Microsoft PowerPoint - ONDACO - What We Do - June 2015
Post on 02-Aug-2015
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Business Model
ONDACO’s business model relies ona targeted group of customers withwhom we develop trusted businessrelationships, focused on specificbusiness areas
ONDACO relies on its own resourcesand a large network of experts andspecialized partners
Our customers are companieshaving their headquarters orimportant subsidiaries located inSwitzerland
Client
CONSULTING
PROJECTMANAGEMENT
SUPPORT &MAINTENANCE
SERVICEMANAGEMENT
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Our Services
ISCONSULTING
With our team of experienced professionals, we help our customers define and align their ITstrategy with their business strategy, establish priorities, define a strategic roadmap andimplement defined solutions through strategic directions, architectures, project managementand partners selection
Our team of senior consultants are all recognized professionals with extensive experience anda strong reputation, bringing a real added value to our customers thanks to their in-depthunderstanding of business processes and specific industries constraints
In addition to our resources, we also rely on a unique network of experts, specialists and“thought-leaders” who bring their unique contribution on specific subjects or activities, on acase-by-case basis
ONDACO aims at becoming a trusted partner of choice for its customers
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Our Services
ISPROJECT MANAGEMENT
We help our customers to plan, organize, manage, coordinate and execute business programsand IT projects, from business processes to applications platforms and infrastructure
We rely on a team of experienced Program Managers and Project Managers, with relevantexpertise, knowledge and competencies in multiple areas, such as : Enterprise Performance Management (EPM) Enterprise Resource Planning (ERP) Business Intelligence (BI) Marketing & Sales Customer Experience Management Research & Development Supply Chain
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Our Services
ISSERVICE MANAGEMENT
We help our customers to implement effective service management in their organization andto optimize IT operations, based on recognized frameworks, best practices and the experienceof our consultants in similar business environments
Since we consider every client as being truly unique, ONDACO's team of consultants will workas craftsmen to effectively tailor individual service management solutions
The utilization of a recognized service model framework (i.e. ITIL) helps to set up thefundamentals and a common language amongst all stakeholders (business users, processowners, applications managers, IT organization,...)
Best practices allows to share various business and industries approaches, aligned with ourcustomers business models and ensuring a pragmatic, rapid and effective implementation
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Our Services
ISSUPPORT & MAINTENANCE
Our Support & Maintenance services are focused on delivery a precisely defined level ofservice for IT operational activities, with an optimal “value for money” ratio
Operational excellence is obtained by using the most adequate frameworks, processes andmethodologies, as well as by proposing “the right person at the right place”
ONDACO is committed to identify these persons and proactively manage this balance
We currently provide these services to selected customers in areas such as: Business Applications/Platforms Applications Maintenance IT Infrastructure IT Workplace Management
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