branch, Department of Foreign Affairs and Trade
Keynote: Achieving value through Defence’s use of innovative contracting approaches
Victoria Bergmann, First Assistant Secretary Procurement and Contracting, Department of Defence
Keynote: TOPIC TBC
Lucy Poole, Head of APS Digital Capability and Culture, Digital Transformation Agency
12:05 -
12:25
Translating big data to big outcomes - using data and analytics to drive policy and administrative decision makingDuncan McIntyre, Assistant Secretary (Branch Manager) Data and Digital, Department of the Prime Minister and Cabinet
Emerging leadership paradigms in public sector management - getting the most out of your team
Anne Cosgrove, Executive Director, People & Culture, Service NSW
Driving value through taking a more customer focused and commercial approach to finance and people servicesTheresa Kim, Group Manager Shared Services, New Zealand Post, NZ
Transforming the End to End Customer Experience Journey
Rachel Wheeler, Executive Director - Customer Experience, Transport for NSW
Roundtables
ICT and Digital Government HR and the Future Of Work Finance and Procurement Transformation and Innovation
12:35
#1. Data integration across multiple sources - ensuring resilience and security
#2. Managing a single digital credential - overcoming redundancy and integrating citizen data across agencies through secure platforms
#3. Cybersecurity and data privacy in government
#4. Machine learning and artificial intelligence in digital government
#5. Diversity and inclusion in the public sector workforce
#6. Tools, technologies and workspaces supporting enterprise mobility, flexible and remote work
#7. Mental health and physical wellbeing as drivers of public sector workforce performance
#8. Gamifying work in the public sector - boosting workplace productivity and increasing engagement by making work play
#9. Blockchain and the future of government financial ledger maintenance
#10. Contract negotiation and supplier relationship development in the public sector
#11. Latest analytics developments driving financial and procurement decision making
#12. Avoiding scope creep and budget overruns in government service delivery
#13. Design thinking and human centred design for citizen centric public sector transformation
#14. Robotics, automation and AI and their capacity to transform government
#15. Agile and rapid approaches to new service design and development
#16. Taking a continuous improvement approach to policy development
Public Sector Innovation Show 2018
Agenda
Tuesday 27 March 2018
13:15 Lunch break and expert insight sessions on the exhibition floor
14:20 Welcome back from the Chair Welcome back from the Chair Welcome back from the Chair Welcome back from the Chair
14:25
The robots aren’t coming, they’re already here - Practical examples of implementation of machine learning and artificial intelligence in governmentGarrett McDonald, National Manager Enterprise Architecture, CIO Group, Department of Human Services
Integrating people, place, and technology in the transition towards activity based working at the Department of the Prime Minister and Cabinet
Pat Sowry, Assistant Secretary, Business Services, Department of Prime Minister
Applying analytics towards best practice financial decision making
Fostering intrapreneurship and innovation inside government through systems, frameworks and champions for change
Janna McCann, General Manager, BizLab, Department of Industry, Innovation and Science
14:45
How Digital Transformation Bakes in Security
Aidan Tudehope, Managing Director, Macquarie Government
Gold Sponsor Session: Promoting diversity and inclusion in the public sector workforce
Gold Sponsor Partner Session: Avoiding scope creep and budget overruns in government service delivery
Gold Sponsor Partner Session: Applying rapid prototyping approaches to government service design and delivery
15:05
Panel Discussion: Developing and Implementing a Digital and ICT Transformation RoadmapPanellistsMark Sawade, Chief Information Officer, Department of Education Al Blake, Chief Technology Officer, ACT GovernmentShaun McGuiggan, Chief Information Officer, Department of Communications and the ArtsIan McKenzie, Chief Technology Officer, Australian Parliament HouseKatarina Ruszczyk, A/Director Digital Government, NSW Department of Finance, Services and Innovation
Panel discussion Workforce Metrics and Analytics - What do you measure? How do you analyse the data and use it to drive workforce related decision making? PanellistsMurali Venugopal, First Assistant Secretary, People Division, Corporate Group, Department of Immigration and Border ProtectionNatalie Marsh, Assistant Secretary People and Planning, Department of Industry, Innovation and ScienceLionel Riley, Assistant Secretary, HR People Branch, Department of Agriculture and Water ResourcesCassie Alexander, Senior People Adviser Finance, Department of Finance
Panel discussion Balancing citizen centred service delivery and cost efficiency in the public sectorPanellistsSimon McKee, Deputy Commissioner, Office of State Revenue, Queensland TreasuryTeresa Scott, Executive Director, Australasian Procurement and Construction CouncilJane Olsen, Director, Shared Service Provider, VIC Department of Treasury and FinanceShane Lamont, CPO / Head of Supply Chain, Sydney WaterDarren Bloomfield, Director Shared Services, Department of Premier and Cabinet, VIC
Panel discussion Leading transformation in the public sector - driving positive change in service deliveryPanellistsJane King, Deputy Commissioner, Design and Change Management, Australian Taxation OfficeJohn Fely, A/g First Assistant Secretary Client and Commemorations Division, Department of Veterans AffairsElizabeth Mildwater, Deputy Secretary, People and Corporate Services, Transport for NSWMichelle Lees, General Manager, Business Transformation, Department of Human ServicesDebbie Miller, A/g Group Manager APS Reform Group, Australian Public Service Commission
Public Sector Innovation Show 2018
15:35 Afternoon tea break
16:00Keynote address - Positive #ChangeAgents and Public Sector Leadership in Exponential Times
David Bray, Former CIO, FCC (USA) & Executive Director, People Centred Internet
16:30 Platinum Partner Keynote Session - Applying analytics for best practice public sector decision making
17:00
Closing Keynote Panel Discussion - Whole of public sector transformation - coordinating the moving parts of government towards better service delivery for citizens and stakeholdersPanellists:Denise Roth, Former Administrator (Director General), General Services Administration, (USA)David Bray, Former CIO, FCC (USA) & Executive Director, People Centred Internet Mohan Aiyaswami, Chief Technology Officer, Department of DefenceRandall Brugeaud, Deputy Chief Statistician, Australian Bureau of Statistics
17:30 Closing remarks from the Chair and end of the summit
17:40 Networking drinks
Public Sector Innovation Show 2018
Agenda
Tuesday 27 March 2018
Showfloor Expert Insights Theatres
Nested amongst our free to attend public sector transformation focussed trade exhibition, the Public Sector Show’s Expert Insights Theatres will offer practical demonstrations, drop in advisory sessions, and high level seminars centred on people, process, tool and technology focussed opportunities to transform government for the better.
Expert Insights Theatre 1 Expert Insights Theatre 2
Processes
Take home practical insights on the latest processes and procedures transforming government.
Technology
Learn how advanced technologies can be practically applied towards better government service delivery.
11:30 - 11:50
Continuous improvement focussed approaches to government process transformation
Transitioning services to the cloud to enable digital transformation - from dev test to mass migration and beyond
12:00 - 12:20
Best practice business process standards for ERP transformation
Critical citizen data privacy considerations in an increasingly digital government
12:30 - 12:50
Behavioural Insights and their applications in policy making and service design
Practical applications of machine learning and artificial intelligence in government
13:00 - 13:20
Identifying, capturing and measuring Public Value in government
Advances in cybersecurity tackling wicked problems in public sector ICT management
Expert Insights Theatre 1 Expert Insights Theatre 2
Tools
Explore the changing suite of policy and service delivery tools that can enhance government
People
Hear about latest developments in transforming the public sector through supporting its people.
13:30 - 13:50
Digital Service Standards and their role in best practice digital government
Improving organisational efficiency through activity based work in the public sector
14:00 - 14:20
Design Thinking and Human Centred Design tools for a citizen centric public sector
Enhancing productivity through designing the government workplace of the future
14:30 - 14:50
Agile and rapid prototyping approaches to new service design and delivery
Supporting enterprise mobility, flexible and remote work through technology
15:00 - 15:20
Blockchain and the future of government service development
Advances in workforce metrics and analytics improving organisational performance
Public Sector Innovation Show 2018
About Us
About Us
PSN is a research company that represents public sector professionals across Australia and New Zealand and develops roundtables, seminars, and conferences to suit current areas of interest. Our growing online community spans across Federal, State, and Local government departments, healthcare, and education, allowing members to share information, access the latest in government news and innovation, and engage with other like-minded individuals on a secure and closed-door network.
PSN Events Pty Ltd a Subsidiary of Public Sector Network Holdings Pty Ltd ABN - 46 617 870 872 | 34/60 Margaret Street, Sydney NSW 2010
Neil Jones Sponsorship Director M +61 424 363 033 P +61 (0)2 9008 7676 E neil@publicsectornetwork.com.au
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