Fís Foghlaim Forbairt www. pdst. ie © PDST 2016 This work is made available under the terms of the Creative Commons Attribution Share Alike 3.0 Licence http://creativecommons.org/licenses/by-sa/3.0/ie/ . You may use and re-use this material (not including images and logos) free of charge in any format or medium, under the terms of the Creative Commons Attribution Share Alike Licence.
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Fís
Fog
hla
im
Forb
air
t
www.pdst.ie© P D S T 2 0 1 6
This work is made available under the terms of the Creative Commons Attribution Share Alike 3.0 Licence http://creativecommons.org/licenses/by-sa/3.0/ie/. You may use and re-use this material (not including images and logos) free of charge in any format or medium, under the terms of the Creative Commons Attribution Share Alike Licence.
ww
w.p
dst.
ie
Cumarsáid agus Tógáil DeachaidreamhCommunication and Building Relationships
ww
w.p
dst.
ie
Participants will…
• Develop an understanding of what Communication is and how it works
• Explore different modes of communication within a school setting
• Recognise the importance of building and maintaining good relationships
• Recognise how effective communication is an integral part of building and maintaining relationships
Key Messages
ww
w.p
dst.
ie
The act of transferring information from one place to another.
What is Communication?
ww
w.p
dst.
ie
Leading Learning
Leading People
Managingthe
Organisation
Managing Self
Leading Change
Leading Community
Profile of Leadership
ww
w.p
dst.
ie
• Your school is in transition….
Situational Awareness
ww
w.p
dst.
ie
Who?
ww
w.p
dst.
ie
“I know that you believe you understand what you think I said but I am not sure you realize that what you heard is not
what I meant”
U.S. Government Official
What is said v What is heard
ww
w.p
dst.
ie
• The average person speaks at a rate of 150 wpm
• The average person can hear at a rate of 1000 wpm
• What do we do with all the extra time we have?
• Do we really listen?
Listening Dilemma
ww
w.p
dst.
ie
• What modes or methods of communication are there in your school?
• Are they the best mode for the information being delivered?
• Are they efficient?• Do they allow for two-way communication
if it is needed?
Modes of Communication
ww
w.p
dst.
ie
How?
Communication
ww
w.p
dst.
ieDea-chaidrimh:
Building and MaintainingRelationships
ww
w.p
dst.
ie
Characteristics of a good relationship:• Trust• Mutual Respect• Mindfulness• Welcoming Diversity• Open Communication
Good Relationships
ww
w.p
dst.
ie
• Identify relationship needs• Schedule time to build relationships• Self-awareness and awareness of others• Appreciate others• Assume positivity• Manage boundaries• Avoid gossiping• Listen Actively
How to build good relationships?
ww
w.p
dst.
ie
• Why?
• How to improve?
Difficult Relationships
ww
w.p
dst.
ieTacaíocht:
Instruments that can support
17
ww
w.p
dst.
ie
• When is the appropriate time to begin?• How will you start?• How will you develop it?• How long will it take?• What would you like it to look like at the
end of the process?
Dearfacht:How to get started on building positivity in your staff
ww
w.p
dst.
ie
• Watch, listen, learn….• Buy yourself time…• Don’t make too many promises….• Be seen….• Be aware of what went before…• Get to know your people…
Remember….
ww
w.p
dst.
ie
Be Authentic!
ww
w.p
dst.
ie
Related Documents
