Mythbusting Lean UX
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Mythbusting Lean UXUX Scotland, June 2014, #uxscot
Adrian Howard (@adrianh)
1993
http://upload.wikimedia.org/wikipedia/commons/e/e6/Donald_Norman_at_AWF05.jpg
— Meeting notes made by Tom Erickson, 1993
Don also described and solicited discussion on, the “User Interface [sic] Architect's office” (hereafter UEA).
I invented the term because I thought Human Interface and usability were too narrow: I wanted to cover all aspects of the person's experience with a system, including industrial design, graphics, the interface, the physical interaction, and the manual.
— Don Norman
2001
http://en.wikipedia.org/wiki/Snowbird,_Utah#mediaviewer/File:May_28_2006_Snowbird_UT_USA.jpg
http://agilemanifesto.org/
2006
http://en.wikipedia.org/wiki/File:Steve_Blank.jpg
— Steve Blank
A startup is not a smaller version of a large company
A startup is a temporary organization designed to search for a repeatable and scalable business model.
— Steve Blank
A startup is a temporary organization designed to search for a repeatable and scalable business model.
— Steve Blank
From “The Startup Owner's Manual” by Steve Blank
2008
http://en.wikipedia.org/wiki/File:Eric_Ries2.jpg
Lean StartupCustomer Development + Agile + Lean
buildlearn
measure
productdata
ideas
http://xkcd.com/54/
2010
— Janice Fraser
The question we have to solve for is not “What does Lean User Experience mean?” The question is “In a lean environment, how can we make great user experiences?
http://commons.wikimedia.org/wiki/File:Byuanimation_cyclops.jpg
http://commons.wikimedia.org/wiki/File:Cat_skeleton_-Booth_Museum,_Brighton_and_Hove,_East_Sussex,_England-20Oct2011.jpg
Lean StartupCustomer Development + Agile + Lean
buildlearn
measure
productdata
ideas
Lean StartupCustomer Development + Agile + Lean
buildlearn
measure
productdata
ideas
Lean: offering little reward, substance, or nourishment;
meagre
1948-1975
Toyota Production System
Designing out: • muri (overburden)• mura (inconsistency)• muda (waste)
Kinds of muda: 1. Over production 2. Waiting 3. Transportation 4. Processing 5. Stock at hand6. Movement7. Making defective products
Kaizen Continual Improvement
TPS begat Lean Production begat Lean Thinking begat Lean …
Lean: efficient and with no wastage
http://commons.wikimedia.org/wiki/File:Cat_skeleton_-Booth_Museum,_Brighton_and_Hove,_East_Sussex,_England-20Oct2011.jpg
BUSTED
http://www.consumocolaborativo.com/wp-content/uploads/2012/10/wikispeed_3_months.jpg
http://www.consumocolaborativo.com/wp-content/uploads/2012/10/wikispeed_3_months.jpg
http://wikispeed.org/car/
http://wikispeed.org/car/
https://twitter.com/guspower/status/448487628107575296/photo/1
http://www.consumocolaborativo.com/wp-content/uploads/2012/10/wikispeed_3_months.jpg
BUSTED
http://upload.wikimedia.org/wikipedia/commons/c/ce/Nuremberg_chronicles_-_Suns_and_Book_Burning_(XCIIv).jpg
— Jeff Gothelf
“Getting out of the deliverables business”
— Jeff Gothelf
“Getting out of the deliverables business”
— Jeff Gothelf
“Getting out of the deliverables business”
http://upload.wikimedia.org/wikipedia/commons/f/fb/Architect.png
http://en.wikipedia.org/wiki/File:Lloyd%27s_building_from_Leadenhall_Street.jpg
http://en.wikipedia.org/wiki/File:Lloyd%27s_building_from_Leadenhall_Street.jpg
“It's the nearest thing I could imagine to being, to
working on a medieval cathedral where there is this broad idea of principles, but then the nature of the fabric of it was still being designed as it was being constructed.”
— Graham Stirk, Architect
http://upload.wikimedia.org/wikipedia/commons/c/ce/Nuremberg_chronicles_-_Suns_and_Book_Burning_(XCIIv).jpg
BUSTED
http://commons.wikimedia.org/wiki/File:Coors_brewery_conveyors.jpg
Lean StartupCustomer Development + Agile + Lean
buildlearn
measure
productdata
ideas
http://i.imgur.com/Mi4UJKJ.jpg
http://commons.wikimedia.org/wiki/File:Coors_brewery_conveyors.jpg
BUSTED
http://commons.wikimedia.org/wiki/File:Byuanimation_cyclops.jpg
http://commons.wikimedia.org/wiki/File:Byuanimation_cyclops.jpg
BUSTED
http://commons.wikimedia.org/wiki/File:Byuanimation_cyclops.jpg
Thank youadrianh@quietstars.com
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