Transcript
Social Innovation Generation presents
May 7nd, 2012
Public and Collaborative A presentation by Ezio Manzini
Professor of Industrial Design, Milan Polytechnic
In partnership with
Victoria 5.04.2012
a new generation of public services
Ezio Manzini, INDACO, Politecnico di Milano - DESIS Network
public&collaborative
what if… public services become platforms to trigger,
enable, support citizens’ active and collaborative behaviours?
Cuernavaca, 1973, Ivan Illich Tools for conviviality “Give people tools that guarantee their right to work with independent efficiency” and that “allow the user to express his meaning in action”
tools for conviviality 40 years later
tools for a networked sustainable society
active and collaborative people
Community Garden, New York City vacant properties transformed into attractive green spaces by neighbourhood communities
Community Garden, New York City
collaborative housing . citizen-gardener
user’s and deliverer’s roles blur
Community Garden, New York City
collaborative housing . collaboration
the power of doing together
Community Garden, New York City
collaborative housing . multiple functions
Community Garden, New York City
collaborative housing . new governance
a new kind of public service?
community garden-like initiatives
are spreading worldwide
collaborative solutions for everyday life
good news!
social innovation
“New ideas that work in meeting social goals” The Young Foundation, 2006
in this moment, worldwide, hundreds of thousands of people, groups, organisations are experimenting new ways of living and producing
cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubators
social innovation new ideas that work in meeting
social demands
a new generation of social services?
Lower East Side, New York
Circle of care, Southwark (UK) a membership organization for senior citizens, which takes care of everyday chores and supports social networks.
Circle of care, Southwark (UK)
how does it work?
members
Circle of care, Southwark (UK)
how does it work?
members
Circle of care, Southwark (UK)
how does it work?
helper
members
Circle of care, Southwark (UK)
how does it work?
expert
helper
# help with everyday stuff!
# help with transportations !
# organizing meetings!
# organizing!community !activities!
# help with!practical!problems!!
# learning activities (gardening)!
# learning!activities!(computer)!
Circle of care, Southwark (UK)
activities
# help with everyday stuff!
# help with transportations!
giving spaces for meetings!
# organizing meetings!
# organizing community activities!
# help with practical problems!
# learning activities (gardening)!
# learning activities (computer)!
providing a calendar of activities!
providing funds for special activities!
economical support!
expert staff !
on-line platform!space support!
organizational support!
activities
# help with everyday stuff!
# help with transportations!
giving spaces for meetings!
# organizing meetings!
# organizing community activities!
# help with practical problems!
# learning activities (gardening)!
# learning activities (computer)!
providing a calendar of activities!
providing funds for special activities!
economical support!
expert staff !
on-line platform!space support!
organizational support!
activities
enabling system
“policies, norms, infrastructure and specific sets of products, services,
communication and digital platforms, which, as a whole, create conditions for
triggering, supporting orienting and replicating collaborative services”
DESIS, 2011
enabling systems
digital platforms
digital platform
as organisation tool
Circle of care, Southwark (UK)
Lower East Side, New York
Circle of care, Southwark (UK)
who designed it and how?
Southwark!council!
Southwark!Circle!
250 citizens!(older people !+ family members)!
participating!
- 4 new circle launched,!!- Southwark Circle is auto-sustaining itself!
2007 / 2008!
D. W&P!
D. W&P = Department for
Work & Pensions,!
prototype of 50 ideas !for new public services!
2009!
funds and support! funds!funds!
Participate !Ltd.!
service !design!coordination!
2011!creation of a membership organization:!
Sky!
Circle of care, Southwark (UK)
Participle, service design agency
Participle, service design agency
“…we believe there is the need of a new settlement between individual,
communities and government …”
cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubators
new economic paradigm
design
China, 400 B.C Lao Tzu writes the Tao Te Ching “Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime"
old wisdom
Stokholm, 1998, Amartya Sen Noble Prize for Economics “Expand the ‘capabilities’ of people to lead the kind of lives they value - and have reason to value”
new wisdom a new design paradigm
to design for/with human beings considered as active and collaborative
subjects, capable and willing of shaping their lives.
to design for active people
a new design paradigm
to design products, services, places, communication, policies, economic
incentives and what ever else could be useful to create favorable eco-systems for people’s creativity, collaboration and
entrepreneurship.
to design for/with active communities
design schools as agent of change
a new design paradigm
DESIS network
cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubator
social innovation
how will the global crisis
impact on it?
1. a whole new economic and social environment is emerging.
people’s motivations
and expectations are changing
“… another wave of social innovations is underway in the 2000s as the power of the Internet and the global media is harnessed to causes such as world poverty and environment”
The Young Foundation, Social Silicon Valleys. A Manifesto for Social Innovation 2006
2. new media are reshaping the field of possibilities.
2. new media are reshaping the range of possibilities
people have access to
unprecedented organization forms
cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubator
social innovation
how is it entering the political
agenda?
“the financial and economic crisis makes creativity and innovation in general, and social innovation in particular, even more important to foster sustainable growth…”
( Barroso, UE President 2.1.2009 )
3. a new political awareness is emerging
Social Innovation Europe, March 2011
a new political awareness
is emerging worldwide
a new deal
between people and the state?
a new idea
of governance?
because people themselves are the real wealth of society
David Boyle Michael Harris, 2009
new governance guidelines
1. recognizing people as assets
to recognize everything as work that people do to raise families, look after people, maintain healthy community,
social justice and governance
David Boyle Michael Harris, 2009
2. valuing work differently
new governance guidelines
giving and receiving – because it builds trust between people and
fosters mutual respect
David Boyle Michael Harris, 2009
3. promoting reciprocity
new governance guidelines
because people’s physical and mental well-being depends on strong, enduring relationships
David Boyle Michael Harris, 2009
4. building social networks
new governance guidelines
from “welfare state”
to “partner state” a possible European trajectory
what about Canada?
thank you!
desis-network.org
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