Mobile marketing: how to use it for your small business
Post on 17-Oct-2014
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Mobile marketing:how to use it for your
small business
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The numbers speak for themselves: mobile use is projected to surpass desktop use in 2015, and
that’s only one year away.
If you’re not incorporating mobile into your marketing strategy, your other marketing efforts
will suffer.
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1. Get a mobile website
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If you do only one thing on this list, make it this one because it is central to all your mobile
marketing efforts. Hopefully you are ahead of the game here and have already made your
website mobile-friendly. If not, this is something that needs to take priority in your marketing.
Chances are that by now, your competition has a mobile website and you don’t want to fall behind.
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There are two ways you can make your site mobile friendly:
1. build a responsive website2. build a separate mobile website
For more on these options and which you should choose, click here.
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If you are a brick and mortar business, chances are that someone who is visiting your website
from their mobile phone is looking for the following information: address (or directions), phone number, or business hours. This info
should be easy to find right away on your mobile website.
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2. Social media
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Social media is the number 1 activity that users do on their mobile phones, and social is a top
method for reaching customers on mobile. Therefore, social is automatically a huge part of
your mobile marketing strategy.
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Consider how your customers can engage with you on social media while they are mobile. Do
you want to encourage them to check in on FourSquare when they arrive at your store? Offer a discount on FourSquare for those who check in.
Or maybe you want customers to instagram photos of themselves using your product? Invite them to do so with a hashtag, or better yet, hold
a contest for the best photo.
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3. Email marketing
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Checking email on a mobile phone is becoming increasingly popular. If your emails aren’t mobile friendly, you could be missing out on reaching a
large part of your audience. Many email newsletter providers like MailChimp will make
sure that your email is mobile-friendly. Test out your email campaigns on your phone to see how
they look.
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4. SMS marketing
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If you really want to get ahead in your mobile marketing, you can use SMS (or text message) marketing. Customers opt in by texting a word like “SHOP” to your designated number. Then
you can text them updates with deals, sales, and even appointment reminders.
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This is a very personal and effective form of communicating with your customers, so make sure you follow the rules. Your customers have to opt-in, and you have to tell them two things: how often they will receive messages, and how
they can opt-out if they want to. Also, don’t annoy them with tons of texts.
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One mobile tactic that I would advise against for small businesses is getting an app. Unless you have a specific service the app will offer that will provide great value to
your customers, you probably don't need one. Getting an app developed is costly and usually does not provide enough benefits to justify the price. Invest in a great mobile website, and your customers will be happy.
Do you need an app?
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This provides you with a good start to mobilizing your marketing for your small business. If you are looking for someone to help you develop these ideas further to suit
your business please feel free to get in touch.
leah@prairiefoxweb.com
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