LiRa-2 Final Conference 15 September 2005 Museum of Science and Industry Manchester, UK Static travel information towards Seamless Journeys Gerard Zijlema.
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LiRa-2 Final Conference
15 September 2005
Museum of Science and Industry
Manchester, UK
Static travel information
towards Seamless Journeys
Gerard Zijlema
Province of Gelderland
LiRa: the International Network of Light Rail Cities2
• Introduction
• Seamless journeys?
– Before and during the trip
– Travel information in train and bus
– Travel information at interchanges,
busstops
Programme
LiRa: the International Network of Light Rail Cities3
Business Plan Public Transport
LiRa: the International Network of Light Rail Cities4
UITP: Travel information Strategy
1
2
3
4
56
7
12
11
10
9
8
The traveller The strategy The information provider
Knowing your customer Managing the actors
Information needs Implementation
Towards publicTransport awareness Financing
Before a trip
In the vehicle
At interchanges
After a trip
In c
ase
of
disr
uptio
ns
An Integrated
Travel Information
StrategyDesign and
implementation ofThe back
Choice of media
LiRa: the International Network of Light Rail Cities5
Before and during the trip
LiRa: the International Network of Light Rail Cities6
Month 0900 - 9292 0900 - 1475
• Calls : 350.000 30.000• Advice : 425.000 25.000• Mobile : 25%• Actual : 10%• Demand : How to reach destination
Phone 0900 - 9292
LiRa: the International Network of Light Rail Cities7
• Ca. 1.3 mio visitors each month
• Ca. 1.9 mio travel advice month
• Ca. 1000 SMS travel advice + guarding
month
• Ca. 1000 – 4000 travel messages month
Internet: www.9292ov.nl
LiRa: the International Network of Light Rail Cities8
Travel information in train and bus
LiRa: the International Network of Light Rail Cities9
LiRa: the International Network of Light Rail Cities10
LiRa: the International Network of Light Rail Cities11
LiRa: the International Network of Light Rail Cities12
Travel information
At interchanges, busstops
LiRa: the International Network of Light Rail Cities13
Old situation
LiRa: the International Network of Light Rail Cities14
Old situation (2)
LiRa: the International Network of Light Rail Cities15
Old situation (3)
LiRa: the International Network of Light Rail Cities16
Old situation (4)
LiRa: the International Network of Light Rail Cities17
• Research
• Drawing up a Gelderland Static Travel Information concept
• Testing the Gelderland Travel Information concept
• Requirements for Travel Information
• Implementation of the Requirements for Travel Information
New situation
LiRa: the International Network of Light Rail Cities18
• National and International desk research
• A strength-weakness analysis of travel
information
- Before
- During
- And after the trip
Research
LiRa: the International Network of Light Rail Cities19
Static Travel Information concept
LiRa: the International Network of Light Rail Cities20
Static Travel Information concept (2)
• The information column with modality, line number and
destination
• The zone number and boundaries
• The (improved) departure times
• The route with intermediate stops/place names
• The line map
• List of destinations near the bus stop (and if possible a
local map or map of district or town)
• The logo of the transport company on the departure
time schedule and/or on the information panel and the
express bus logo (red S)
• Public transport information and a service number
LiRa: the International Network of Light Rail Cities21
• The (improved) departure times• The route with intermediate stops/place names• The logo of the transport company on the departure time schedule
and/or on the information panel and the express bus logo (red S)
Static Travel Information concept (3)
LiRa: the International Network of Light Rail Cities22
List of destinations near the bus stop
(and if possible a local map or map of district or town)
Static Travel Information concept (4)
LiRa: the International Network of Light Rail Cities23
At interchanges
Static Travel Information concept (5)
LiRa: the International Network of Light Rail Cities24
Integrated train and bus information
LiRa: the International Network of Light Rail Cities25
Integrated train and bus information (2)
LiRa: the International Network of Light Rail Cities26
Prototypes November 2004
The information column with modality, line number and destination
LiRa: the International Network of Light Rail Cities27
Busshelter Gelderland 2005
LiRa: the International Network of Light Rail Cities28
Bikeshelter Gelderland 2005
LiRa: the International Network of Light Rail Cities29
Static Travel information 2005
LiRa: the International Network of Light Rail Cities30
UITP - travel information award
LiRa: the International Network of Light Rail Cities31
• The Gelderland Travel Information concept was tested by a panel of travelers and a cross section from the Public Transport Platform
• Their comments and recommendations were noted and further developed by the project group
Testing
LiRa: the International Network of Light Rail Cities32
Spin-off static travel information
LiRa: the International Network of Light Rail Cities33
Information on pillar Connexxion
LiRa: the International Network of Light Rail Cities34
Static Travel Information concept
LiRa: the International Network of Light Rail Cities35
Travel information in public domain
Hospitals
Library
Horeca
Tourism
Municipal
etc.
Pilots 2005
LiRa: the International Network of Light Rail Cities36
• About 600 new bus shelters filled with the new travel information system
• About 1000 new pillars with the new travel information system
• A complete evaluation of the new travel information concept (customers are very satisfied)
• Technical evaluation is ready. A few small improvements are integrated in the out roll of this project.
Actions end Juli 2005
End 2006: 3000 bus shelters with the new system
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