MEASUREMENT SYSTEMS: WHAT’S OUT THERE AND WHAT’S MISSING? IALEP Conference – September 2009.

MEASUREMENT SYSTEMS: WHAT’S OUT THERE AND

WHAT’S MISSING?

IALEP Conference – September 2009

Today’s Presentation:Today’s Presentation:

• PPSE Division at COPS

• Evolution of Performance Measurements

• What’s Happening in Your Organization?

PPSE Division at COPSPPSE Division at COPS

• Program/Policy Support and Evaluation

- Management Areas

• Promote innovative CP programs and practical research

• Write and publish

• Conduct research and partner with others to advance community-policing

PPSE Division at COPSPPSE Division at COPS

Is it working?

Evolution of Performance Measurements Evolution of Performance Measurements

Dilbert

• Political Era (1840 to 1930)

• Reform Era (1930 to 1970)

• Community Policing and Problem-Solving Era (1970 to present)


HistoricalTimeframe Police Practices Measurements

Political Era (1840 to 1930)

Decentralization Foot patrol Call boxes Street level

discretion

1883 – Civil Service begins

1893 - IACP begins 1927 – Standardization

of Collecting Crime Data Committee

1927 – ICMA begins 1930 – UCR collection

- FBI is the repository



Reform Era (1930 to 1970)

More organized and efficient

Focused on fighting crime (arrests)

Minimized street level discretion

Established policing as a profession

Police reforms from 1968 to 1971

Continuation of UCR data collection

1939 – ICMA – began comparative measures



Historical

Timeframe Police Practices Measurements

Community Policing and Problem-Solving Era

(1970 to present)

•Team policing•Noncriminal behavior also important•Numerous methods of policing•Police discretion •Search and Seizures & exclusionary rules

• 1994 – CompStat• 1996 – Crime mapping• 2004 – NIBRS Reporting • Biased Based Policing• Performance Eval.• Strategic Planning


Community

Policing and

Problem

Solving Era

(1970 to present) (continued)

• Miranda (1966)• Community involvement• Police accountability • COP and POP• Focus on underlying problems • Decentralization

•Budget •Program Eval.•Ops Debriefings•Citizen and business surveys


• Examples of Measurement Methods: - SARA - Strategic Plans - CompStat & variations - Score Cards - ICMA, UCR, NIBRS & other benchmarks - Sixth Sigma - Performance evaluations - Agency developed performance systems


What’s Happening in Your Organization? What’s Happening in Your Organization?

Thank you

Mora L. FiedlerCOPS Office

(202) [email protected]

MEASUREMENT SYSTEMS: WHAT’S OUT THERE AND WHAT’S MISSING? IALEP Conference – September 2009.

Documents

communitypolicing slide

cops slide

strategic planning slide

problemsolving era

ppse division

whats missing

boxes street level discretion

profession police reforms