Life after Core Banking Transformation Building a sustainable platform for digital delivery Carlo Mascia and Mark Kaplan
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Life after Core Banking
Transformation
Building a sustainable platform for
digital delivery
Carlo Mascia and Mark Kaplan
What we will cover?
• Nationwide at a glance
• Core Banking Overview
• Key Challenges
• Summary
• Questions
Nationwide Building Society
Core Banking Overview
1. FlexAccount Launch on Unisys – 1987
2. SAP Core Banking Implementation – Nov 2012
3. Backbook Migration Complete – Mar 2014
Product Launches on SAP
FlexAccount Nov 2012
FlexDirect Nov 2012
FlexPlus Feb 2013
FlexOne Oct 2014
Challenges…
6
Governance
and
stakeholder
engagement
Maintaining
SAP
Standard
Agile
Core Banking
Speed to
Market
Digital
Agility
Migrating
at volume
BAU
Operating
ModelTarget
State
Solution
Legacy
Decommissioning
End-to-end
Performance
Engineering
“Always
on” society
Major
Incidents
Challenge 1 – Operating Model
Development Centres (DCs)
Digital Origination Middleware
Banking Customer Savings
MI Finance & HR Crime & Risk
Payments Mortgages Operations
Release
Based
Delivery
Sourcing
Challenge 2 – First Major SAP Incident
Challenge 3 – Implementation Outage
Implementation Steps – Standard Upgrade
V1 Cool Down Upgrade Wellness Ramp-up V2
Business Downtime – circa 7.5 hours
What are we doing?
1. Downtime Optimisation
2. ZD Project
3. nZDM & ZDO
Implementation Steps – ZD Project
V1
V1 Upgrade Wellness V2
Bridge for Protected Services (no downtime)
Challenge 4 – Digital Agility
• “Configuration-driven” changes
across application stack
• From ~6 months to 5 days
• Power of SAP exposed to channels
• SAP Sales and Operational product separated
• Flexible Core Banking Savings product architecture
• New sales products in SAP in 2 days
• Complex hybrid estate
• Slower time to market
• Increased non-discretionary spend
Summary
• Establish a BAU model to provide the right scale at the right cost
• Setup to support “always on” customer expectations
• Digital delivery requires changes across all architecture layers
Completing Core Banking is the start,
not the end
Questions?
• Carlo Mascia
Banking Development Centre Lead
IT Services & Group Security
+44 7803 848 527
• Mark Kaplan
Managing Director - Accenture Financial
Services, Australia
+44 7584 520 040
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