Transcript
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PART A
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CHAPTER 1
INDUSTRY PROFILE
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CHAPTER 2
COMPANY PROFILE
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CHAPTER 3
Mckensys 7S frame work
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CHAPTER 4
SWOT ANALYSIS
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CHAPTER 5
ANALYSIS OF
FINANCIAL
STATEMENTS
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CHAPTER 6
LEARNING EXPERIENCE
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PART B
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CHAPTER 7
GENERAL
INTRODUCTION
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CHAPTER 8ANALYSIS AND
INTERPRETATION
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CHAPTER 9
FINDINGS
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CHAPTER 10
OBSERVATIONS AND
SUGGESTIONS
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CHAPTER 11
CONCLUSION
AND
RECOMMENDATIONS
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CHAPTER 12
ANNEXURES
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CHAPTER 13
BIBLIOGRAPHY
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DECLARATION
I hereby declare that this Project Report entitled A Study on Performance
Appraisal System of Employees at Toyama Electric Ltd. is the
result of my own study. It is completed under the supervision and guidance of Prof. S.
Gopalakrishna, Faculty, Department of Management Studies, CAMBRIDGE
INSTITUTE OF TECHNOLOGY, K R Puram, Bangalore, in partial fulfillment of the
University regulations for the award of the Degree of MASTER IN BUSINESS
ADMINISTRATION, and submitted to VISVESVARAYA TECHNOLOGICAL
UNIVERSITY, BELGAUM .
I further declare that this report is based on the original project study undertaken by me
and has not formed a basis for the award of Degree from VISVESVARAYA
TECHNOLOGICAL UNIVERSITY.
Place: Bangalore Name: GULFAM KOUSAR. N
Date: USN No: 1CD10MBA12
Signature:
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ACKNOWLEDGEMENT
First and foremost I am thankful to god for being with me and guiding me throughout my
life. Happiness cannot be expressed by words and help taken cannot be left thanking. I
would like to thank all of them who were a part of the work and my life.
I earnestly wish to express my deep sense of gratitude to my beloved guide
Prof. S. Gopalakrishna, Faculty, Department of Management Studies, Cambridge Institute
of Technology, K R Puram, Bangalore, for his estimable continuous inspiration and valuable
guidance throughout the project work and making this work a successful completion.
I am very much thankful to my Head of the Department, Department of Management
Studies,
Prof. S. Gopalakrishna, for giving me suggestion and advising me at appropriately while
doing this project work.
I express my sincere thanks to our beloved Principal, Dr. B. V. Ravishankar, for his
constant encouragement & support throughout this project work.
I am immensely grateful to my company guide Miss. Husna Banu who gave me an
opportunity and necessary information regarding this project.
I express my sincere gratitude to my parents, my brothers and my friends for their
constant encouragement and support in making this project come true.
Last but not the least; I would like to share my joy and success with one and all who have
helped me directly or indirectly in completing this project successfully.
GULFAM KOUSAR. N
(1CD10MBA12)
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TABLE OF CONTENTS
SL.
NO.
TITLE / TOPIC PAGE Nos
PART A
1 INDUSTRY PROFILE 1 - 3
2 COMPANY PROFILE
Introduction
2.a. Background and inception
2.b. Nature of business carried
2.c. Vision, Mission and Quality policy
2.d. Product / Service Profile
2.e. Area of Operation
2.f. Ownership Pattern
2.g. Competitors Information
2.h. Infrastructural Facilities
2.j. Work Flow Model
2.k. Future growth and prospectus
4 - 4
4 - 4
5 - 7
8 - 8
9 - 10
11 - 11
11 - 11
12 - 13
14 - 15
16 - 16
17 - 19
3 MCKENSYS 7S FRAME WORK 20 - 23
4 SWOT ANALYSIS 24 - 26
5 ANALYSIS OF FINANCIAL STATEMENTS
INTERPRETATION
27 - 31
6 LEARNING EXPERIENCE 32 - 32
PART B
1 1.a. GENERAL INTRODUCTION 33 - 42
1.a. i. Statement of the problem 42 - 42
1.a. ii. Objectives of the Study 43 - 43
1. a. iii. Scope of the Study 43 - 43
1. a. iv. Methodology 44 - 46
1. a. v. Limitations of the Study 46 - 47
1. b. ANALYSIS AND INTERPRETATION 48 - 65
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1.b. i. FINDINGS 66 - 67
1. b. ii. OBSERVATIONS AND SUGGESTIONS 68 - 68
1.c. CONCLUSION AND RECOMMENDATIONS 69 - 70
1.d ANNEXURE 71 -76
1.e. BIBLIOGRAPHY 77 - 77
Journals 78 -78
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LIST OF GRAPHS
Sl.
No.
DESCRIPTIONPage
No.1 Graph showing Sex of the respondent 48
2 Graph showing age group of the respondents 49
3 Graph showing the frequency of the appraisal 50
4 Graph showing the basis of the performance appraisal. 51
5 Graph showing appraisal evaluates strengths and
weaknesses.
52
6 Graph showing appraisal exactly evaluates the skill gaps 53
7 Graph showing the organization providing good workingenvironment to improve performance
54
8 Graph showing the organization provides effective
training
55
9 Graph demonstrating the help of appraisal in personalgrowth
56
10 Graph shows appraisal helps in promotion aspects 57
11 Graph shows each methodology followed in performance
appraisal58
12 Graph shows ideas to recommend for Employee
development
59
13 Graph shows face to face interaction with the supervisor 60
14 Graph shows opportunities to improve performance 61
15 Graph shows appraisal changes Employees behaviour 62
16 Graph shows increase of salary by performance ratings 63
17
Graph shows Employee happy with present appraisalsystem
64
18Graph shows any session held to make understand theEmployees about the performance management system
and its objectives in the organization
65
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EXECUTIVE SUMMARY
An organization is said to be successful when it has disciplined, high performing, highly
competitive employees. It is indeed to align individual goal with the organization goal so that it
motivates employees to perform well. To meet all the above requirement it is indeed for an
organization to have highly sophisticated performance appraisal system.
The project deals with PERFORMANCE APPRAISAL SYSTEM OF EMPLOYEE AT
TOYAMA ELECTRIC LTD. The purpose of the study has been to determine whether the
performance appraisal used for employees development and whether the appraisal was
emphasized an important part of the performance appraisal process. Also the performance
appraisal helps in increasing companys profitability.
The present study on performance appraisal system was undertaken with the following
objective: The main objectives of the study are to understand the performance appraisal system
in the organization. The objectives include, to highlight the major difference between theory and
practice, to find out the opinions of the employees about the welfare facilities and schemes
provided to them by the management, to know the vital aspects and various applications of
various principles of human resource management, to find whether the employees are satisfied
with the existing performance appraisal system in the organization, to find whether the feedback
from the performance appraisal system assists in the employees training and development, to
evaluate the monitoring and coaching process. To determine the gaps in the existing system, to
find is there any opportunities provided for the employees to improve their performance and to
know the process and steps involved in the performance appraisal of the employees.
During the session through study it was find out that majority of the respondents prefer the
frequency of appraisal as quarterly and the low level prefer annually appraisal. Majority of the
respondents prefer that performance appraisal should be based on all (personality traits, behavior
and results) and the low level prefer personality traits. Majority of the respondents were agreeing
with providing effective training after appraisal and low level were no comment. Majority of therespondents agree with that the appraisal system helps in personal growth of individuals and low
level disagree and given no comment. Majority of respondents prefer rating method of
performance appraisal system and low level prefer HRA. Majority of respondents are happy with
present appraisal system of the organization.
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It is suggested that the company should appraise the performance of the employees by
giving them some incentives, which motivate them to work with their fullest capacity and to
motivate them to work more effectively. The company should keep changing the raters for the
Performance Appraisal System from time to time.
The first part of project report deals with a detailed company profile. It includes company
introduction, history, its activities and operations etc. this section attempts to give detailed
information about the company and the nature of its functioning. In the second part of the project
report, conducted a research study to evaluate the Performance Appraisal System at TOYAMA.
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