Presentation by: Bruce Manion FCMA Vancouver Chapter June 20th, 2012
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Presentation by:Bruce Manion FCMAVancouver Chapter
June 20th, 2012
The Brave New World of Shared Systems and
Shared Services
G203OUTLINE
• Some Definitions• A Wide Range of Approaches• Why Are We Doing This?• Where We’ve Been and Where We Are Now• Where Others Have Gone Before • Key Considerations• Future Perspectives – What’s on the Horizon?• Wrap-Up
G203
DISCLAIMER
G203SOME DEFINITIONS
• Any activity or set of activities, or their supporting systems, that are performed or maintained on behalf of numerous and distinct corporate entities
• Not restricted to corporate (internal) services – can also be program or external service delivery activities
• Cover a very wide range of activities, operations and systems (Fin, IT, HR, Admin, Info Mgt, Materiel/Asset Mgt, Procurement, Security, Planning, Reporting, Program Delivery, G&C’s, etc.)
SHARED SERVICES / SYSTEMS ARE:
THEY ARE NOT THE CENTRALIZED SERVICES AND SYSTEMS WITHIN A SINGLE ORGANIZATION
G203A WIDE RANGE OF APPROACHES
• ‘BIG BANG’• BY DECREE• QUIET EVOLUTION (ORGANIC)• RIGHT TIME TO CHANGE• SYSTEMS FIRST• BPR FIRST• OUTSOURCING - Solicited / Unsolicited
G203WHY ARE WE DOING THIS?
2007-2008
2008-2009
2009-2010
2010-2011
2011-2012
2012-2013
2013-2015
2014-2015
2015-2016
BudgetaryRevenues
242.4 233.1 218.6 235.6 249.1 264.4 281.2 298.6 309.2
Total Expenses 232.8 238.8 274.2 271.7 281.4 283.8 290.7 297.1 305.0
Surplus / (Deficit) 9.6 (5.8) (55.6) (36.2) (32.2) (19.4) (9.4) (0.3) 4.2
Other Income 0.2 2.2
Federal Debt 457.6 463.7 519.1 553.1 585.4 604.8 614.2 614.5 610.3
($ billions)
Source: Federal Budgets – Fiscal Framework
Evolution of Federal Resources
G203WHY ARE WE DOING THIS?
• Cost Avoidance• Reduced Complexity and Risk• Ease of Operation / Maintenance• Enterprise-Wide View• Data Integrity• Facilitate Training and Development• Political / Commercial Pressures
G203WHERE WE’VE BEEN AND WHERE WE ARE NOW
• Not New in the Federal Govt• A rich history in centralized services• Common Endorsed System Clusters and Central
Service Organizations (Early-to-mid 90’s)• Corporate and Administrative Shared Services
(2004)• Central Policy Changes (2004-05)• Admin Services Review (Budget 2010)• Shared Services Canada (Aug 2011)
G203WHERE OTHERS HAVE GONE BEFORE
• Govt of Nova Scotia SAP shared system (1997)
• State of Western Australia (2003-11)• Govt of Ontario – Ontario Shared
Services (2004) and E-Ontario (2005)
• State of Massachusetts (2009)• Service Canada, Service Ontario, etc.
G203KEY CONSIDERATIONS
• No 2 designs or approaches the same• Not just about technology• What about accountability?• Service, service, service• The tyranny of numbers• People issues are huge
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• Common Financial Management Business Processes (FM-BP)
• Common Enterprise Data Initiative (CEDI)• Common Financial Management System
Configuration Initiative (FM-SC)• Continued Evolution of Shared Service/ Systems
Organizations• Cross-jurisdictional sharing?• Impact of new technologies – Life in the Cloud
Future Perspectives What’s on the Horizon?
G203
Goal: To develop an integrated framework of ‘should be’ common processes that standardize and modernize the delivery of financial management.
Deliverables: 20 TBS Guidelines for GC depts.
Future Perspectives What’s on the Horizon?
Common Fin Mgt Business Processes (FM-BP)
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Goal: To establish a common financial language, provide governance and standards for financial information and data, and facilitate the delivery of policy instruments and repositories necessary to enable greater interoperability among stakeholders.
Deliverables: 6 TBS Standards & several TBS Guidelines
Future Perspectives What’s on the Horizon?
Common Enterprise Data Initiative (CEDI)
G203Future Perspectives What’s on the Horizon?
CEDI
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Goal: To identify a set of common financial management system configuration requirements for the Canadian federal government within the context of its legislative and policy framework, intended to apply all depts and agencies
Future Perspectives What’s on the Horizon?
Common Fin Mgt System Configuration (FM-SC)
Deliverables:
TBS Guidelines providing Standardized DFMS configuration requirements which are:
•System-independent, modular, interoperable •Common to all departments and agencies
G203Future Perspectives What’s on the Horizon?
G203
System/Service Transformation
Future Perspectives What’s on the Horizon?
• 5 DFMS • 30 – 40 configurations• Over 100 departmental charts of accounts• Differing services and standards
NOW
• 1 DFMS used at a variety of service points• 1 standard configuration• 1 departmental chart of accounts• Common services and standards
3-4 YEARS OUT
G203WRAP-UP
• A very complex issue• No two organizational environments are
truly alike• Continued fiscal pressure - continued
pressure to share• No one right way to do this
Mother was right …sharing your toys is the right thing to do!
G203
QUESTIONS?
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