Microsoft PowerPoint - ONDACO - What We Do - June 2015

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June 2015

Marco PiermartiriFounder & CEO

WHAT WE DO

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Our Services

ISCONSULTING

ISPROJECT MANAGEMENT

ISSERVICE MANAGEMENT

ISSUPPORT & MAINTENANCE

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Business Model

ONDACO’s business model relies ona targeted group of customers withwhom we develop trusted businessrelationships, focused on specificbusiness areas

ONDACO relies on its own resourcesand a large network of experts andspecialized partners

Our customers are companieshaving their headquarters orimportant subsidiaries located inSwitzerland

Client

CONSULTING

PROJECTMANAGEMENT

SUPPORT &MAINTENANCE

SERVICEMANAGEMENT

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Our Services

ISCONSULTING

With our team of experienced professionals, we help our customers define and align their ITstrategy with their business strategy, establish priorities, define a strategic roadmap andimplement defined solutions through strategic directions, architectures, project managementand partners selection

Our team of senior consultants are all recognized professionals with extensive experience anda strong reputation, bringing a real added value to our customers thanks to their in-depthunderstanding of business processes and specific industries constraints

In addition to our resources, we also rely on a unique network of experts, specialists and“thought-leaders” who bring their unique contribution on specific subjects or activities, on acase-by-case basis

ONDACO aims at becoming a trusted partner of choice for its customers

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Our Services

ISPROJECT MANAGEMENT

We help our customers to plan, organize, manage, coordinate and execute business programsand IT projects, from business processes to applications platforms and infrastructure

We rely on a team of experienced Program Managers and Project Managers, with relevantexpertise, knowledge and competencies in multiple areas, such as : Enterprise Performance Management (EPM) Enterprise Resource Planning (ERP) Business Intelligence (BI) Marketing & Sales Customer Experience Management Research & Development Supply Chain

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Our Services

ISSERVICE MANAGEMENT

We help our customers to implement effective service management in their organization andto optimize IT operations, based on recognized frameworks, best practices and the experienceof our consultants in similar business environments

Since we consider every client as being truly unique, ONDACO's team of consultants will workas craftsmen to effectively tailor individual service management solutions

The utilization of a recognized service model framework (i.e. ITIL) helps to set up thefundamentals and a common language amongst all stakeholders (business users, processowners, applications managers, IT organization,...)

Best practices allows to share various business and industries approaches, aligned with ourcustomers business models and ensuring a pragmatic, rapid and effective implementation

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Our Services

ISSUPPORT & MAINTENANCE

Our Support & Maintenance services are focused on delivery a precisely defined level ofservice for IT operational activities, with an optimal “value for money” ratio

Operational excellence is obtained by using the most adequate frameworks, processes andmethodologies, as well as by proposing “the right person at the right place”

ONDACO is committed to identify these persons and proactively manage this balance

We currently provide these services to selected customers in areas such as: Business Applications/Platforms Applications Maintenance IT Infrastructure IT Workplace Management

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Contacts

ONDACOChemin du Pré-Fleuri, 3 +41 22 300 1806P.O. Box 223 [email protected] - 1228 Plan-les-Ouates www.ondaco.com

Marco PIERMARTIRI +41 79 200 0031Founder & CEO [email protected]