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Cumarsáid agus Tógáil DeachaidreamhCommunication and Building Relationships
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Participants will…
• Develop an understanding of what Communication is and how it works
• Explore different modes of communication within a school setting
• Recognise the importance of building and maintaining good relationships
• Recognise how effective communication is an integral part of building and maintaining relationships
Key Messages
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The act of transferring information from one place to another.
What is Communication?
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Leading Learning
Leading People
Managingthe
Organisation
Managing Self
Leading Change
Leading Community
Profile of Leadership
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• Your school is in transition….
Situational Awareness
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Who?
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“I know that you believe you understand what you think I said but I am not sure you realize that what you heard is not
what I meant”
U.S. Government Official
What is said v What is heard
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• The average person speaks at a rate of 150 wpm
• The average person can hear at a rate of 1000 wpm
• What do we do with all the extra time we have?
• Do we really listen?
Listening Dilemma
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• What modes or methods of communication are there in your school?
• Are they the best mode for the information being delivered?
• Are they efficient?• Do they allow for two-way communication
if it is needed?
Modes of Communication
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How?
Communication
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ieDea-chaidrimh:
Building and MaintainingRelationships
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Characteristics of a good relationship:• Trust• Mutual Respect• Mindfulness• Welcoming Diversity• Open Communication
Good Relationships
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• Identify relationship needs• Schedule time to build relationships• Self-awareness and awareness of others• Appreciate others• Assume positivity• Manage boundaries• Avoid gossiping• Listen Actively
How to build good relationships?
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• Why?
• How to improve?
Difficult Relationships
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Instruments that can support
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• When is the appropriate time to begin?• How will you start?• How will you develop it?• How long will it take?• What would you like it to look like at the
end of the process?
Dearfacht:How to get started on building positivity in your staff
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• Watch, listen, learn….• Buy yourself time…• Don’t make too many promises….• Be seen….• Be aware of what went before…• Get to know your people…
Remember….
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Be Authentic!
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