No Benefit to Doubt: Web 2.0, Trust, & the New Library

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Presented at WiLSWorld 2008, Madison WI, 7/23/2008

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No benefit to doubt

Web 2.0

& the new

libraryJohn BlybergDarien Library

WiLSWorld 20087/22/2008

Trust is a human social phenomenon.

Trust is a conduit through which all things get done.

The absence of trust is the absence of life.

When trust breaks down...

So does society...

2.0

Trust & Classification

last.fm

aadl.org

Trust & Content

Trust & Opinions

Amazon

RottenTomatoes

aadl.org

Trust & Control

CNN

Digg

Fark

Trust & Identity

OpenID

claimID

Trust & Abuse

True, true..

Trust & Reputation

This is actually Ebay

Trust & The Geek

Yahoo APIs

Google APIs

Trust & Branding

Take another trust component—credibility. How much more will you pay for Poland Spring than for a store

chain’s house brand? A fair amount. But how much will you pay for the latter compared to an un-labeled bottle

of water sold by a street vendor?- Charles H. Green

TrustedAdvisor.com

Trust & Staff

Trust & The Future

Thank You!

Photo Creditshttp://flickr.com/photos/powerbooktrance/http://flickr.com/photos/mrjohnengel/214233924/http://flickr.com/photos/adrianruiz/272775963http://flickr.com/photos/44124466731@N01/27687364/http://flickr.com/photos/hellolapomme/2249322386/http://flickr.com/photos/iboy_daniel/90450551/http://flickr.com/photos/forallofus/2066226417/http://flickr.com/photos/swruler/99425252/http://en.wikipedia.org/wiki/Image:Joseph_McCarthy.jpghttp://www.flickr.com/photos/nomextra/165320894/http://flickr.com/photos/chrisspurgeon/287136251/

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