Official GLPi Network Partner Consulting Implementation and Maintenance
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Page 1Altnix Copyright 2016
Official GLPi Network Consulting Serviceswww.altnix.com
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About Altnix• Official GLPi Network Partner in USA• Only GLPi Network Partner in USA• Specialization
– Open Source ITSM– Open Source Monitoring– Managed Services– 24x7 Support Contracts– SaaS and Cloud Offerings
• Contactsales@altnix.com +1-800-913-5553
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Altnix Portfolio
Managed Hosting
Monitoring Solutions
Open Source
Business Solutions
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Open Source Solutions
All Linux Variants
Zimbra Email Solutions
Ticketing and Help Desk
Monitoring Tools
Alfresco Content Management
ITSM Product Suite
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IT Service Management (ITSM)
IT Service Management
Service Desk
Incident Mgmt
Problem Mgmt
Service Catalogue
Service SLA
Mgmt
Process Mgmt
Asset and
CMDB
FAQ
Change Mgmt
Reports
ITIL compliant
Framework
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GLPi Network Overview• Enterprise Grade Tool• Leader in Open Source Asset
Management• ITIL Compliant • Robust Platform• Wide Customer Base• Strong Community• Customizable
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GLPi Network – Feature Summary IT Assets Management End to End IT Inventory Ticketing System Change Management Supplier Management Contracts Management Enterprise Grade Features Easy to Use Web Interface Multi-User Management Reports and Statistics ITIL Compliant
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GLPI NETWORK SERVICES
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Turnkey Solutions• High Level Consulting• Solution Architecture Definition• Implementation Services• On-Site Maintenance• Remote Maintenance• 24x7 Managed Services
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Consulting & Architecture• Overall Monitoring Framework Strategy• Solution Architecture• Hardware Sizing Guidelines• Backup and DR• Scalability Considerations• Short Term and Long Term Considerations• Future Planning and Roadmap
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Implementation Services• Hardware and OS Setup• GLPi Network Product Installations• GLPi Network Product Configurations• Customizations – Adding New Features• Performance Optimizations• Stabilization
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On-Site Maintenance• On-Site Team of Engineers• L1, L2 and L3 Coverage• Trained on GLPi Network products• Daily Maintenance Activities• Backup and Restore• Ensure GLPi Network solution is stable
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Remote Maintenance• Remote Maintenance from our Office• Dedicated or Shared Engineers based on scope
of work• L1, L2 and L3 Coverage• Daily Maintenance Activities• Backup and Restore• Ensure GLPi Network solution is stable
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24x7 Managed Services• 24x7 Operations with Support SLA• Remote Support Model• Engineers expert at GLPi Network take care of your
Assets• Response Time as Short as 30 minutes• Daily Administration Activities• Backup and Restore Activities• Upgrades and Patches• New Feature Implementations as needed
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Pricing ModelsType of Activity Details
Consulting Services • Fixed Bid Price or Time & Material• Based on Scope Study and Detailed Analysis
Implementation Services • Fixed Bid Price or Time & Material• Based on Scope Study
On-Site Maintenance • Monthly Maintenance Charges• Based on Scope of GLPi Network Installation
Remote Maintenance • Yearly Maintenance Charges• Based on Scope of GLPi Network Installation • Depends on SLA Response Levels
24x7 Managed Services • Monthly Maintenance Charges• Based on Scope of GLPi Network Installation • Depends on SLA Response Levels
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For More information• Visit http://
altnix.com/open-source/glpi-asset-management-consulting
• Contact sales@altnix.com• Call 1-800-913-5553
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