Operation: OBSID - Home | Knowledge Co-Op · 2019. 6. 25. · salesforce CharityTracker vs. nonprofitsuccess pack Salesforce NPSP Focused on donation management, fundraising, grants

Operation: OBSID Improvement of Case Management Workflow

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Report by team SALT:Ammar Canani, Laura Osorhean, Tristan Vikyle Pillay and Shivek Iyer As part of their INF3011F course, May 2019

The UCT Knowledge Co-op facilitated this collaborative project.

See http://www.knowledgeco-op.uct.ac.za or

Contact us at barbara.schmid@uct.ac.za / 021 – 650 4415

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• Observatory Improvement District• Social Development Program• Information, refferal, support,

assistance

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OBSERVATORY IMPROVEMENT DISTRICT

PM tools used:

slack

Official communications between sponsor and

mentor

Intra-team communication

Practices:

Google Drive

Resource Sharing

Task management and progress tracking

• Weekly sprints.• Post-sprint review.• Deliverable meetings - start and end.• Reflective sessions after deliverable hand-ins.