Transcript

Mobile MattersBob Johnson & Brian Niles

ExpectationsKey Mobile Marketing Facts

5 Key TakeawaysA Bunch of ExamplesThe Next “fof” Webcast

But firstsome key facts

http://pewinternet.org/Reports/2011/Smartphones.aspx

Smartphones in the U.S.35% of people 18+ have smartphones

25% of smartphone owners go online

“mostly” with the phone

Expect both percentages to increase

Highest ownership and use: 26 to 34 years

Calculate college costs … 77%Calculate scholarships … 75%

Schedule a visit … 65%Watch videos … 64%

Access social media … 62%IM admissions reps … 52%

Complete application form … 44%

Interactive tasks for mobile

bit.ly/q8XfvB

Gerry McGovern,Founder, Customer Carewords

#1“You don’t have a mobile strategy,

you have a top task strategy.”

How will you change this page?

To this page?

#2“Short is too long. Ultra-short

rules the day.”

Jakob NielsenAlertbox: August 1, 2011

bit.ly/pftKhp

“Much of the long tail is a dead

zone … full of dead and useless

content.”

Gerry McGovern

Top tasks = 5% to 25% of your content

#3Engage visitors in 5 seconds

Start home page with major audiences or top tasks … not both

Audience paths…

Top tasks: in symbols or words

#4Don’t frustrate people with

quick switch from mobile to regular web pages

Transitions like this will kill you

#5

2 examples from Skymiles magazine

QR codes must lead to mobile friendly pages

Mobile friendly landing page

Not-so-good landing page

#6Recruiter’s need real-time access to student data —

EVERYWHERE!

SummaryTop Task Strategy

Ultra-short Rules the Day5 Second Engagement

Avoid Mobile-to-Regular SwitchQR Code to Mobile

Recruiter’s Mobile Access

Bob Johnson, Ph.D.President, Bob Johnson Consulting LLC

Marshall, MI 49068 • 248.766.6425

Top Task Website Researchbob@bobjohnsonconsulting.com www.bobjohnsonconsulting.com

Twitter: @highedmarketing

Watch it again!facebook.com/

targetx

Admissions’ Wish List for Santa

Mobile MattersBob Johnson & Brian Niles

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