Nonprofit Insights: The Right Way to Engage Online Volunteers

The “RIGHT” Way: Using

Internet & Smartphone

Tools to Engage &

Support Volunteers

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Jayne Cravens, MSc http://www.coyotecommunications.com

Meet Our Speaker

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Jayne Cravens @jcravens42 coyotecommunications.com Also on Facebook & Google+

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No more boundaries

Onsite,

traditional

volunteers

Online

volunteers

There are now only*

VOLUNTEERS

Meaning here of only is exclusively or solely, not merely

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Confidentiality & Safety

• “How do we ensure volunteers will keep things confidential?!” Paying

someone doesn't make them more trustworthy.

• “How do I make sure an online volunteer isn't a bad person?.” Seeing

someone face-to-face, onsite, is not a screening tool.

• Confidentiality is a training issue. How do you train employees and onsite

volunteers re: confidentiality? Do the same thing with online volunteers.

• Safety is a training and supervision issue. How do you train and supervise

employees and volunteers to ensure safety? Apply the same principles, as

appropriate online.

• Remember: different roles require different supervision and screening.

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More options at the virtual volunteering wiki

http://virtualvolunteering.wikispaces.com

& our discussion group on LinkedIn (link on wiki)

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Questions?

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Jayne Cravens @jcravens42 coyotecommunications.com Also on Facebook & Google+

Next Webinar:

Building a Future-Friendly

Nonprofit Board

http://learn.volunteermatch.org

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March 19, 2014