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Operation: OBSID Improvement of Case Mana g ement Workflow INTOOUCON , ꝃ�h'1 n+m ;1(1 ,1!�11m I.td!t1tl,\+ll as�tm'.Report by team SALT: Ammar Canani, Laura Osorhean, Tristan Vikyle Pillay and Shivek Iyer As part of their INF3011F course, May 2019 The UCT Knowledge Co-op facilitated this collaborative project. See http://www.knowledgeco-op.uct.ac.za or Contact us at [email protected] / 021 650 4415
8

Operation: OBSID - Home | Knowledge Co-Op · 2019. 6. 25. · salesforce CharityTracker vs. nonprofitsuccess pack Salesforce NPSP Focused on donation management, fundraising, grants

Aug 24, 2020

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Page 1: Operation: OBSID - Home | Knowledge Co-Op · 2019. 6. 25. · salesforce CharityTracker vs. nonprofitsuccess pack Salesforce NPSP Focused on donation management, fundraising, grants

Operation: OBSID Improvement of Case Management Workflow

INTllOOUC'f\ON

, OO�h'1"¥ 1q:1m1.n11mi: (11;1"1(1 ,lt)c.11!�11'Rt!W;1m

• lf'IIOf1Mlieln.td!t1.tl,\11ppclll

as.�tm'.�

Report by team SALT:Ammar Canani, Laura Osorhean, Tristan Vikyle Pillay and Shivek Iyer As part of their INF3011F course, May 2019

The UCT Knowledge Co-op facilitated this collaborative project.

See http://www.knowledgeco-op.uct.ac.za or

Contact us at [email protected] / 021 – 650 4415

Page 2: Operation: OBSID - Home | Knowledge Co-Op · 2019. 6. 25. · salesforce CharityTracker vs. nonprofitsuccess pack Salesforce NPSP Focused on donation management, fundraising, grants

II 1111II II

11 1111 11 11 1111 11

1111

INIROOUellON

• Observatory Improvement District• Social Development Program• Information, refferal, support,

assistance

,a ------..

OBSERVATORY IMPROVEMENT DISTRICT

Page 3: Operation: OBSID - Home | Knowledge Co-Op · 2019. 6. 25. · salesforce CharityTracker vs. nonprofitsuccess pack Salesforce NPSP Focused on donation management, fundraising, grants
Page 4: Operation: OBSID - Home | Knowledge Co-Op · 2019. 6. 25. · salesforce CharityTracker vs. nonprofitsuccess pack Salesforce NPSP Focused on donation management, fundraising, grants
Page 5: Operation: OBSID - Home | Knowledge Co-Op · 2019. 6. 25. · salesforce CharityTracker vs. nonprofitsuccess pack Salesforce NPSP Focused on donation management, fundraising, grants
Page 6: Operation: OBSID - Home | Knowledge Co-Op · 2019. 6. 25. · salesforce CharityTracker vs. nonprofitsuccess pack Salesforce NPSP Focused on donation management, fundraising, grants
Page 7: Operation: OBSID - Home | Knowledge Co-Op · 2019. 6. 25. · salesforce CharityTracker vs. nonprofitsuccess pack Salesforce NPSP Focused on donation management, fundraising, grants
Page 8: Operation: OBSID - Home | Knowledge Co-Op · 2019. 6. 25. · salesforce CharityTracker vs. nonprofitsuccess pack Salesforce NPSP Focused on donation management, fundraising, grants

PM tools used:

slack

Official communications between sponsor and

mentor

Intra-team communication

Practices:

Google Drive

Resource Sharing

Task management and progress tracking

• Weekly sprints.• Post-sprint review.• Deliverable meetings - start and end.• Reflective sessions after deliverable hand-ins.