Life after Core Banking Transformation Building a sustainable platform … · 2015. 6. 25. · Core Banking Overview 1. FlexAccount Launch on Unisys –1987 2. SAP Core Banking Implementation

Life after Core Banking

Transformation

Building a sustainable platform for

digital delivery

Carlo Mascia and Mark Kaplan

What we will cover?

• Nationwide at a glance

• Core Banking Overview

• Key Challenges

• Summary

• Questions

Nationwide Building Society

Core Banking Overview

1. FlexAccount Launch on Unisys – 1987

2. SAP Core Banking Implementation – Nov 2012

3. Backbook Migration Complete – Mar 2014

Product Launches on SAP

FlexAccount Nov 2012

FlexDirect Nov 2012

FlexPlus Feb 2013

FlexOne Oct 2014

Challenges…

6

Governance

and

stakeholder

engagement

Maintaining

SAP

Standard

Agile

Core Banking

Speed to

Market

Digital

Agility

Migrating

at volume

BAU

Operating

ModelTarget

State

Solution

Legacy

Decommissioning

End-to-end

Performance

Engineering

“Always

on” society

Major

Incidents

Challenge 1 – Operating Model

Development Centres (DCs)

Digital Origination Middleware

Banking Customer Savings

MI Finance & HR Crime & Risk

Payments Mortgages Operations

Release

Based

Delivery

Sourcing

Challenge 2 – First Major SAP Incident

Challenge 3 – Implementation Outage

Implementation Steps – Standard Upgrade

V1 Cool Down Upgrade Wellness Ramp-up V2

Business Downtime – circa 7.5 hours

What are we doing?

1. Downtime Optimisation

2. ZD Project

3. nZDM & ZDO

Implementation Steps – ZD Project

V1

V1 Upgrade Wellness V2

Bridge for Protected Services (no downtime)

Challenge 4 – Digital Agility

• “Configuration-driven” changes

across application stack

• From ~6 months to 5 days

• Power of SAP exposed to channels

• SAP Sales and Operational product separated

• Flexible Core Banking Savings product architecture

• New sales products in SAP in 2 days

• Complex hybrid estate

• Slower time to market

• Increased non-discretionary spend

Summary

• Establish a BAU model to provide the right scale at the right cost

• Setup to support “always on” customer expectations

• Digital delivery requires changes across all architecture layers

Completing Core Banking is the start,

not the end

Questions?

• Carlo Mascia

Banking Development Centre Lead

IT Services & Group Security

carlo.mascia@nationwide.co.uk

+44 7803 848 527

• Mark Kaplan

Managing Director - Accenture Financial

Services, Australia

mark.a.kaplan@accenture.com

+44 7584 520 040