MEASUREMENT SYSTEMS: WHAT’S OUT THERE AND WHAT’S MISSING? IALEP Conference – September 2009.

MEASUREMENT SYSTEMS: WHAT’S OUT THERE AND

WHAT’S MISSING?

IALEP Conference – September 2009

Today’s Presentation:Today’s Presentation:

• PPSE Division at COPS

• Evolution of Performance Measurements

• What’s Happening in Your Organization?

PPSE Division at COPSPPSE Division at COPS

• Program/Policy Support and Evaluation

- Management Areas

• Promote innovative CP programs and practical research

• Write and publish

• Conduct research and partner with others to advance community-policing

PPSE Division at COPSPPSE Division at COPS

Is it working?

Evolution of Performance Measurements Evolution of Performance Measurements

Dilbert

• Political Era (1840 to 1930)

• Reform Era (1930 to 1970)

• Community Policing and Problem-Solving Era (1970 to present)

Evolution of Performance Measurements Evolution of Performance Measurements

HistoricalTimeframe Police Practices Measurements

Political Era (1840 to 1930)

Decentralization Foot patrol Call boxes Street level

discretion

1883 – Civil Service begins

1893 - IACP begins 1927 – Standardization

of Collecting Crime Data Committee

1927 – ICMA begins 1930 – UCR collection

- FBI is the repository

Evolution of Performance Measurements Evolution of Performance Measurements

HistoricalTimeframe Police Practices Measurements

Reform Era (1930 to 1970)

More organized and efficient

Focused on fighting crime (arrests)

Minimized street level discretion

Established policing as a profession

Police reforms from 1968 to 1971

Continuation of UCR data collection

1939 – ICMA – began comparative measures

Evolution of Performance Measurements Evolution of Performance Measurements

Evolution of Performance Measurements Evolution of Performance Measurements

Historical

Timeframe Police Practices Measurements

Community Policing and Problem-Solving Era

(1970 to present)

•Team policing•Noncriminal behavior also important•Numerous methods of policing•Police discretion •Search and Seizures & exclusionary rules

• 1994 – CompStat• 1996 – Crime mapping• 2004 – NIBRS Reporting • Biased Based Policing• Performance Eval.• Strategic Planning

HistoricalTimeframe Police Practices Measurements

Community

Policing and

Problem

Solving Era

(1970 to present) (continued)

• Miranda (1966)• Community involvement• Police accountability • COP and POP• Focus on underlying problems • Decentralization

•Budget •Program Eval.•Ops Debriefings•Citizen and business surveys

Evolution of Performance Measurements Evolution of Performance Measurements

• Examples of Measurement Methods: - SARA - Strategic Plans - CompStat & variations - Score Cards - ICMA, UCR, NIBRS & other benchmarks - Sixth Sigma - Performance evaluations - Agency developed performance systems

Evolution of Performance Measurements Evolution of Performance Measurements

What’s Happening in Your Organization? What’s Happening in Your Organization?

Thank you

Mora L. FiedlerCOPS Office

(202) 514-9036Mora.Fiedler@usdoj.gov