Pete Mendicino Mendicino.net (443)739.3954 Slide number 1.

Pete MendicinoMendicino.net

(443)739.3954Slide number 1

E-mail• Most email is basically the same• Web based email – access anywhere there

is an internet connection (Yahoo, MSN/Hotmail, Gmail)

• Outlook Express – can read and write while not connected to the internet

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FoldersYahoo! Mail

Outlook Express

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• Create new folder by clicking on “Add”

Creating a New Folder

• Name the folder whatever you like

On Yahoo or MSN/Hotmail

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• Create new folder by right-clicking on “Local Folders,

• Click on “New Folder”

Creating a New Folder

In Outlook Express (page 1)

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Creating a New Folder

• Name the folder whatever you like

• Click “Ok”

In Outlook Express (page 2)

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Creating a New Folder

• Your new folder appears in the folder list.

In Outlook Express (page )

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Using Folders• To see what is in a folder, click on the

folder.• The easiest way to move a message

into a folder is to click and drag the message into the folder you like. This works in most, if not all, email clients.

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Attachments

• Click on “New” or “Compose” to create a new email

Adding an attachment (page 1)

•Click on “Attach” button

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Attachments

• Find the item you would like to attach

Adding an attachment (page 2)

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Attachments

• Click on the “Open” or “Attach” button

Adding an attachment (page 3)

•Compose then send your message as you normally would

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Attachments• In most applications, there is a choice to attach the file you are using to an

email

Adding an attachment (page 4)

• Either way of attaching to an email will work just fine. Slide number 12

Attachments

• View the email

Saving/Opening an attachment (page 1)

• In Yahoo or MSN, click on the attachment

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Attachments

• In Yahoo, the following window will come up. Click on

“Download Attachment”

Saving/Opening an attachment (page 2)

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Attachments

• Choose what you want to do with the attachment then click “Ok”

Saving/Opening an attachment (page 3)

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• In Outlook Express (page 1),–Click on the paperclip icon–Click on Save Attachments

AttachmentsSaving/Opening an attachment (page 3)

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• In Outlook Express, (page 2)

AttachmentsSaving/Opening an attachment (page 3)

•Click on “Save”•Your attachment should be in your “My Documents” folder

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Attachments

• Most of the time, your computer will know what to use to open an attachment. Usually you only need to click on “Ok”

Saving/Opening an attachment (page 4)

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AttachmentsProblems with attachments (page 1)

• Sometimes there is just a red x instead of the attachment or picture.

• This means that your computer does not have the proper program to show the picture, such as Java, Flash Player or Acrobat Reader

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AttachmentsProblems with attachments (page 2)

• Handy websites to find these programs:–java.com/en/download/index.jsp–get.adobe.com/reader/–get.adobe.com/flashplayer/

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ForwardingTips and Tricks (page 1)

• Some background:

–Forwarded messages can get VERY long

–Forwarded messages can show every recipient of the forwarded message

•This is considered bad netiquette•There is an easy way to stop

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ForwardingTips and Tricks (page 2)

• Use the bcc: field

• In Yahoo, click on the “Show BCC” text and the field will appear

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ForwardingTips and Tricks (page 3)

• Use the bcc: field

• When you use bcc:, the recipients are not displayed in the message.

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ForwardingTips and Tricks (page 4)

• If you receive a message that has been forwarded and you are forwarding it yourself, remove all of the junk in the email you can, including other recipients, comments from other sender, and anything else you can.

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ForwardingTips and Tricks (page 4)

• To remove information:– Click on “Forward”– Click and hold the left mouse button at the beginning of the stuff you want to delete.– Drag the mouse to the end of the stuff you want to delete– Release the mouse button. Everything you just dragged over should be highlighted– Press the “Delete” key

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Final Thoughts• Beware: there are many scams on email.

– Only open items that you recognize the sender

– If it sounds too good to be true, it probably is

– Don’t open attachments, or click on links in messages you are unsure of. Viruses can be installed on your computer that way.

– Be smart!

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(More)Final Thoughts• If you are using email to communicate with

people, please check your email often (at least once a day) and try to respond within 24 hours.

• Keep your address book as up to date as possible.

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To receive an electronic copy of this presentation:

Send me an email at: helpme@mendicino.net

I would love to hear from you.

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Shameless Marketing

• I work in Baltimore (Johns Hopkins University on Charles Street)

• I can stop in on my way home if you have any questions

• I love working with people and am very patient

• My rates are very reasonable

• Ask Josephine and Brian about their experience with me!

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