Transcript
MovinguptheEMPATHYCURVE.It’saLEARNINGjourney!
Whatarewelearning?1
Uncoverinteres-ngPATTERNSinyourDATAthatyouwouldlike
tounderstand(‘WHY’)
Uncoverpre-exis-ngHYPOTHESIS&ASSUMPTIONS
regardingjobstobedone
Whoislearning?2
Well,YOUare!(notusasconsultants!)
GetyourLEADERSinvolvedfromthestartoftheproject!
Howarewelearning?3
GetOUTOFTHEOFFICE-Weareheretohelpyou!
Learn.Reflect.Adapt.REPEAT.
DiscoverGOODSTORIES.They’lls-ckandgoviral!
Whomarewelearningfrom?4
FindtheRIGHTPEOPLEwhowillTRUSTyouintheirhomes
Makethemfeelateasesothey’llOPENtheirheartstoyou!
Wheredoesthelearningjourneyleadus?5
YourteamhasmoveduptheEMPATHYCURVE.
It’saboutLEARNING,notfindingthesilverbullet!
YougainNEWINSIGHTSthatdriveACTIONSontheshortterm&
influenceDECISIONSonthelongterm
Placingpeopleattheheartofinnova-on
9yardsinnova-onisabou-queconsul-ngfirmbasedinSingapore.Wehelpcompaniescreatemeaningfulemployeeandcustomerexperiences,
whilebuildinginternalinnova-oncapabili-es.
Themajorityof
digitaltransformaKonprojectsfail
becausecompaniesputtoomuchemphasison
technologyandforgetaboutthepeopleinvolved.
Wehelpclientslookbeyondthe
technologyandputcustomersandemployeesattheheartoftheir
transformaKon.
Bytalkingtoandobservingcustomersandemployees,wecanbe^erunderstandtheirneeds.Withsuchpowerfulinforma-on,wecanhelpyousucceed.At9yardsinnova-on,webelievethereisanarttoobservingandtalkingtopeopletodiscovertheirneeds.Whenitisdonewell,experiencedesigninjectspurposeandempathyintoyourinnova-onorimprovementproject.Anditcantransformyourcustomersandemployees’needsintohighlyrewardingexperiences.Greatcompanies’productsandserviceswillalwaysfindtheirwayintopeople’shearts.Transforma-onrequiresabigchangeinmindsets.It’saboutlearning,reflec-ngandadap-ngquickly.Whilethiso_enmeansasignificantshi_inculture,itisrequiredifacompanyistobecomeagileandsurviveintoday’sdigitaleconomy.
WHYCHOOSEUS?
Webringin-depthexper-seinpsychology,human-centeredinnovaKon,businesstransformaKonandhumanresource
pracKcestoturnyourprojectintoasuccess
OURHAPPYCLIENTS
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